I had purchased a Forest River from another dealer (Zoomers) who wouldn't do any of the warranty…read morework. They stated that their two inspections didn't. show anything wrong. We'll they are blind or incompetent. The slide had an issue. The vinyl floor had a long cut in it etc. I found Royal RV. They made all the repairs needed as well as involving the factory. It was all completed in a timely fashion too. Great job Royal RV. I'll be purchasing from you in the future.

started to work on a purchase of a Class C RV. Hired an RV Inspector to come by and inspect the RV…read more RV inspector tired to make an appointment. no return calls and always away from the desk. On the day my inspector come to look at the RV, I get a call from my sale person indicating another sale person is making another deal. The manager knew i was making the deal because my sale person had to get his approval for the cost we aggreged upon. To now secure the deal I would need to put a NON-Refundable deposit on the RV. This seems very shady and not good practice. I am an out town person so all was done via phone call and text messages.

This crew is awesome! They are transparent and honest with what services they can provide, the…read moreproducts for your vehicle, and give you a heads up on what your car is going to need in the near future. It's nice to have a place where I can actually trust and not feel as if I'm being gutted for more money.

Very disappointed with the service…read more I recently had a set of 6 tires installed on my Ford F-350 at Best-One Tire & Service (Monteith Tire of Goshen). The invoice clearly states that all 6 wheels were balanced, but in reality, only one wheel was actually balanced. The truck now shakes noticeably on the highway -- a clear sign of incomplete or negligent work. Even worse -- they added a Platinum Road Hazard Certificate for $177.30 without my consent. I never agreed to this service, nor was it discussed with me beforehand. This is an example of unauthorized charges and feels like forced upselling. I've already consulted with an attorney regarding this issue. Legal steps are being considered due to the unauthorized charge and improper service. I expected professionalism and transparency -- instead, I received poor workmanship and a breach of trust. I do not recommend this shop.

HIGHWAY ROBBERY. They turned a 5-$600 job into a $3,0000…read moreBeen going there for years (pre covid) and getting exactly what I wanted from them. Recently they changed their attitude. I took my truck in for a basic brake line replacement. I need just 2 lines replaced I also told them I planned to do more work myself later, but I had been sick for 2 months and didn't feel like doing THAT job myself, as it involved literally crawling around on my back. Other related items were much easier and I could/was willing do those. They called me days later and said they either going to replace every line needed or they are not going to do the job. 1. I had driven the truck there totally using the parking brake to stop and didn't want to risk driving it anywhere else 2. Nothing else was wrong with the truck 3. I decided that having all the lines showing damage would be better to get it done and over with.... So I agreed to let them do the work It had been almost a month and they finally called and told me the truck was ready and the bill was $1,000 over what they stated on the phone. Yes.. sometimes you get more damage from taking out old lines and more needs to be done..... however they replaced things that were not even related. I have been working on cars for 40 years and never seen a job milked like this 1. They replaced the break pads and a rotor... not related to the job they agreed to and were working fine, and I've done plenty myself when the time actually was needed 2.They replace both wheel cylinders in the back that were also fine. 3. All this means extra hours of work pulling tires, calipers, drums and rotors... when the wheels didn't even needed to be removed for the repairs, removing the tires would only allow easier access and that's all that's needed. 4. I also feel air still in the line, a feeling I'm very familiar with. That's bad 5. The break light (that tells you, you have a problem) didn't go out when I was driving it. (further indication of air in the line) 6. They also replace lines that I inspected, myself and were perfectly fine. 7. They DIDN'T give me back my old parts that I specifically asked for when I agreed to the work being done, so that way I can't inspect them for myself. 8. I also had them replace a part that engages the 4x4 mode.... The truck does not go into 4x4 mode after they did the work. 9. This all tells me they milked the job for all it was worth... and didn't even properly test anything before giving it back to me... or worse, they possibly did damage to the 4x4 drive to get me back in for more repairs. I have 2 other cars that need thousands of dollars of work but I won't be going back. I've seen shade tree mechanics do way better. I also have 2 other cars that need a few thousand dollars in work..... Sadly, the only time I plan on dealing with them is with my lawyer standing next to me. Since I have to talk with him about a personal matter of mine... I will be discussing this case with him as well.

our car shut down suddenly, so I had it towed to Driven Automotive. They had it for a couple days,…read moreI spent $249 & they couldn't find out what was wrong with. I had a friend of a neighbor look at it. It was a loose battery cable! I know very little about cars, but I know a battery cable has to be tight if you have electrical trouble! They are completely incompetent.

I would like to sincerely Thank Brent and the team of service people at Shipshe Auto Service. On…read moreMay 1, 2019 they saved my sanity by fixing my 2008 Landrover. I had just purchased the vehicle the day before and it overheated and stopped on my way from Chicago. I got to the shop at 6:55am and my service was completed by 7:55am. They identified the issued and fixed me up. Brent was very personable and overall a bright human being. I enjoyed talking with him while I waited. They were a bit pricey and thank goodness my issue was simple, but when it's an emergency you have to roll with it. I would recommend this shop to anyone. Glenna Atlanta, GA

Quick repairs done right. Especially when traveling in the area and need a quick turn around.read more

I took my 2014 Dodge 3500 in for work on the brake controller. I recently had the pickup bed…read morechanged to a flatbed and the brake controller didn't work correctly. I took the truck in to two other, so called, experts and they couldn't figure it out. Jess figured it out on the first try. Kudos to him. My truck was, finally, in good hands. All I can say is thank you. When I need other service, I'll be back.

Jess and everyone that works their are so friendly.... They fix my truck fast and reasonably priced…read moreeverytime.... I'm so blessed to have a shop that I know when I need help they always help me get back on the road.... God bless you all.....

Excellent quality response. Cost effective. I would use them. Pre purchase inspection.read more

They provided the rough estimate I was looking for. I put in a request overnight last night and I…read morewoke up this morning and they already responded. I like the prompt service.