First and foremost Jeannie made our visit a memorable one. Let me explain. I visited Universal Studios Hollywood with some family members who were from out of town recently. This is post opening to Harry Potter which we didn't care to experience (not fans of the novels). We weren't having the greatest time in the park during our visit so we decided to ditch the crowds and have a drink or two at Mulligan's pub. Her friendliness and welcoming attitude that we encounter at Mulligan's was absolutely awesome!! We were served drinks that tasted great and were afforded some conversation that satisfied our inner child. When we saw Jeannie's name tag which stated that her favorite Universal film was Back to the Future we couldn't help but express our love for the movie. Jeannie told us about all the behind the scenes trivia as well as pointed out all the filming locations on the backlot that we couldn't wait to take the tour. Jeannie made our experience one that we will never forget. I know that's cliche but so are most movies!! Stop by and see Jeannie and the crew when you visit Universal Hollywood, you won't be disappointed!! read more