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    Mud Bay

    4.3 (24 reviews)
    Closed 10:00 am - 7:30 pm

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    Treats galore
    Jen K.

    Their mommas raised them right. Mud Bay is my favorite choice among the local boutique pet stores. Every location seems to be full of great merchandise and very friendly employees. This location in Nyberg Rivers opened on Saturday and it is a spacious location. On every visit I scoop up dog treats for the pups from the bins. You can mix and match ($3.50/pound) from more than a dozen options with different flavors, and grain-based and non-grain selections. Big treats, small treats, all different shapes and sizes and all of the ingredients easily identified. You have the option of using a plastic bag or buying one of their plastic storage bins. If you purchase a bin, when you bring it back for future purchases, you get a discount on the treats so it pays for itself after a few visits. As a company, they do a lot right. From partnering with local shelters (http://mudbay.com/charitable-giving) to having helpful 'how to' guides for dogs and cats on their website. The part that completely charmed me at this location was that because I was an early customer in Tualatin, I received a coupon AND a handwritten thank you note for shopping at Mud Bay. Hand written notes are a lost art, so I completely appreciated the personal touch AND the coupon, of course.

    Just remove these pallets from the ladies restroom out of public reach & it'll be a five-star experience shopping here.

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    Photo of Magz A.
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    7 months ago

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    3 years ago

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    Mud Bay M.

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    Photo of Julie D.
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    3 years ago

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    Mud Bay M.

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    Photo of Jen K.
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    10 years ago

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    4 years ago

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    Mud Bay M.

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    4 years ago

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    Lani B.

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    9 years ago

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    6 years ago

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    4 years ago

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    Lani B.

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    8 years ago

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    Lani B.

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    6 years ago

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    Lani B.

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    7 years ago

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    Lani B.

    Thanks for being a great customer!

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    Photo of Jen B.
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    9 years ago

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    8 years ago

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    Lani B.

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    Photo of Kevin D.
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    8 years ago

    Great place with some more premium product offerings (which I was looking for!). Very helpful employees that let me return.

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    Lani B.

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    8 years ago

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    Lani B.

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    6 years ago

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    Heidi H.

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    7 years ago

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    9 years ago

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    9 years ago

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    7 years ago

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    Heidi H.

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    Photo of D. T.
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    10 years ago

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    Review Highlights - Mud Bay

    My friend told me about mud bay and I can say that my shopping experience was better than I thought it would be.

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    PetSmart

    PetSmart

    (106 reviews)

    I could not get into the Wilsonville location and decided to try the Tualatin location. I WONT BE…read moreBACK. We had an early appt at 9 am and dropped our sweet girl off for bath, haircut, nail trim and paid extra for the holiday package. They said takes 3-4 hours for our 6 month old puppy. All good. So I don't hear anything by 12:15 so just head back to the store thinking when I get there she will be almost done when I arrive at 12:45. Nope. Fine - they are busy- totally understand. They say 15 more minutes as I watch them take our girl from the back and put her on platform for the minor trim work we asked for around her face and to clean up sanitary area. Oh and that nail trim. 30 minutes later I go back in and she is done ( they did not let me know as I just kept wandering the store) but the minor haircut looks like I did the " bang trim" myself at home. So crooked and messy. Definitely rushed even though I said do not rush. She looks silly. Also nails not done ( I realized at home when I got scratched) and sanitary not done. $100 + dollars for a bath, blowout and really poor hair cut. Never going back there. Wilsonville is so much better. That tech should be retrained. She is horrible.

    I've had incredible experiences at the Petsmart Hotel in Tualatin, Oregon! Kyle, the store manager,…read moreand Teresa, the hotel manager, along with Assistant Manager Carter, ensured top-notch service. The entire hotel staff shower my Shih Tzu boys, Benny, Kenny, and Baby Bao, with love, they organize fantastic parties and even capturing their joy for Instagram posts. I need to give a shout out to Joe, lead trainer, who is so approachable, very knowledgeable with training all breeds and importantly experienced training the pet parents! Truly grateful for the exceptional care and attention the team at Nyberg Woods in Tualatin provides! Highly Recommend

    Petco

    Petco

    (40 reviews)

    Everything. I found what I needed and the associate was friendly. The store was clean and well…read moreorganized.

    To start, Hunter was wonderful! Despite being clearly busy, he made sure to keep an eye out on the…read morefront and acknowledge us (by politely saying excuse me as they passed us by). They greeted us at the register and seemed to genuinely want to be helpful and attentive. My family and I asked for help picking out some Cherry Shrimp and Hunter happily walked us back to pick them out. The register got a line built up and Hunter politely excused themselves to check out the people waiting. We were more than happy to wait for our turn, as we understood the register mattered more. Unfortunately, all of our troubles came when Tara walked up suddenly to help us instead.... She immediately had an attitude with my curious [and respectful] toddler who was standing in front of the tank and interrogated us adults about the tank we had with "Is your tank established??" in a blunt snooty tone. Not wanting us to get off on the wrong foot, I tried to keep the tone cheerful and responded with a smile and a "Yes". Before I could even finish that one word, she interrupted with "How many days?" and waited in silence staring at me to answer. This began to feel less like a helpful interaction at a store and more like a bully relishing in a moment... I hesitantly answered "Three days..." SHE SNORTED AT ME and sneered "That's not established." She went on a spiel about tank cycling, bacteria loading, fish health, etc, etc. which would have been fine IF she was doing to teach and encourage.... instead she was enjoying making us feel stupid and herself superior. I was embarrassed, shocked, and totally caught off guard with her pompous attitude. I'm plenty used to dealing with annoying dog snobs online, but to have an animal snob be THIS bold and rude to a customer face to face, especially in front of our kids, was beyond my comprehension. I do not have a thin skin.... I run dogs in Agility and have been part of the purebred dog community for years where things can get a little cutthroat in certain corners. Needless to say, we left without any shrimp even with her huffy "I'll still get you the shrimp if you want..." She ruined what was a happy moment getting more supplies for our kid's birthday tank. Coming from an ex-animal snob, dog trainer, and ethical dog breeder: Caring about animals doesn't need to come at the cost of bullying people.

    Mud Bay - petstore - Updated May 2026

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