I've used this location for years for both business and personal shipping, but the new policy is…read moredisappointing. If you ask for packing help, you're now required to ship using their inflated rates which are much higher than USPS or online options. I was told they "make no money" on packing, but forcing customers into overpriced shipping isn't the answer. I used to justify the higher costs for the friendly service, but that's not the case anymore as there is an older gentleman there that is very abrasive and condescending (at least has been my experience every time) Unless you absolutely have to use them, I'd say look elsewhere.

Pac N Mail is STILL the absolute best in the area. They are a private company that gives you…read moreseveral options for shipping and even with the challenging economy continues to be my GOTO for shipping. I've used them since 2012 and they have always been great.

This Office Depot store is conveniently located near the Peninsula Town Center. Store is always…read morewell stocked, bright and clean. A friendly staff is always available to assisted you. Check out lines are speedy quick and did I mention they have lots of interesting-things-you-don't-need at the check out counter. Also they have sale baskets in the middle of the store on useless stuff you just don't need. Now for my problem Every 3 months or so I go to this store to purchase some HP printer cartridges. I usually get the combo back for the nice price of $67 with tax (normal price is about $64). Recently I went to go get the cartridges and the regular price before taxes is listed at $71.00. Considering I rarely have any other need to shop at Office Depot, it is very likely I will be purchasing these cartridges directly from HP or Amazon where the price is cheaper. Or Walmart. I gotta take care of me.

The absolute worst…read more.. I got what I needed but it way too damn long to get it. In line for 15 minutes before I get helped. I am finally standing at the counter. Another five minutes. Once I'm finally getting things going I notice a lady waiting who appears to be really impatient. I thought she was going to blow up at someone. She ended up walking out with nothing in hand. The lady that helped me was very nice but just very slow. Her co-worker, a young lady who appeared to be under the age of 25, just took her jolly ol' time with everyone. It would take her a while to greet people and she worked as if no one was under any sort of time constraint. In my opinion, the wrong person to have when it comes to customer service. Bad, bad, bad.

I saw an ad in the paper on the weekend which said Officemax/Depot were having a furniture sale…read morewith up to 50% or more off selected items, but it was ending on Wednesday. In desperate need of a new bookshelf, I saw one I'd had my eye on for a while that was $159.99 go down to $79.99... I had to get two, that's savings as good as 2 for the original price of one right there! We couldn't find it in store, but an associate helped us order them, and had them delivered to our house at no extra cost, for the sale price. When Office Depot has a sale, definitely check it out! Will definitely return!

THE WORST!!! Stood there in line for 20 minutes with no one even in front of me. The sales…read moreassociates just kept walking around like they didn't know what they were doing. Bunch of idiots excuse my French.

Easy drop offs for Amazon and for shipping too. Staff is very friendly and patient to help the…read morepatrons. Appreciate their help with items I needed to ship.

Aaron Watson had the best customer service. He was determined to make sure I got my package on time…read morefor my event !!

I reached out on Monday for a quote and promptly sent all the requested information via email. I…read morenever received a response, so I followed up with a call on Wednesday. At that time, I was told the person responsible hadn't communicated anything until I called again. I was then asked if this project was a priority--which it absolutely is. Unfortunately, I was informed that they were not interested in working on my labels, which feature a Black woman with locs. As a small business owner, I believe every project deserves respect and timely communication, regardless of size. This experience gave the impression that small businesses are not a priority for this company. Additionally, there was no accountability or even a simple apology for the communication issues. Based on this, I would not recommend this company.

Expert printers! Jobs of various types are done professionally with excellence and in a timely…read moremanner. J.W. Downing, Jr., M.D.

I'm deeply disappointed in the sir speedy location on mercury blvd in hampton. I called the…read moredirectly and talked to an employee at the store about a rush order I needed in 3 days. The employee checked for me the turnaround time and the cost to do the job. I went on line, put in my details and uploaded my image file with my due date of three days later. On the day I'm to receive my print, sir speedy sends me a quote for the work. I call them up and they inform me that the dive print I needed was not in stock. I talked to someone on the phone, and they sent me an email that they received my info. Now I'm screwed without the print that I need for a job and all they could say to me is, sorry. This is totally unacceptable. Ask many questions and double and triple check what they tell you.

I used sue speedy for the first time for yard signs and they answer a million of my questions about…read moreadvertising and got my signs finished within 4 days! I can't wait to order more marketing products from them!

Katherine and the team here are getting it done and know what they are doing. I had a pretty…read morespecific and special project I needed help printing. Katherine made sure my order came out exactly how I needed it to. She did her due diligence by printing an example on regular paper before performing the job on my fine art paper. She helped me immensely by suggest a bolder font and paid careful attention to printing the document so that the watermark was facing the correct way. My certificates of Authenticity for my partners art look amazing and professional. Look no further this is the only printing shop you need.

Contacted them when I need some last minute flyers. Send them my digital flyer & they were ready…read morethe next day! Thank you so much

This family business is the most creative, professional and efficient that I have dealt with in my…read morebusiness experience. I gave them a precious assignment that I have spent almost 30 years creating. They gave me a product that realized my vision and product. Great people who care for your project and expectations. Recommended with as many stars as allowed.

I was incredibly lucky to find Virginia Beach Printing for a last minute print job. They were…read moregracious enough to help me despite being busy with other projects. Their customer service and quality was top notch. Butch and Debbie were very friendly and made the entire experience seamless. You really can tell that there is a great deal of pride with their company. I would not hesitate to make this my go to printing stop.