I called due to my AC struggling to keep the house cool during the summer temps…read more Originally I was not shown any digital diagnostics but was told multiple times that the refrigerant was not low First attempt was replacing the TXV, which I was told made no change Then I was quoted for a coil replacement I agreed and had that service done Here is where the problems kind of escalated To replace the coil refrigerant has to be removed, I was informed that I was actually low by 2lbs from a 5lb system Not only that, the system performance was still the exact same after the coil was replaced... they confirmed this with their sensors Then I spoke to the previous home owner who told me the coil was replaced just 2 years ago, so a coil failing that quick is almost impossible... Everything pointed to the fact that the coil was not actually the problem at all and that this service was done unnecessarily I ended up putting the diagnostics I was provided into AI which also had the same opinion that based on everything and my situation, the coil replacement was not needed I had to call them back because their own diagnostics showed that the system was still performing poorly and there was a diagnostic test that was not done even from the beginning which would have actually proven whether the coil needed to be replaced or not I figured out from the data I was given that the issue was the blower was turned to the max setting As soon as it was adjusted then the AC system was performing correctly So in the end the system was actually low on refrigerant and a simple adjustment on the blower was all we really needed I was still charged for the full coil service, no discount To this day we can't say for certain that the coil replacement was necessary and there was no change in the system after it was replaced The main change occurred after our blower was adjusted... Had the FULL digital diagnostic been done from the beginning I would have concrete data, but instead I was only provided with a digital diagnostic after the coil replacement Before the coil replacement I was only shown a hand held analog device which had a small amount of data and did not actually show that we needed a new coil I do feel like I was ripped off and regret not getting a second opinion before going with the full coil replacement, which came out to 1700$ I do appreciate the honesty ( which is why this isn't a 1 star review ), they didn't have to admit that we were actually low on refrigerant and that the temperatures were the exact same before and after the coil swap They did return to make the adjustment to the blower when I called, but it should have been done before leaving to be honest In the end I still feel like I should not have been charged the full coil replacement price, based on everything that happened.... Because it looked like all we really needed was a refrigerant refill and a blower adjustment which should be have been a couple hundred at most.... -1 for not providing full digital diagnostic from the beginning -1 for charging me the full price even after we all saw there was no change in the system after the coil swap

I called so that they could do an inspection before the heat of summer arrives. The tech was very…read moreknowledgeable, professional and thoroughly expected the system inside and out. He answered all my questions, I was so impressed I signed up for their yearly service. They will be out before winter to check the system provides heat. The price was very reasonable in my opinion and was a good bang for the buck.

Christopher was my service agent today. This gentleman…read moreshowed up looking outstanding in his uniform. He had his booties available to keep the floors clean and the environment clean inside the home. The man was very thorough and professional, very kind. Explained everything thoroughly to me. I will be requesting his presence again. Come summertime inspection or springtime, I should say. Thank you again, Christopher. Very much appreciate your thoroughness and your sincereness and your honesty. Very much so, sir. God bless you and your family and thank you again, Fiscor

They refused to service my AC simply because I'm an Airbnb owner. I was in town and my ac stop…read moreworking while I am here in person. However they refuse to come help me fix the ac :(

Good experience all around and will use again for every AC service. Honest, straightforward, no…read moreupselling. Good place.

My AC quit working late Monday afternoon 7/6. I called Dalton first thing Tuesday morning and was…read morefortunate to be able to get a tech out first thing Tuesday morning. Chris is absolutely fantastic. He is very customer oriented and willingly and happily answered all my question. He had my A/C up and running within an hour. Dalton AC has a terrific employee in Chris. Thank you so much!!!

A friend who has used Cottonwood Metal Products' services for over 2 decades referred them to me…read more The owner ordered and had 2 parts needed by my AC compressor installed and charged far less than a more well known company that had refused to discuss their overly high invoice. I felt treated like a customer by Cottonwood Metal Producst, not prey.

From the owner: Cottonwood Metal Products is an HVAC contractor serving Cottonwood, AZ, and the surrounding areas…read more Our licensed and insured technicians provide indoor comfort care to both residential and commercial clients. Our continually-educated staff provides each customer with quality services at affordable prices. Our heating and air conditioning contractors seek to improve the efficiency of your units through high-efficiency options.Cottonwood Metal Products sells and services all major brands ofbrï Furnacesï Boilersï Water heatersï Air conditionersï Heat pumpsï Humidification systemsï Air purification systemsAt Cottonwood Metal Products, we will make sure your heating and cooling systems meet your indoor comfort and budgetary needs.Call us today for an estimate or an appointment.

I cannot say enough positive things about them... honest and prompt and professional. They'll tell…read moreyou what you need to know and will not try to talk you into unnecessary repairs or upgrades. I tried others and have come back to Connolly. They're great! They're the only ones to call for HVAC and electrical needs.

I called Connolly to repair my 7 1/2-year-old heat pump system after it stopped working. The…read moretechnician was at my home for less than 10 minutes before telling me that the system was "contaminated," needed to be flushed, and that I should replace the entire unit. The estimate for a new system was nearly $16,000. I felt that recommendation was excessive, so I decided to get a second opinion. The second company diagnosed the problem as a faulty valve inside the condenser unit. The repair cost was approximately $1,100, and my system is now working properly. Based on my experience, I strongly recommend getting a second opinion before approving any major repair or replacement recommended by Connolly. I would not use their services again.

Best by Farr really is the Best By Far. Responded immediately upon my first call and scheduled a…read morepreview of our home within a few days. Wade and Loupe arrived right on time and were very professional, amiable, explained what they planned to do and went right to work fixing the necessary repairs. I was very pleased with the results and would be happy to refer them to other neighbors etc.

Outstanding all around service by Travis! Extremely…read moreknowledgeable (deep expertise in HVAC). Very efficient and friendly. Found our unit's issue quickly. Felt like a high-end Indy pit crew mechanic at a very fair price. 5 year warranty on their made in USA part that replaced a 1 yr old made in China piece o' junk. We've tried others in the VOC area. Travis is head and shoulders above anyone else we've tried. Thanks

Honest, reasonable prices, knowledgeable, and reliable are all words I'd use to describe Leo and…read morehow he conducts his business. This man is absolutely the best when it comes to knowing his stuff, and I would never consider using anyone else after my latest experience. My a/c was only blowing air, and never cooled the house, so I called out a company that came highly recommended on Yelp. I was given a choice of several price ranges on what it would cost to fix my a/c with the highest being $3k, and the lowest being $2k. One of the options included cleaning my very dirty unit for $1000, and that's when I became suspicious, so I consulted Ai, and was told that it should cost no more than $400. I decided to look for a second opinion, and that's when I found Leo. He said my unit didn't need cleaning, and a few other repairs recommended by the other company, and fixed my unit for $870. I did also, spend about $700 for a new capacitor from the other company, but all in, about $1600. Brenda, his wife, was a gem on the phone, and I highly recommend them! Great experience!

Well a year later we are going to be forced to get a new A/C unit. We knew that we would go back to…read morePrescott A/C and Heating because they kept our derelict LENNOX piece of garbage system running for another year while we found the $18K to replace it. Brenda and Leo have been great to work with. We did have a hiccup on the unit and they came back, took it out and replaced it! Apparently Leo had never had that happen in nearly 40 years of doing this work. Many hours later we have an A/C that works. Goodman brand and NOT LENNOX, whose products have gone south in quality and longevity, is our replacement. It has a good warranty. Really have to say this couple really worry about their customers! Our dog is very ill and heat makes him worse so they gave us a large, powerful window A/C to use for a couple of days while we waited for the new unit to arrive. He wanted our pup comfortable! Who does that ??? No one, except...Prescott A/C and Heating does and stands by their work. If I could leave my number here I would so you could call me and ask how it went, but Yelp won't allow it. Trust me, they won't leave you high and dry and hot if you use their thoughtful, professional services. You'll never have to worry about them not standing by their work. So thanks Leo and Brenda for going above and beyond, working so hard for us. As much as we love them we hope we don't see t them for a long time! BTW the house has never been cooler!!! So great product!!

This is the 2nd time I have used AHP for HVAC service…read more As with the first time, the service was high quality, competitively priced, with very honest and friendly service technicians. I highly recommend them for HVAC service needs. I will use them again in the future.

The house we bought has an older HVAC system. A few weeks ago, we decided to have Advantage come…read morefor a service call to see what we were dealing with. It's a busy time of year, but they put us on the schedule for a few days later. To be honest, we were expecting to hear a sales pitch for a new system. We were very pleased when Eric cleaned our system and showed us that the only issue was that the run capacitor on the compressor was struggling. Eric replaced it and added a "hard start kit" to reduce strain and power consumption during startup. Overall, he was prompt, friendly, knowledgeable, and explained everything he was doing. There was no effort to "upsell us." The system has been working great ever since.