just had a dead car brought back to me from bloomingdale out to South haven. The driver, Robert,…read morewas really good really fast, and put the car right where we wanted it. could not ask for more. very Happy. Use these guys, they are very good

Asked me what I want to pay for the service and then got upset and complained about gas prices when…read moreapparently my offer wasn't good enough. Make your own prices if you want to get paid the number you're looking for.

Very professional, rates were reasonable, and he had a hook truck which is exactly what I needed at…read morethe time! Would definitely recommend Hooker Towing Service.

Called Hooker towing for a break down we had on I94. Was very helpful and made everything go…read moresmoothly from pick up to delivery to Denooyer Chevrolet. Highly recommend Hooker Towing.

Jake and staff are the very best! Honest, quick and reasonably priced! The honesty and knowledge…read moreare why won't take our vehicles anywhere else for service! Thank you Spikes for the recent work you did on my car, it's driving great!

The people absolutely embody the American Spirit!…read more Great, family-owned and operated business run by genuine folks who truly care about their community and go out of their way to help in any way they can. Hard working people who perform their jobs with a smile; they're in it for the long haul and clearly value creating relationships with their clients. Couldn't be happier with this exemplary business.

What a dumb fucking place. My roommates car got towed; made us go to two different locations to pay…read moreAND pick it up. Some of the most incompetent people I've ever met. No one is here at the impound while a girl is waiting outside in the freezing snow. You'd think they'd at least be nice about towing people's cars, but no they're completely heartless. This company is the biggest fucking scam and should at least have decent customer service. What a joke.

Came outside to my car being put on a tow truck in a half empty lot. Tried to get the driver's…read moreattention. He looked at my, RAN around my car, and got into his truck as quickly as he could without acknowledging me. Booked it out of the lot as quickly as he could. Unbelievable extortionists. Shady.

Costco is often a great experience…read more Parking was surprisingly easy, staff were unsurprisingly friendly, and food court wait time was minimal. Unlike other Costco stores I have been to, here you handed over your food receipt at the food court counter instead of waiting for them to call your number. Not a big deal, but I figured I'd mention it. One thing that really stood out was that the bathroom stalls had strips to block anyone from seeing into a stall, which is always embarrassing and awkward so I'm impressed and grateful these privacy strips exist.

I love Costco, but I don't like the cash back program at all! I got a paper with a barcode in the…read moremail. First I have to remember to take it into the store (I forgot several times). Then I need to remember to use it at the checkout. But I went to the self-checkout and was told after scanning all of my items that I couldn't use it at self-checkout and I had to go stand in line at a staff occupied checkout. Then they couldn't get the barcode to read and had to cancel the entire order and start over scanning. This rigamarole was ridiculous! Just take the cash back off of my credit card bill!

Munro auto was recommended to me by a friend. They got me in for an appointment same day! Assessed…read morethe issue quickly, the customer service was great- very professional, friendly, offered way better prices than the dealership, and went out of their way to give me a positive experience. I got my car back way quicker than the other place quoted. 100 percent satisfied and will be my new go to place for service.

I'm so disappointed with this company. They need to be shut down. I have been a customer for two…read moreyears and I have spent thousands of dollars at this shop. Earlier this year my catalytic converter was replaced as well as spark plugs. In August my engine light turned on and I needed new O2 sensors. At this point ALL O2 sensors had been replaced. On Tuesday, my engine light turned on again. I attempted to call the shop on Wednesday and nobody returned my call. On Thursday I called them again and requested to speak to an associate and he explained that multiple customers have been dissatisfied and bringing cars back in the past 6 months due to "bad management in the past". The associate explained that they recently hired new employees and have new management. You would think this would be a good thing. The only reason I took my car back to them is because I was told that I am under warranty for a year for the services I received. On Friday after 3 seperate calls I was finally able to speak to a manager. The manager went on various tangents about "Well what if you drank Hennessy and drove to California we don't know what you've done since August". He also attempted to blame my faulty O2 sensor part on "possibly needing an oil change". None of his statements made sense. I argued with him to deduct labor prices and the O2 sensor price as this was a faulty part that THEY installed this year (4 months ago). The manager explained that he will only "comp parts that are 3 months old". How convenient! I agreed to pay for the part alone which he explained is $88. He also yelled back to a different employee clarifying this price. I went to pick my car up today and the assistant manager said "okay it will be $395". To which I then explained to him this entire situation which I assumed his manager would've told him already. The assistant manager then stated "oh he needs to stop making promises he can't keep. He must have talked to DJ and he doesn't know part prices. He probably just googled the part instead of looking at our system". He then stated "okay I can do $295 how does that sound". To which I explained AGAIN the $88 price which was agreed upon last night. I have attached pictures for proof of the price they attempted to give me and the price I paid. He made me pay $95 which makes 0 sense but at this point I gave up. He also stated "f*** it if I lose my job than I lose my job". Every single phone call I had with their team consisted of the employees blaming past employees. If you are still called Monroe Auto Body then you need to fix the problems that occurred at your business! Both the assistant manager and manager are beyond unprofessional, swore during conversation, and had no customer service skills. It took 7 phone calls to speak to a manager and a call center answers first so if an employee isn't available you're unable to speak to them. Please be aware of their scams. I NEVER leave bad reviews but this was the worst experience I have ever had with a buisness.