Rat and Bed Bug infested Section 8 Sh**hole. Thanks LightTower! Notice all the great reviews from 1-3 years ago? They sadly no longer apply. This place used to be so cute and had great, proactive, involved, and easy to reach management. This place had 1 property manager for YEARS that everyone knew and loved. Enter LightTower. We have gone through countless property mangers in the last year and although the interiors have been (poorly) renovated, the exteriors look like an absolute dump. They raised rent by $300 a month for 1brs and all the long term tenants left - some had been here for 10+ years!!! That's how bad LightTower is to their tenants. Then, when the mass exodus of good, long term tenants happened, this place sat empty for months and they opened the units to section 8 and stopped doing all exterior maintenance. The property is covered in dog feces and weeds, including poison sumac. The laundry room is absolutely disgusting. It used to be cleaned 2x a month by management and probably hasn't been cleaned now in a year. Mail is being stolen from the unsecured mailboxes and even off your front door stoop. The few of us that are left that know what it was like pre-LightTower constantly voice our concerns but they fall on deaf ears. LightTower simply doesn't care. I'm hoping they sell this property to someone who does. It used to be such a great place.. :'-( read more

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If you're a masochist who enjoys being - treated like you don't exist (construction workers put their ladders directly in front of our door so it's hard to get out. They also chuck garbage from the roof, including nails, into our yard without cleaning it up), being refused basic rights like air conditioning (ours has been turned off without notice for long periods of time twice now. The first time was overnight and While we had an ac unit downstairs where we don't sleep we weren't even offered a fan for upstairs where we do sleep. The workers legit ran away so they didn't have to tell me we wouldn't have ac overnight - super professional) or running water (at one point they turned it off between 10 am and 3 pm every day for a week with sometimes less than an hours notice. Eventually they just stopped notifying us), a barrage of emails in all caps that dont even pertain to you but are randomly aggressive nonetheless, as well as constant construction starting at 730 am and lasting until past 8 pm, this is the place for you! Oh and the workers do not wear masks so they offer a high risk of contracting COVID as an additional perk! Would you like to live in an overpriced apartment where there is standing water behind the walls and seeping through the floors causing a lovely, persistent, musty odor? This is the place for you! No matter how many work orders you submit, they either will not come at all or, if they do, when they're not giving excuses they outright dismiss you. Speaking of work orders, we submitted two for our dishwasher and never got it working for the 1.5 years we lived here, so have fun hand washing your dishes. Think of all the money you'll save not getting manicures! Are you sick of having a positive balance in your checking account? Sign a lease at mueller square today, they'll double charge you, offer no assistance fixing it and then when you get the charge reversed on your own try to charge you for a returned check. Have fun going to get cashiers checks every month because no one will bother to fix your account either! Do you like to gamble? Do you consider yourself to be a favorite of Lady Luck herself? Take a gamble today at Mueller square and leave your garbage that's obviously too heavy to put in the dumpster outside of it. You may just get a random $100 charge on your account for the "inconvenience" of lifting the garbage bags up for no reason. I sure hope all of those people who leave furniture and all kinds of other stuff by the dumpster also got charged. Honorable mentions - 1. When they turned our internet off and on intermittently for an entire day with no notice or compensation 2. Midday sing alongs to radio music and saws so loud you need to shout to the person next to you 3. Dumpsters taking up multiple parking spots after one entire lot is converted to a paid lot 4. Washers being constantly broken and the laundry room being forever flooded 5. Gates being propped open negating the purpose of gates in the first place 6. 2 different property managers in 1.5 years - neither was competent read more

Mueller Square - Workers with no masks on directly in front of our door not social distancing - Apartments Near Me - Austin, Texas

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I lived in Mueller Square for 3 years with my partner and dog. The complex was recently sold to new owners/management, and it's clearer than ever that management views its tenants not as human beings but as objects that cash can be extracted out of. They have raised rents by hundreds of dollars per month and took away a huge amount of the complex's free parking to make it paid parking. Meanwhile, management had no interest in repairing the laundry room that would flood with dirty water anytime someone did laundry, since technically the machines were still functional. Our neighbors wore rain boots to go do their laundry. There used to be a 24/hr emergency maintenance phone line and that's gone now too. You have to put in a maintenance request online and hope that someone gets back to you quickly during your emergency. Our experience living under Light Tower Management during COVID was particularly awful. Every week, sometimes multiple times a week, our water would be shut off for hours at a time. Need to go to the bathroom during the day now that you're working from home? Well, management will tell you to fill up your bathtub with water early in the morning so you can put the water in the toilet tank and use the bathroom. That sounds convenient, right? Light Tower also decided to transform Mueller Square into a construction zone during the height of COVID. There was two weeks straight of constant banging on the roof to the point where our two-story apartment's walls were shaking. The roof workers left the roof exposed in the middle of the job, resulting in smelly brown water leaking into our apartment. Other apartments had pretty extensive water damage. We also had workers enter our apartment without masks on, drop trash and nails and screws into our back patio where our dog walks around, and blast all kinds of music. In our time living in Mueller Square we also dealt with: - FLOODS: We had several small floods due to (old) management's incompetence in setting up a drainage system, leading to a major flood that left 2 inches of standing water all throughout our apartment, damaging many of our things. We ended up relocating to a different unit in the complex to avoid the difficulties of breaking our lease. Old management quickly moved new tenants into our old apartment without doing any checks for mold or real work to prevent future floods, leading to MORE flooding and the new tenants breaking their leases. Many other units have flooded repeatedly. **Ask Light Tower if they did mold checks and remediation before moving into a ground floor unit at Mueller Square.** - BUGS: Cockroach infestations, ants. The construction was so poor that there were holes around the sliding doors in our apartment that let bugs in. - INSPECTIONS: In our time living here there have been many instances of management (sometimes with less than 24 hours warning) letting us know that people need to get into our apartment for whatever reason (fire inspections, construction workers coming in, you name it). They will not give you any indication of when in the day these inspections will happen and sometimes they don't end up happening at all. So if you're like me and have a dog who does not enjoy strangers coming in, you'll have to bend over backwards to re-arrange your schedule for an inspection that may not even happen. Mueller Square seemed appealing to me at first because of the cost and the lack of breed restrictions. But living there was nightmare-ish at times and I hope that anyone reading this saves themselves the trouble and finds another place to live. read more

love the community! Jessica in the office is awesome! Close to everything. Just remember to lock your car yay

I lived here for 2 years. The apartments had a pest problem no matter how clean you keep your place and no matter how often pest control comes. Water shuts off for hours at a time + water is hot and cold during your shower. Management turned over like 4 separate times while I lived there. Neighbors have loud parties and shoot fireworks randomly. Several cars got broken into. Deposit was hard to get back. Parking is HARD to come by after 6 pm. Good things: repairs were done pretty quickly, quiet complex (other than houses next door), relatively safe area. Overall- it's a decent price, or was when I lived there. But looking back, I would never lease there again. read more

I started living at the Mueller Square Apartments in mid July. Compared to my previous experiences in dealing with apartment management, this complex is outstanding. I have always felt well taken care of and like a priority. Since I have moved in they have made an effort to enhance the aesthetics of the property as well as taken the appropriate measures to improve the security (this neighborhood is still a bit iffy). So far I have enjoyed living here immensely and recommend this complex for those looking for something a little unique, well taken care of, and attentive staff. read more

I would avoid moving in here. They raised the rent to 1600 for a 2bedroom lol in the ghetto and this place is old. Then management will let us know an hour before that they are coming into our apartment for whatever reason. Today it's to change the locks read more

I lived at this apartment for one year and was pretty happy about leaving. I lived in an apartment, not the duplexes. I wouldn't pay over $850 per month. Pro- -The apartment is a good size and no carpet. - They allow dogs and don't seem to mind any breed. - They have security cameras inside the complex. -Locked doors to the complex. - I had a washer/dryer all in one, in the spot where the dishwasher went. That was by far the best thing since sliced bread. - They have washer dryer laundry room on the property and the washeteria* next door. -The gas station next door is fully stocked and very nice people. - HEB is awesome and close. - There is a city property across the street that I would let my dogs run around in. -Dog wash on the complex so you don't have to deal with all the dog hair inside. - The maintenance man is pretty awesome about helping to try to fix a situation and pretty timely. -My packages were never stolen. Con- - The building is old and the water fee/waste water fee/ pest fee/trash fee/trash admin fee/gas fee/ gas admin fee/ sewer fee ARE VERY VERY HIGH and watch your bill for mistakes! Utilities can range from $100-$300 for a single person, one bedroom. -Google fiber still isn't there because they haven't added it to all the apartments. I talked directly with google and they said they are ready to start but the apartment complex has to finish paying for all the apartments in order for them to allow services at the complex. Check out the location map and you'll see its avail to everyone else surrounding the complex. -You cant get Grande internet their either. -Pest fee is normal at apartments but i've never had such an issue with the bugs AFTER they come and spray the outside of the complex. The cockroaches come inside the windows and the outlets. - The windows are very old and single pane. I cant count how many times I had water coming through the sliding door and the windows from rain and condensation in the winter. It was probably the worst windows I have had and I lived in a house from the 1800's. - The neighbors below had a yard and three dogs. They had the worst case of diarrhea all the time! The other other neighbor below had a dog that would jump six feet in the air to try and bite me on my patio. The other neighbor let their dog use the restroom on a 2nd story patio daily. -My shower was original and they painted the tile with the spray paint. It fell apart in one week of living there and by the time I moved out, it was a disaster. In order for it to be fixed I would have to leave my apartment for 2-4 days because of the smell. -Those movies where you have to spin in the shower to not burn your self, wait five seconds and hop back in the shower... yeah thats how it was daily there. It seemed like it would burn you if anyone in the complex flushed the toilet then freeze you out for a while. -That being said, the water was shut off pretty much weekly for repairs. - Every summer cars are broken into by kids. You have to lock your car. -They need to replace the fence between the parking and gas station because of all the random people like to walk through the cars to get there instead of using the sidewalk. - Not all the mail boxes close and so people's mail blows around the complex. My mail was opened once because I didn't have my apartment number showing (even though it said my name). -All of my neighbors smoked, which is not my cup of tea since Im a non smoker that likes to open the window for fresh air. -There is a $75 fee every time you do something wrong. I didn't get the fees, but I got the emails about every rule that accrued a fee. read more

I absolutely love this complex. It is small, quint, and well renovated. The complex is older but the renovations that were done are cozy and really nice. Jessica, the property manager, is so sweet and incredibly helpful. If anything comes up that requires her attention, she is on it immediately and communicates regularly if the issue is taking longer than what most would consider to be convenient. I am so in love with my apartment and the value of the monthly rent is amazing. If you are looking at the Mueller area, don't overlook this cute complex. read more

Just being honest this is one of the worst apartment complexes I've ever lived in. First of all there's no proper leasing office.... If you have a problem you won't hear back from the "property manager." I couldn't even get the keys on the first day of my lease because nobody would pick up a phone. Almost had to reschedule the movers. The worst part is there's no real place to dispose of your garbage. They add $15 to your rent for "garbage pickup" which is just the ability to leave bags of trash in front of your door and supposedly someone is supposed to come pick it up. That being said, my neighbor has had the same trash bag in front of his house for 6 days (and counting)... I walk around the entire complex to dump my trash in a dumpster that they have for construction (I don't want trash in front of my door especially with the RACOON problem) but it's so full you can see the trash coming up over the top. On top of that the "washer/drier" is all built into one tiny machine and the drier part of it barely works. I have to go to the laundromat because of this. My neighbor had to move out and break his lease because he had plumbing issues that couldn't be fixed. The apartment complex has been open for only a few months and we've already had LOADS of police here for 2 separate instances. They claim to be "pet friendly" but there is nothing but gravel and rocks and no real place to let a dog do their business. There's constantly construction going on and I've already had to get a new tire because every time you walk around the complex you can find at LEAST 2-3 screws or nails in the parking lot. Even though the buildings themselves aren't much to look at the apartments are pretty cute and the construction guys did a great job with the interior. I love that there's no carpet. As far as Austin goes the rent is super reasonable but you definitely pay for that in the long run. Of the neighbors I've met, the only real positive thing I've heard about living here is about the cost. I cannot wait for my lease here to be up. Would not recommend. read more

My partner and I have lived here for 2 years and we are thrilled to call it home. It is cozy, quiet, safe, clean, and well-managed. There have been some periods where it's been a little sketchy in the latter department but new owners and a new manager have made a huge difference. They have been incredibly helpful and accessible. One fun fact: this place used to be right next to the airport (Mueller) and so they built it with notably quiet walls. In all our two years I don't think we've EVER heard our neighbors through the walls. The community is diverse, we haven't had any concerns with safety or problems with neighbors, and it's really convenient to lots of different parts of town. When I moved here I felt like we were way out, but to be honest Mueller is a couple of minutes away in one direction, the Manor Road area a few minutes in another, Hyde Park is just on the other side of the freeway, campus is a 15 minute bus ride, downtown is not even 20 minutes, and you are right next to 183 and Springdale so there are ways to get across town without braving 35. It's great. The laundry room usually has one machine down at any given time, but to be honest in the 2 years I've lived here I don't think I've ever seen them all full. They have had challenges with plumbing, but they have made huge improvements and they give plenty of notice for shutoffs and always get them done when folks are at work for the most part. There's a cute little pool and a new dog park area--they've gone out of their way to make folks comfortable. We just signed a new lease for our third year here, and if the price stays right we'll be here even longer. Hope to have you as our neighbor! read more

I love Mueller Square Apartments! They are modern and beautiful. The staff is always ready to help when I need something. Maintenance is fast to respond and pleasant every time I call them. read more

!PROPERTY HAS CHANGED THE NAME TO MUELLER SQUARE! Pro's: -Location is great. You can walk to the HEB and the Mueller market place, Alamo Drafthouse is open down the road now, the Mueller town Lake is beautiful. The location is definitely a selling point! -The rent prices when we leased were very reasonable -Pool is open all the time -The townhouse style apartment is a great floor plan -Fenced in backyard areas! Some are bigger than others, any they are mostly concrete, but great patios nonetheless with small grassy/dirt areas for your pets! -Parking is never an issue, for us. I have never had to park far away from my apartment. -There are convenient bus pickups -Google fiber isn't ready yet, but will eventually be there. They have the little boxes installed, but unfortunately isn't full ready to go yet... -I don't hear my neighbors. The building seem to be insulated well. -The convenience store located on the corner of the community is convenient -The landscaping, when it's maintained is nice -The neighbors are always friendly -Pet friendly. I have a golden/pyrenese and he's 100lbs. Not sure if the new management company still allows large dogs, but they all know my dog have't mentioned anything about him! -No pet rent -No Carpet. The wood plank flooring is nice. -Updated Appliances, but no microwave included, just a heads up! -The current manager, Lauren, has been helpful. I was in somewhat of an emergency situation while I was flying out of state, and she went the extra mile for me. -Security camera have been installed -Window nooks! Con's: -The buildings are old and the water/sewer/gas prices you pay to the complex are HIGH -Hot water is an issue here. Some of my neighbors have scorching water, and we personally sometimes have just warm water. The new management company has been working on this, and they are trying, but the old boiler system is just not cutting it, and I think they still have some work to do on that. -We are on our 5th property manager since we moved here a little under a year ago. The last two have been very nice and helpful, and seem the most competent. -No washer/dryer in the units -Laundry facility only has 4-5 washers and dryers -The kids from the neighboring houses always use the pool and are kind of loud and obnoxious. Sometimes it's annoying when you want to hang out at the pool, but kids that don't even live there are running around splashing and generally being obnoxious. There is a public pool a mile away. I think all residents would be appreciated if there was a pass code lock to the pool like there is to the laundry room. -We have had major plumbing issues, this is due to the age of the buildings. -Maintenance has been an issue. Only because they can't seem to keep people around. We had two really awesome guys, who got the property all caught up on back work orders, but they have left unfortunately. They hired a new guy, and he has taken care of work orders in a timely manner. Haven't seen him around lately, so hopefully he is still around! -Billing has been an issue with the management take over. There is a utility bill on our ledger that we never got a physical bill for... we received the one prior, and the one previous, but never for this mysterious one. This is the 3rd or 4th property manager, I have had to bring this issue too, and it's still not resolved, and I still haven't been given the bill. I have neighbors who have told me they are dealing with similar issues. Unfortunately the new managers keep having to clean up messes for previous managers who weren't doing a very good job. I feel bad for the last two in there who had to try and clean up the mess left for them. Overall, I would certainly recommend living here. It's an affordable option in an up and coming neighborhood. I know it seems like there are a lot of cons, but it's all things that I believe the management to be working on. I would give an extra star if it weren't for the hot water and plumbing issues. The buildings are old, and this is going to happen if you decide to live in an older complex that has character, like this place. I have enjoyed my year here, and hope to see it continue to get better. read more

I stumbled across this property through a referral. I had a friend who used to visit there, and once i needed something further South she recommended the apartments in the Mueller Area this was her recommendation. I love the area, HEB/ Mueller has so much to offer with the movies, museum, park and pool. Has everything i need and super close to downtown. You can tell they are really fixing up the area with the new houses and apartments but this community makes you feel right at home. Not too expensive with the area and location, they have been fixing up the property and it looks really good. I really like the dog bath station, the that there are no weight limits here. read more

Good value for location with some nice features: our unit came with a full-sized new gas stove (super hard to find in apartments), dishwasher, w/d combo, large bedrooms, and a decent amount of storage space. The complex is small and pretty quiet, with a dog walk area, pool etc. They have recently made improvements to security which don't allow non-residents to wander in. Utilities were very reasonable for summer, this will be our first "winter" (in Austin, what's that?) so we'll see. Plenty of parking, and less than 1 mile to HEB,Starbucks, shopping. Property manager has been responsive and honest. Only complaints are hot water not hot enough and no real outlet in bathroom (there is one of those light bulb sockets with a plug on the side but it's flimsy). Would recommend to anyone looking for a place that is affordable and quite nice but showing a little bit of age. read more