NAZ AIR I had the pleasure of meeting Brendi when I called…read morein to make an appointment. We bought our house and we had a unit that was installed that I really didn't understand how to use it and how to set the thermostats. Tracy was so kind and patient to go through everything on how it all worked. I love people like this because they are the best and they make the best employees for these great companies.... I'd like to say a special shout out to my new friends, Tracy, Brendi, Kaya, Mary and Nate. I really do appreciate all of them! I WOULD RECOMMEND

Its been one year since we had new HVAC installed and we are still loving it! Thank you so much..read more

I called so that they could do an inspection before the heat of summer arrives. The tech was very…read moreknowledgeable, professional and thoroughly expected the system inside and out. He answered all my questions, I was so impressed I signed up for their yearly service. They will be out before winter to check the system provides heat. The price was very reasonable in my opinion and was a good bang for the buck.

I called due to my AC struggling to keep the house cool during the summer temps…read more Originally I was not shown any digital diagnostics but was told multiple times that the refrigerant was not low First attempt was replacing the TXV, which I was told made no change Then I was quoted for a coil replacement I agreed and had that service done Here is where the problems kind of escalated To replace the coil refrigerant has to be removed, I was informed that I was actually low by 2lbs from a 5lb system Not only that, the system performance was still the exact same after the coil was replaced... they confirmed this with their sensors Then I spoke to the previous home owner who told me the coil was replaced just 2 years ago, so a coil failing that quick is almost impossible... Everything pointed to the fact that the coil was not actually the problem at all and that this service was done unnecessarily I ended up putting the diagnostics I was provided into AI which also had the same opinion that based on everything and my situation, the coil replacement was not needed I had to call them back because their own diagnostics showed that the system was still performing poorly and there was a diagnostic test that was not done even from the beginning which would have actually proven whether the coil needed to be replaced or not I figured out from the data I was given that the issue was the blower was turned to the max setting As soon as it was adjusted then the AC system was performing correctly So in the end the system was actually low on refrigerant and a simple adjustment on the blower was all we really needed I was still charged for the full coil service, no discount To this day we can't say for certain that the coil replacement was necessary and there was no change in the system after it was replaced The main change occurred after our blower was adjusted... Had the FULL digital diagnostic been done from the beginning I would have concrete data, but instead I was only provided with a digital diagnostic after the coil replacement Before the coil replacement I was only shown a hand held analog device which had a small amount of data and did not actually show that we needed a new coil I do feel like I was ripped off and regret not getting a second opinion before going with the full coil replacement, which came out to 1700$ I do appreciate the honesty ( which is why this isn't a 1 star review ), they didn't have to admit that we were actually low on refrigerant and that the temperatures were the exact same before and after the coil swap They did return to make the adjustment to the blower when I called, but it should have been done before leaving to be honest In the end I still feel like I should not have been charged the full coil replacement price, based on everything that happened.... Because it looked like all we really needed was a refrigerant refill and a blower adjustment which should be have been a couple hundred at most.... -1 for not providing full digital diagnostic from the beginning -1 for charging me the full price even after we all saw there was no change in the system after the coil swap

Mid summer in AZ u dont want to be w-out AC long. Mike Wilson came out the next day after calling &…read morereplaced the broken blower motor that day. We are now having him replace our 13yr HVAC since its struggling to cool the house. He seems very honest, knowledgeable and was very professional. Fair pricing. Fast service. Thank you Mike! Ahhhhh its nice to be cool again when its 100+ outside!

Very knowledgeable and professional. His prices are very competitive. He was personably involved…read morewith the HVAC installation. (With some of the larger companies you don't know who they'll send out to do the installation. Thy may be qualified or they may not). 80% of HVAC systems that fail in the first 10 years is from faulty installation.

Good experience all around and will use again for every AC service. Honest, straightforward, no…read moreupselling. Good place.

My AC quit working late Monday afternoon 7/6. I called Dalton first thing Tuesday morning and was…read morefortunate to be able to get a tech out first thing Tuesday morning. Chris is absolutely fantastic. He is very customer oriented and willingly and happily answered all my question. He had my A/C up and running within an hour. Dalton AC has a terrific employee in Chris. Thank you so much!!!

I called Connolly to repair my 7 1/2-year-old heat pump system after it stopped working. The…read moretechnician was at my home for less than 10 minutes before telling me that the system was "contaminated," needed to be flushed, and that I should replace the entire unit. The estimate for a new system was nearly $16,000. I felt that recommendation was excessive, so I decided to get a second opinion. The second company diagnosed the problem as a faulty valve inside the condenser unit. The repair cost was approximately $1,100, and my system is now working properly. Based on my experience, I strongly recommend getting a second opinion before approving any major repair or replacement recommended by Connolly. I would not use their services again.

This story is hard to believe. A few weeks ago, I couldn't find the name of Connolly electric…read morebecause I'm older now, and a certain company came up, and all I wanted was to have insulation installed on my outer AC pipes to the outside of my house. I couldn't find the proper insulation, so I hired ****** to do the job. He did a great job, however, he comes in the house to inspect my unit, and notices that there was a rust stain at the bottom of my HVAC system. He proceeds to tell me that it may not have much life left, and he also noticed rust on the fan outside. Obviously, water wasn't draining correctly, however, my system worked perfectly, giving me great heat and great air conditioning. He said that I needed a new unit, and that prices were going up practically every day. I told him that I would wait until it broke, but he was insistent. Even my wife told him that we couldn't afford it. I'm really hard to sell, as I was a top salesman in my company. Somehow, he finagled his way out of my wallet. He quoted me $14,000, and I went for it for some stupid reason. The following week, they come to my house to install the unit which is almost twice as large as the one I had. I told him I didn't think I needed such a large unit, and from what I remember, he told me I did because it was very hot here. Anyway, three guys came to install it, and first of all, I don't know whether it's their fault on or not, but a downdraft unit came instead of an updraft one. The guys had to wait many hours for another one to be sent. Eventually, it came, however, the unit was so large that the tray that holds the filter underneath wouldn't fit, as the guy forgot to measure correctly. They actually installed it without a filter underneath so we'd have air conditioning. Fortunately, the filter fit in my intake in my house so we wouldn't get dust through the unit. When the machine turned off, the vents banged as there was too much pressure for my little house. Also, they did not change to a higher amp fuse, which should have been 60 amp instead of 30. They put in a 5-ton unit, and I had a 2-1/2 ton unit prior. I told Connolly that our bedroom in the front of the house faces the Sun, and it was hard to cool and heat only that room, so they put a 3-ton unit in. Here's the deal, instead of paying $14,000, I paid $8,200, almost HALF the price from Connolly. My builder will only use these guys, and since my guy is honest, I will agree. Damn, I should have called him first! Oh, by the way, my house is only 7-1/2 years old and 1,500 s.f. large. I would have reported the other guys to the Arizona Contractor office, but they gave me my 7,000.00 deposit back. Just be careful who you deal with, and thanks, Steve, for a wonderful and clean install, as well as Trevor and Todd, who I assume are either owners or managers.

We recently bought new HVAC system through Comfort Pro and Cooling and we are really satisfied with…read morethe whole experience. The owner Rob came to give us a quote the next day we called, and when we decided to go ahead to purchase, he was personally helping us every step of the way. All the days during the installation process, they made sure to put on shoe covers and laid the rug down to cover our carpet to ensure the house stays clean, they also wipe the door knobs down after each day of work! I highly recommend this company to anyone that's looking to either do maintenance or purchase on their HVAC system, you wouldn't be disappointed!

For several months, I have had health issues and we explored mold issues, which were not found. We…read morehad several different people looking into everything. We needed our ducts cleaned as after 30 yrs they were filthy. Note that we purchased this home 5 yrs ago. Vent Pros, the duct cleaning group, discovered a problem with our HVAC system. We had Rob inspect our system and he discovered so much wrong with our system, including a leak. They were so helpful, and kind. Now we have a new functioning HVAC system that is so much better than the previous one. My health symptoms have improved to 85% , and improving daily after just a few days. My recommendation is get your ducts cleaned and have comfort pro check out your system. What amazing group of caring people.

Our experience with AC Medic was just what you hope for when your AC goes out in Arizona! Our…read more34-year-old HVAC system finally puffed its last breath. Their office and installation people were delightful, professional and very helpful! We will use them again when our other 34-year-old takes its last breath! Can you believe 34 years for an HVAC system?

I had this company come to service my air conditioner. There wasn't a problem just thought it had…read morebeen a few years since I bought the unit. Everything was fine before the technician showed up. After he left my AC blew warm air. I called office, technician came back, went back on the roof and told me my fan quit working. I said, "it was working before you touched it" He said they periodically go out. Well MY ac was working this morning. He went back up on the roof and miraculously it works. Has been working for three hours now. Fan is still working. So much for a honest company looking out for you. Beware!!

Michael Searcy from Nichols Mechanical was fantastic. While visiting me in Washington, he offered…read moreto look at my cooling system and was able to get it cooling dramatically better. He was very thorough, explained everything clearly, and helped me understand how to properly maintain my air conditioner. Very knowledgeable, professional, and helpful. Highly recommend!

I purchased a home with an odd brand minisplit air conditioning unit that needed a new fan motor …read more After calling around I found Nichols Mechanical , Cottonwood Az . I spoke to Sierra she got me on the schedule and sent Sam the technician out. He diagnosed the problem and ordered the part ,Unfortunately the part was about 30 days out (not their fault) anyway as soon as it came in Sierra call, Sam came out and repaired my unit . Sam did a great job on a difficult repair everything is good now and works perfect. I would highly recommend them for your HVAC work.