I've had a few satisfactory dealings with this handyman service in the past, but this last experience was disappointing. The technician failed to arrive for a scheduled service appointment and did not provide timely nor proactive communication regarding the delay. I had to reach out multiple times to get updates and ultimately an explanation as to why no one showed up. While I understand unforeseen problems can occur, the response I received was not professional. Rather than offering solutions or attempting to reschedule, he simply provided excuses for the missed appointment and blamed his customers for the poor communication. When I expressed that the experience had been disappointing, he became irritated and ultimately suggested that I use another service. I took his advice and found someone else. Basic professionalism requires clear communication and accountability. Unfortunately, this experience lacked both. Based on my interaction, I cannot recommend this contractor. read more

Do not hire this company. Kevin is a lunatic. I couldn't answer his call to get a quote at that exact moment and he about lost it. Mind you, I have twin babies at home and work a full time job. I told him I'd call him when I got a minute. He then threatened me and kept texting me rude thungs all because I didn't answer his call. Thankful for yelp, because after reading these reviews I'm so thankful we didn't hire him! read more

Rate and review Share your experience to help others Reviews All job89 call29 work25 the future24 +6 Sort by Most relevant Newest Highest Lowest Gerardo Pavone Local Guide·108 reviews·2 photos I suggest that you avoid this handyman service company at all costs. The person who runs it acted as an unreliable lunatic. On Friday morning he asked me to send him detailed pictures of the repair that I needed, which I did. It was a very ... More 2 Multi Lakes Handyman Services (Owner) 16 hours ago We're sorry to hear you felt disappointed. From our side we made every effort to accommodate you on short notice, including offering a discounted rate after you negotiated the price down. Upon reviewing the situation we determined that the bed in question should not be repaired for safety reasons and immediately issued you a full refund. While we always strive to help every customer sometimes the right decision is to decline a repair that could fail or be unsafe. We wish you the best moving forward and appreciate the opportunity to explain our side. TheTimeRipper 5 reviews·7 photos 2 weeks ago New These guys are absolutely the best! Super personable, professional, and came out the very next day to fix everything. They did a ton of work in a short time and had the best prices around. The owner is honest, straightforward, and ... More 1 Multi Lakes Handyman Services (Owner) 2 weeks ago Thank you so much for the review and the business. We appreciate you! Josephine Borg 3 reviews a week ago New Reasonable price I contacted Kevin at Multi Lakes on Thursday and he was able to get me in on Friday for a bathroom fan installation. I was given an arrival time between 10am-12pm and promised a call, 30 minutes beforehand. At 12:30, I texted Kevin to let ... More 1 Multi Lakes Handyman Services (Owner) a week ago Thank you so much for the review and the opportunity. We appreciate you! Schantelle Steen 8 reviews·2 photos 3 weeks ago New My kitchen cabinet was about to fall off the wall out of nowhere! This could have been a major catastrophe. Mark from Multi Lakes Handyman Services repaired it in minutes. Great service, friendly and fast. I reached out on Saturday and had an appointment 1st thing Monday morning. I will definitely be calling them again! Thanks so much! ... More Photo 1 in review by Schantelle Steen Photo 2 in review by Schantelle Steen 1 Multi Lakes Handyman Services (Owner) 3 weeks ago Thank you so much for the review and for the business. Gerardo Pavone Local Guide·108 reviews·2 photos a minute ago New I suggest that you avoid this handyman service company at all costs. The person who runs it acted as an unreliable lunatic. On Friday morning he asked me to send him detailed pictures of the repair that I needed, which I did. It was a very simple repair for a handyman: one of the two rails of my bed frame broke and needed to be repaired. He looked at the photos, called me back and said no problem, easy job, and gave me an appointment for Monday. On Sunday he sent me an invoice that I promptly paid, and he sent me a text confirming that he was sending his guys to my address the day after. On Monday, he kept me waiting for his handymen to come for hours and hours. I exchanged several text messages with him asking if he could give me a reliable ETA. He said that his guys were running late but not to worry they will come. He kept changing the ETA, originally from 12 to 1, then it became from 1 to 2, then again it was changed to 2 to 4pm. But... nobody came! At the end of the day, I informed him that no one had shown up. What he did? He cancelled everything, issued a refund and told me that "I wasn't a good fit". (?). I wasted long hours at home waiting for this lunatic to fulfill his commitment. And now I am back at step one, looking for someone else to assist me with the repair that I need, which is quite urgent. Possibly, one of the worst customer service experience that I ever had. read more

They were supposed to come out and give an estimate for some indoor painting work in our home and confirmed the evening before. An hour later I received a text canceling because they said they were hired for a bigger, better commercial job. Their website says "There is no job too small," but clearly that is false advertising, because they have no problem dumping me at the last minute for a bigger job. Very unprofessional. Would not hire. Since writing my review I have read the others about this company--glad I dodged a bullet! read more

Excellent Service -Workmanship. Had Wooden Porch Upgraded.. Very good experience. read more

Multi Lakes Handyman Services - Porch upgrade with added right side Hand Rail - Handyman Near Me - Walled Lake, Michigan

Garbage company, lazy employees, inept boss, and a complete and utter waste of time. Kevin is a scammer who will demand money upfront and will not do the job he was paid for. He will dangle you for weeks and months on end, sometimes will outright ignore you. I do have to wonder if there is some criminal aspect going on with this company. Sad and pathetic. AVOID AT ALL COSTS! YOU HAVE BEEN WARNED! read more

Do not pay until the job is done. 2 hours late and acted like this was such an inconvenience and a ten-minute job. When I talked to the, whoever, he acted like I had missed up when I told him what I was wanting even though I sent pictures and measurements. They didn't have the tools to finish and were going to come back but never came. No answer and no reply. read more

UPDATE: He finally texted me complaining about reviews from myself and my family that he blew off. He also complained that I called his phone too many times when he no showed. What a joke. He also bailed on family members and is trying to get negative feedback taken down. NO SHOW two days in a row, won't return my calls or texts. I am really skeptical of these "amazing reviews". I can't imagine that anyone can run a business successfully like this. I waited around for him, called, texted, everything. No response. I have texts to prove we had an appointment and that I tried repeatedly to contact him. Even gave him a few days to explain before leaving a review. NOTHING. Very inconsiderate and unprofessional. DO NOT BOOK THIS GUY read more

UPDATE: Texted my personal number to complain about this review I left him and to see if we could work something out. AFTER WEEKS OF DANGLING me and rescheduling over and over again? I was compassionate when he said there was a death in his family and he apologized for not responding, but when I ha e a water leak that was affecting my downstairs ceiling?? No. I'm not gonna apologize for the poor review I left because you deserve it. Texting me and asking to "make it right" here on google does not negate the pure unprofessionalism you displayed. Was my job not lucrative enough for you? If so, tell me when you quote me, and not leave me hoping for a full month that you'll make good in your promise to complete the work. ZERO stars if it was an option. I had an estimate from this guy and haven't been able to get him to call me back other than once to try and arrange the work I needed done. It's been a month since I first contacted him and I'm terribly disappointed that I couldn't get him to text or call me back to do the jobs I needed. The worst part is he lives in my neighborhood and I have to drive by his house everyday, reminded that the job I need done is still waiting... super disappointed!!!! read more

I had some issues with my bathroom exhaust fans. I called and spoke with Kevin, he sent someone to my house the next day. I needed a new fan and Kevin called me to set up, told me everything I needed to get and even offered to pick up from Home Depot. Someone came back out, the next day to install. He was prompt, polite and got the job done. read more

DO NOT use this handyman - Very Poor Communicator. Quoted the job after a few days. I think only by the photos I sent him prior. So he never actually came out. Charged me $125 - and its listed on the contract as a deposit. Gave me an initial estimate of September for install I sent a message in August to make sure he was still running on time. He responded stating I didnt pay - to which I reminded him the date and time I paid him. And he said he'd have to check. He has since ignored all my texts - emails and phone calls for the last 5 weeks. After my 4th text and call to try to get in contact I sent a 5th message asking him to contact me or I would call the BBB and leave bad reviews. There was no response - so I reported him to the BBB - and what do you know.... he finally reached out stating he would refund my money. But then continued to call me dishonest - a scammer - he stated he'd report me to the BBB. and made snide comments through the rest of the refund process. He is also reporting ME to the BBB - sighting slander. Then he finished stated he tattled on me to my husband. Look guy - if you had just responded some time over the last 5 weeks - and just stated you couldnt do the job - that would have saved every one alot of time. And maybe I wouldnt have demanded a refund - because then you would have been professional enough. I could have in 5 weeks - potentially gotten the work done by another. Again - not good at communicating - doesn't deliver - poor experience. read more

On Oct 19, they had me agree to a quote from them for drywall ceiling installation for the date of 11/1 - 11/5. On Oct 29, they followed up by saying they can only install on the week of November 8. For the last 4 days (Nov 7, 8, 9, 10), I have been calling them and sending them messages with no response on when they will show up. They finally responded to me today (Nov 11) saying that they have to delay to another week and when I said that's not acceptable, they simply cancelled. Awful service, non-responsiveness and full of lies. read more

DO NOT use this company...they did shoddy work at my house and were supposed to come back and fix it. After 2 months of unreturned phone calls, texts, and emails, I gave up and will have to pay another company to come fix their mistakes. No excuse for ghosting customers, or for not fixing work improperly done. read more

I took the time to thoroughly explain Kevin the job that needed to be done. I drafted drawings, measurements and pictures. I explained him that I was under a tight schedule and needed the job to be done on time. All this was done 2 weeks in advance and he was confident he could do the job and even criticized some of my ideas. One day before our appointment I contacted him to confirm and I did not get an answer. The day of the appointment I tried texting and calling and no answer. As you can see in the previous reviews, this is a trend with "Multi Lakes Handyman Services" so don't take your chances, this is an unreliable and unprofessional company. read more

Heard about this company through a Facebook group. Contacted and set up a time and day for the work I wanted done. The day of the appointment, he never showed or answered any text messages. Good thing I never went out and bought the supplies prior. COMPLETE WASTE OF TIME! Save your time and find a reliable company. read more

My husband and I were in need of our back exterior door and storm door needing to be replaced urgently. A majority of our house had flooded due to the amount of rain water that entered in through our current back door. We came across Kevin and his business page, Multi Lakes Handyman Servives. We called and spoke to Kevin and he said this was a job he could do. He asked us to measure our door and send him the measurements. We measured 30.5 and also sent him a picture of the tape measure against our old door. We agreed to do the job Sunday at 9am, he showed up at 10am after we contacted him to follow up on where he was. Kevin and his worker started to tear out the old doors, before double checking that the new door was the correct size. The new door that they brought to install was in fact the wrong size. Our door was a 32inch door and they brought a 30inche door. They were going to try and install the 30inch door until confronted about it. When confronted they tried to blame me and say I sent them the wrong measurements. Upon tape measure inspection between my husband, Kevin, and his worker, it was confirmed they did indeed bring the wrong size door (yet they were going to install the small door had my husband not said something). They placed the blame after that from me measuring wrong to the lowes worker giving them the wrong door. At this point we have no door on the rear of our house. Once they got the correct door they put it in place and realized that one side of the door frame needed a 1x6 to fill the gap between the door frame and brick. So they put a 1x6x72 board to fill the 80inch door frame to brick gap and called it good, left 8inches of gap between the door frame and brick. Then comes the storm door install. The trim was to wide so they had to rip the trim down. They asked to borrow my husband's table saw the rip the trim down. Well that wasn't working well for them so they then moved to a jig saw to try and rip a 80inch long piece of trim straight. Let's just say a circle has straighter lines than what they cut. The first time they tried to install the Strom door they screwed the door into the trim that was only held on to the door frame with finish nails. My husband asked them to not door that and install the storm door on to the door frame itself. That part they did do and showed my husband why that doesn't work. Upon conversation about what to do with the storm door and trim my husband and Kevin agreed to start over with new trim and pre drill holes to screw the trim to the door frame and then screw the storm door to the trim. Well during the redo the new trim again had to be ripped to the correct width. Instead of going to the store and just buying the correct width trim (which my husband told them we didn't care about the cost, let's just get the correct/new trim from the store and we will pay whatever it cost) they again ripped the trim with the jig saw. Finally after hours of listening to Kevin on the phone arguing with someone and his worker complaining and blaming this and that, they were done with the install. All that was left now was for them to seal the door with foam/caulk. Well they sprayed some foam and called it good. They did not caulk and left it to use to trim the spray foam. At this point my husband and I'll had to go to lowes and spend more money for foam and caulk. The bottom corner of each side of the door frame where in meets the actual floor had outside light coming in. If outside light can come in so can rain. The bottom of the door frame to bottom door seal had light gaps at one end and not the other. My husband and I had to shim the bottom of the frame till it sealed with the bottom of the door. We then had to spray foam the two gaps on the bottom and the 8inches of missing board I mention early. After that we had to then caulk the inside and outside of the door and the bottom two corners. Upon finishing the job his worker made sexist comments about me. In the end we had to finish the job ourselves and they left all the trash everywhere. Guess what the door still leaks water read more

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Got in contact with Kevin to do some painting and general handyman work. He scheduled a day to come to house and completely flaked. We called and texted him but got no response. Do not take time off work to be home to meet with him as you will be stood up and waste a precious day off work. read more

Kevin and his crew did a great job repairing a concrete pillar for our business. They responded in a timely matter and completed the job within deadline. We would recommend Kevin! read more

DO NOT USE THIS "One man Show" if it is a big project!!! Don't say you weren't warned! Unless it is a quick easy job that takes a day or two...Don't call this company. But, if you want things done half ass...then, Kevin is your guy! What a shame really, I had water damage of 700 sq feet and needed a contractor to rebuild the area. Kevin gave me a bid in the spring and told me it would be done in about 6 weeks. WELL, 22 weeks later he finally finished!. The ceiling looks like I did it myself, my toilet is wobbly, the paint job was not great and the whole job was done with only one guy, Mark. He told me from the start that he had a large team of men to finish the job and it will be done in 6 weeks. I made a mistake not having him put in writing that he would pay for each night of the hotel I was paying for, if it wasn't done on time. So yes, he is a one man show and all the others are sub contractors who did a great job with my flooring, plumbing and electrical work. Not only does the owner, Kevin, not call you back but at one point he went a whole week without calling me back or responding to my text and pretty much ghosted me until I got a hold of his co-worker and asked what is going on. When I didn't hear from him, (halfway through the job) I went to the web to read google reviews people were writing during the 6 months he was working on my home and all these reviews were saying how grateful they were for the quick job he did for them... AT THE TIME HE SHOULD HAVE HAD A CONTRACTOR AT MY HOUSE...but NO, he left me hanging and took on all kinds of other jobs instead, while he had ONE employee work only 20 hrs a week on my property and the other half on other jobs instead of finishing my home, as he promised. I wish I would have read all the YELP (True) reviews to see that EVERYONE said the same thing about how "not to use this company." Mark also did my backsplash and obviously that was his first time putting in backsplash or he would not have made the mistake of cutting the pieces incorrectly around the outlets. He did not leave room to pull out the outlets from the the wall to be able to put the covers back on. I called Kevin many times to have him repair the toilet that is already wobbling and to finish the cutting of the backsplash around the outlet and I have not heard back yet, of course. So basically, I will never get a call back from Kevin to finish his work and make the repairs needed. He is by far, the most unprofessional, rude contractor/owner that I ever met and I would Never do business with him again or refer anyone to this guy. read more

Contacted him about a small job needed to be done. I was told he was able to do it for me and would call back later for a confirmation. I never heard back and when I called the next day He answered it said he was on the phone with another call and would call me back in five minutes. A few hours later I never heard back from him so when I called he answered and hung up on me. I would not waste your time and continue to look for other handyman read more

These guys came out when they said they would, spent an hour trying to fix our doorbell with no good result and did not charge us anything. They also came up with a better idea to correct the problem even cheaper! I would hire them anytime for a multitude of projects!!!!! read more

DO NOT CALL THIS COMPANY! Don't waste your time. Very unprofessional! I would give him negative stars if possible. I was given their name from my sister in law. She talked to Kevin and told him what I needed. He said he could come tomorrow to give me a quote. I called him to set up a time to meet the next day. When he answered he said he was driving so could I please text him all my info and he would call in the evening to set up a time to meet. I did that. I didn't hear back until 11:30pm. He asked what time could I meet. I told him 1:00pm. He said OK. I waited from 1pm until 1:45 and he never came or called. I called him and said who I was and we were disconnected. I tried back but it only went to voicemail. I texted him. He said he would call me in 15 minutes. Over 45 minutes later I had not heard from him. I texted him and asked if he was coming or not I said I didn't want to wait if he wasn't coming. Nothing. I told my sister in law what happened and she called him. When she told him who she was he hung up on her. What a poor professional. I can't even call him a professional. Going to report him to the better business bureau read more