J's Towing in Plainwell, Michigan is second to no one. Steve took incredible care with my vehicle…read morewhen hooking up and again when he put it down. Furthermore, I had left an important document in my vehicle and Steve was kind enough to bring it to my house! This is NOT his job and yet he went above and beyond! I really hope J's Towing sticks around in the Plainwell community as too many businesses come and go. We need them around! Thanks again J's Towing and Thank You Steve !!

J's Towing has been avoiding me after they damaged my basketball hoop in my driveway. I…read morespecifically asked them to bring a wheel lift tow truck as my truck was in the garage but they brought a flat bed anyway. I figured they know what they are doing more than I would. Well, they ended up hitting and bending my basketball hoop which was less than a year old. All good, accidents happen and I truly felt bad for the nice young man that did it. However, I expected the company to rectify the damage they caused or at least communicate with me to see what could be done. The dispatch lady was nice as well, but the owner not once returned a call or responded to an email after I was told he would. This is poor service and I advice not to utilize this company as there are plenty of others who I'm sure would take responsibility if they made a mistake.

I highly recommend this place. My car overheated on a Mother's Day weekend traveling across the…read morestate luckily for me this auto shop was on the very next exit off the expressway. The gentleman that helped me his name started with a J. but I can't remember it. He pulled my car right in the shop figured out the problem, cleaned up all the anti freeze under the hood and He didn't even mind me bringing my dog in the shop to wait he was such a nice guy. I was back on the road in no time and he didn't even charge me. Wow. Awesome auto shop and what a good human. Thank you.

I had a very disappointing experience with this business. Our alternator failed while driving home…read morefrom a long trip (MI to CO), and we were towed to Arndt's. From the start, communication was extremely poor--I had to initiate every interaction. No one provided updates unless I repeatedly asked for them. Our vehicle was towed to the garage around 11 a.m. I was told the part needed to be ordered and wouldn't arrive until late that day. Since they closed at 5 p.m., the repair would be pushed to the next day. After 4 hours of no communication the next day I started calling once an hour--for status updates and was consistently told vague things like "they're working on it" or "they're finishing up." I never received a proactive call from them. It took them two days to switch out an alternator. Eventually, after all those follow-ups, I was told at 5:30 p.m. that the car was finally ready--but again, only because I called. When I asked the receptionist why I hadn't received any updates and why the delay occurred, she became aggressive and shouted at me, claiming they didn't receive the part until that morning and that it wasn't her fault. She continued yelling, to the point that I had to ask if this was how she typically treated customers. From the start of my experience I stood in the office many times without being acknowledged at all. The manager gave off a noticeably dismissive and possibly misogynistic attitude. Interestingly, things only began to move forward after my brother called to ask for an update. The one positive was that they provided transportation to a hotel, though we had to stay there for two days due to the extended repair time.

Always helpful and prompt. Anytime my Camaro needs work they go out of their way to make me feel…read morelike the number 1 customer

Friendly staff that has always got me in quick and helped me out in a pinch. They checked over my…read morecar on a moments notice and checked my oil and fluids to make sure it was safe to drive. They have looked over a car I was debating buying and advised me against it with honesty! They are accommodating and friendly. I always trust brining my car to them. Will be a customer for years to come

I went there, even though they're not a body shop they agreed to look at my problem. It was my 2003…read more500 SL. A back trim piece kept falling off and I knew I was doing something wrong They took the time to look show me what the problem was and how to repair, but I need to get the part. They were very kind, and the young lady was exceptional I would highly recommend them for their kindness. Oh and yes they didn't even charge me. I'll be back

Be cautious if Pro Muffler & Brake asks you to purchase the parts for a repair…read more I paid them to replace a special-order bushing on my 4x4 pickup. They asked me to obtain the parts myself, as they had done during an earlier repair. After the work was completed, the new seal leaked. When I returned, they said they would charge me additional labor to correct the problem because I had supplied the parts. Their signed warranty states, "We will honor work that we have performed, and there are no exceptions." I understand that a shop may not warranty a customer-supplied part, but that limitation should have been clearly explained before the work was authorized--not after a problem appeared. I now have to pay another shop to determine whether the seal was improperly seated, the housing was damaged, the supplied part was defective, or something else caused the leak. My advice: insist that this shop obtain the required parts itself, and get the parts-and-labor warranty terms in writing before approving any repair.

Jim and his crew are honestly the best around! They've managed to keep my 2010 Jeep Commander…read morerunning like new for the past 7 years. "Its a Jeep thing, you wouldn't understand" but they sure do! They are very reasonable on parts, service and turn around time to get you back on the road, plus they always let you know what the problem is before doing the work. I would highly recommend them for any vehicle work needed.

I had my air suspension converted and the service and price were great . Next day service and the…read morecustomer relations were outstanding . I would recommend this business for car or truck service, 5 stars .

Waste of time.Took my mother's car in while she was hospitalized. Went in with 4 concerns. I was…read moretold they would do 2 then call me with estimates for other 2...never received a call. I called after four hours nothing was done. I called back after 6 1/2 hrs...they claimed the 2 repairs were done and my estimates were ready. So after 7 hrs I pick up the vehicle and pay for the two repairs done ( oil change and a/c charge). When I get in vehicle, however the back door interior is strewn all across the back seat!! I could not even go back into complain because I was just that upset! I took it to the shop I have been doing business with ( Clossons was my mother's request because she was friends with some older family members). My shop ordered part that Clossons said would take 4 days to deliver and performed repair in 2 hrs.

Super helpful and friendly. Felt they were honest with me and didn't try to take advantage of me by…read morejacking up the prices or unnecessary repairs. Highly recommend.

This is a tiny little gas station in the heart of Texas Corners that is slightly overpriced but…read morevery convenient for local residents. If you need a bottle of cola, a candy bar, or a lottery ticket, or a couple gallons of gas, this is your place. This place doesn't sell beer or have any higher demand items like fountain pop, so it is really about convenience here.

Awesome little store in vicksburg Michigan. The biscuits and gravy that they have in the morning is…read morephenomenal.

great place - i see the others arent too patient with a two man show.... the only good thing in…read moresodus michigan

Very bad service. I stop on Friday to get an estimated in my car repairs and the gentleman in…read morecharge i believe he's name is Tom told me to bring the car the next day Saturday at 11:00 am . I was back the next day and the shop was close. They don't work on weekends, next time he need to inform better especially with cust from out of town . I call on Saturday leave a voice message to make an appointment and I'm still waiting for a call back. I guess my money is not good for Sodus . Don't recommend this place to anybody.