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    Mud Bay

    4.6 (49 reviews)
    Open 10:00 am - 7:30 pm

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    Aubrey
    Stefanni B.

    Megan is amazing and knows my dog, Aubrey, by name. She makes us feel so special and we love coming in to see her. She's highly knowledgeable, always happy to help, and you can tell she absolutely loves her job. If she were my employee, I would double her salary and keep her forever.

    When I first came to mud bay I loved the Staff and how kind and friendly they would be...the past couple of times the workers have been rude or offered no help at all, today I came in as a loyal customer and i wasn't greeted at all as usual..the stocker said hi to me and my dog. My dog chewed up her lid to her treat box and i asked for a new lid , I even said id pay for the lid...Amanda *the one at register who didn't say anything when I walked in rudely said she can't because they only get the exact amount of lids for containers I said I would pay for a lid and was even going to buy a whole new container and lid ...learn better customer service yall! but truly I wanted to get out of there I'll just buy her a treat jar instead and I'll start going to pet pros! They're always friendly and attentive.

    Some of their dog toys
    Karen D.

    Having just moved to the Greater Tacoma area from Hawai'i, I was delighted to discover Mud Bay's Puyallup store, where I met a friendly and helpful associate, Anita! As a 100% positive professional dog trainer specializing in behavior modification, I know quite well the importance of good nutrition and mental enrichment to making life-changing differences in dogs, and that's where these folks come in! I was pleased to find that the store has a holistic approach and that Mud Bay gives back to worthy local charities. I look forward to doing business with Mud Bay (and referring my clients to do the same) in the days ahead!

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    3 months ago

    Young ladies that work there are very, very sweet and I love going there and seeing what's new

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    2 years ago

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    Mud Bay M.

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    10 months ago

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    2 years ago

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    2 years ago

    This was the first Mud Bay I've been in. this store was the cleanest pet store I've been in and the people were friendly.

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    3 years ago

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    7 years ago

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    Heidi H.

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    9 years ago

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    4 years ago

    Unimpressed with their company policies. I'll take my business elsewhere and shop for my pups

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    Lani B.

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    10 years ago

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    Page 1 of 2

    Ask the Community - Mud Bay

    Review Highlights - Mud Bay

    They sell holistic shampoos or herbal stuff etc that might help your dog.

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    PetSmart

    PetSmart

    (65 reviews)

    Ok I hate to give bad reviews but I brought my mid length dachshund in for their so called…read morefurminator because he was shedding , and a FULL haircut. I told them what I wanted when I dropped him off- a full all over cut incl trim butt and paws, legs elbows and tummy like usual .. it was one of worst cuts ever and so uneven.. I literally cried , they didn't trim him evenly and barely took anything off , I paid 87.00 Dollars before I could see him and I went back in to tell them he needed more cut off his back of legs and stomach ears and even his tail was still dragging on the ground ..so she took him back quickly and she literally whacked all the feathers off his pretty tail and left his legs so uneven , it looks even worse now , I've had cuts before from my old groomer and it looked so much better , he came out silky and trimmed up real nice and very professionally done .. for $60.. not 87.00 without tip ! That is most expensive groom he has ever had , he wasn't even fully dry , I had to trim him myself when we got home to make him look even .. this is the second time they groomed my dog and it didn't look professional , as the last girl was new , she was supposed to be the senior groomer as that's who I asked for this time!! They don't know how to trim doxies properly I could have done a better job myself! I will Never come back here .. they are NOT professional groomers .. On top of that I didn't realized they didn't even trim his nails til I got home !!!! I don't like that they hold them up by his neck either as my other groomer put him in a small dog hammock while he literally falls asleep !! Don't go here to get a groom .. waste of money and the so called furminator is a joke !!

    They always do such an amazing job with my 2 year old Cattle Dog. He always smells so fresh &…read moreclean! I definitely trust them with my kiddo, hands down the best PetSmart !

    Mud Bay - petstore - Updated May 2026

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