I had to have a tooth removed in January and didn't think I was going to be an implant candidate…read moredue to too much bone loss. Between the oral surgeon and Dr Murayama they were able to place bone graft and provide me with an implant! I had such a great experience yesterday and I have no pain today. Thank you so much to Dr Murayama and Arely for their outstanding care. I have been going here for over 13 years and I have not experienced what others are saying here so not sure why they have a bad experience. I would definitely recommend this office if you want honest diagnosis (whether you want to hear it or not). The office staff is welcoming and everyone here is so nice. Thank you Quarry Creek!

The last time I reviewed Quarry Creek Dental, I was critical. But new information has moved me to…read morepissed off. At that time I was upset about the new dentist who was so focused on drilling as a prelude to a filling that he destroyed the tooth. That is the first and only loss I've ever had. I had 32 teeth. Now I have 31. But this latest screw up revealed that I need a replacement crown that QC dental did in 2023. Insurance won't pay for it because they're supposed to last 8 years. I imagine current patients can expect the same level of care. Yes, pissed off!

Well, last night I had an after-hours dental emergency when a bridge made by another dental office…read morecame loose. I contacted Dr. Wernick's office close to midnight and left a detailed message explaining the situation. About seven hours later, I received a text asking if I could come in at 8:30 AM for the repair. I went in and was out in less than 20 minutes with my smile fully restored. It's that kind of dedication to patients, combined with genuine skill, that will hopefully keep this office as my dentist of choice for many years to come. The staff are all friendly and professional, and Dr. Wernick himself is just a genuinely good person. Thank you, Doc, for rearranging your schedule and taking care of my situation so quickly. It's appreciated more than I can say.

Very disappointing. They refuse to check my insurance in advance to give me a treatment plan…read moreclearly stating what my cost will be out of pocket. I continue to get bills after the fact because they're too busy to look it up in advance, like most dental offices do. They are also understaffed. I've given them opportunities to improve, but I'm never going there again! The cleanings at this location are very basic compared to more up-to-date techniques. The dentist wanted to pull a tooth, so I got a second opinion and they were able to save it.

Just had my teeth cleaned and as usual Ivana, my hygienist, is the best…read moreas she recalls exactly what stubborn tooth needs more work. She is always empathetic about my neck issues making sure I am comfortable. It is reassuring every time she asks "Are you OK" during a cleaning. She reflects the overall genuine concern Dr. Herman and his staff have shown to me, and friends I have referred report the same. This kind of calming support and friendly, attentive environment reduces the trauma of dental needs and deserves a higher than 5 star rating If I could give one!

The good is they have great cleaning hygienists. Dr. Herman is a good dentist. The bad, is they are…read more"money hungry". Almost desperate. I had a stolen wallet which I told them about before going in the back. I assured them I would pay as soon as my new cards came in. The VERY next morning they called and asked if my card came in! No! But I put my bill on another card that I had. I was shocked and a bit angry. Patient for over thirty years and never owed a dime. Shame on them

I had a really great experience at this dental office. I tend to get pretty anxious about dental…read morevisits, but the entire team was incredibly kind and understanding from the moment I walked in. They took the time to explain everything clearly and made sure I felt comfortable throughout the whole process. What really stood out to me was how much they cared about putting me at ease they were patient, reassuring, and never made me feel rushed or judged. Laura at the front desk was amazing and really helped guide me through the process of getting my cavities filled, which made everything feel so much more manageable. If you're someone who gets nervous about going to the dentist, I highly recommend this office. They truly go above and beyond to make you feel safe and comfortable.

Unfortunately I'm leaving this review due to a billing problem, this has been going on for months…read more During my appointment back in February I was told I needed to pay an additional $400 until my secondary insurance paid their portion. My secondary has paid them months ago and the billing department for this office won't release my refund. Ive been trying to ask for it and all I get is a rude employee or a voicemail that tells me to text for a quicker response but I recently sent a text asking for a follow up and it's been over a week with no reply. I'm very disappointed and running out of patience with them. It's been such a Headache and time consuming trying to get my refund.

They did not provide a clear treatment plan and when I requested it in an email, I simply received…read morea phone call from the receptionist. We were charged up front for services and when Dr Duenas finally noticed 11 teeth that needed to be removed first he went ahead and made the impressions anyway. I have requested a refund for $830 and they have been gaslighting me for two weeks. There is poor communication, sloppy assessments of the work that they are quoting and requesting payment for. They have verbally changed the course of the treatment three times but only verbally never in writing as I finally requested. I just don't recommend them. There's too many other good dentist in town.

This review is more so to provide feedback to upper management and hopefully improve on preventing…read moreminor mistakes that could be avoided. We had a situation today where my fiancés appointment would not be covered by his insurance by a couple days but was scheduled and not informed. I suggest if there is a blast of confirmation texts being sent out/ courtesy calls a week prior, multiple parties should double check to see if a patient is due. The treatment coordinator was professional and offered to accommodate a late appointment since he had taken off work today. the office was not able to do courtesy X-rays or an exam. I would appreciate whoever is overlooking this office would give me a call and re assure me this mistake won't happen again, since I believe we are not the only ones that has gone through this.

This place and the people were so incredibly nice and understanding. I called for an emergency and…read moreafter speaking with the front desk receptionist she heard my sadness and found time to fit me in even though they had no open appointments. Once there the receptionist who personally spoke with me on the phone took the time to check me in and made me feel comfortable. I have extreme anxiety and cart a lot of shame and embarrassment for my teeth. Once I was taken back each employee I interacted with were kind and did not make me feel bad for how I felt or why I was there. They explained everything and were very gentle. Once I met the dentist he took the time he did not have to explain a plan to me and sent me to home with a plan and some antibiotics. Like I said after years of shame and embarrassment due to previous dentist I had visited i was able to leave with hope and a little less fear of future dental appointments in the future. The office with clean, easy to get to, plenty of parking and very caring people.

From the owner: TrueCare has a rich history of supporting the North region of San Diego while also growing to serve…read moreRiverside County. Incorporated in 1973 as North County Health Services (NCHS) and rebranded TrueCare in 2020, we are a 501(c)(3) nonprofit healthcare corporation that started as a mobile clinic organized by a team of health professionals who saw a need for accessible health care in North County San Diego. At the time, the area was rural, with few health care providers and many residents who lacked transportation. These health providers took the initiative to address the needs of their community, and that mission is still carried out to this day.

Great care and patience with my little one! They explained everything every step of the way in…read morewords she could understand. They made her and I part of the process.

As a father, I feel the need to share our experience. My wife took our 5-year-old in for a routine…read morevisit, and within minutes, the dentist recommended multiple serious procedures, including two root canals and several fillings. That immediately didn't sit right. When my wife asked simple, reasonable questions, she felt dismissed and was even asked if she needed a translator, despite speaking English the entire time. That came across as disrespectful and made it clear her concerns weren't being taken seriously. We got a second opinion, and another dentist told us that level of treatment is highly unusual for a child this age. That was a huge red flag. Some staff were kind, but the long wait and overall experience were disappointing. Parents -- trust your instincts, ask questions, and don't hesitate to get a second opinion when something feels off.

Life Changing Experience! I really don't have enough words to explain thankful I am for Dr. Tori…read moreMcRae. I am 77 years old and have had major dental problems since childhood from growing up in Mexico. From a young age, ALL my teeth became heavily stained and significantly unaligned. I have seen many dentist in my life with hopes of some improvement. As I have aged, my concern has also included the declining health of my teeth. I was experiencing great discomfort and had fear I would be loosing my teeth. Then I met Dr. Tori McRae. She confirmed what I always knew, my teeth were in very poor condition, not only their appearance but their health. It was clear my teeth were deteriorating. Rather than turn me away, Dr. McRae immediately accepted the challenge and created Several treatment options for me to consider, explaining each one in great detail. Ultimately, i entrusted Dr. McRae. Over multiple appointments, Dr. McRae worked on my teeth repairing the damage and improving their look. I was nervous and unsure of what results to expect. The results are literally a life changing. She not only repaired the damage, she made my teeth beautiful! The experience has been surreal and exceeding all expectations. Dr. McRae and her staff have been amazing, I really can't express how grateful I am to them !! I still can't believe my before and after, and truthfully , the photos don't do the results justice.

I've been going to this dentist since 2019! I had a break because my other job didn't take their…read moreinsurance. I'm so glad I get to go back. The front/admin staff is so friendly and I really like any staff I've encountered. I've had one dental hygienist for a while but after she left, although I was a little worried, and we built a rapport the new one was good too. Every dentist (Curt, Tori and Matt) and I've had is so nice and personable. They call to check in on you (not the admin staff) if you've had work done-- including "just" cavities. This drive is worth it for me because I love the leadership that Curt McRae has put into his office. I've referred my parents and they are so good to them! Highly recommend this place.