I no longer go here, but since I've had to have work this guy performed redone by another dentist, I feel I need to speak my piece about how unhappy I was with this place.
I should have been clued in on first-impressions. I don't know if they still have the same ugly, old furniture that looks like someone dumpster-dived for it in the waiting room, but I always got grossed-out sitting on those chairs. They were even in the old location. They seemed to like to spend lots of money on toys in the shop, but the waiting room was kinda nasty. I don't like sitting on stained fabric anywhere. Yuck.
I am an anxious person when it comes to dentist visits and I prefer to have the same hygienist work on me because I like to establish a comfortable relationship with them to lessen any stress. I'd been stabbed by careless, clumsy individuals in the past, and it's always a fear of mine. As such, leave it to this place to let my fears become reality. My last visit here, my usual hygienist was out, and they gave me a substitute who was the stuff of nightmares. She stabbed my gums after slipping with the tool and didn't even apologize! Then, she also put the most disgusting flavor of polish in my mouth without making sure I would like it or not. I had to ask for a different one because I wanted to yammy. And, to defeat the purpose of having something to watch there, she chose the movie, which was something stupid, and she was more interested in watching it than looking in my mouth! After my cleaning, I was clearly upset with the experience, yet NO ONE ever apologized or even called me to check if I was okay. I'd can't even think it was them being unaware, because prior to this, they used to actually call to remind me to get my check-up when I forgot, and they haven't. I'm pretty sure they knew I was upset and chose to hope I wouldn't come back as opposed to making it better. It's places like this that inspire fear of dentists because they're friendly until you question them--Then, their attitude changes and you are left just hoping it doesn't get worse.
I kick myself that I went here for several years because I hated dealing with dentists and finding new ones. In hind-site, I would have found a better one or at least one who didn't require my fillings to be redone TWICE because he did a crap job both times. Especially after he convinced me to get rid of my silver-mercury fillings that never needed to be redone in two years! The first time, he told me I ground my teeth to crack one, but in hind-sight, shouldn't a good dentist be able to check if I'm a grinder to try to prevent that? He obviously never did, and when the filling inevitably cracked (from it not fitting my bite properly), he then made it sound like it was entirely my fault and charged me to replace it. The replacement was even messed-up and had an air bubble in it that caused things like strawberry seeds to get stuck in it all-the-time. Since I'm not a sucker for punishment, I did not take it back there to get fixed.
Overall, I'm disappointed in a dentist who can't look at my teeth and notice if I'm a grinder or not, and then make sure that when he does a filling, it fits right the FIRST time. (The place I started going to now looked at my teeth and could tell right off that I had wear.) I also don't like being talked down when I have questions for my dentist because he's very uninformative other than the obvious health care. He won't tell you anything you don't already know. He NEVER explains the science behind why things might be important, probably because if you do everything wrong without being aware, you'll be seeing him again soon to spend even more money on your teeth. read more
