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    MTZ DetailingNY

    5.0 (4 reviews)
    Open Open 24 hours

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    3 years ago

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    3 years ago

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    Moise M.

    Thank you appreciate your business

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    3 years ago

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    Just went today for an exterior car wash. Due to the extreme cold weather it was the only option…read more It's a fair price and they even have people soaping it before going through and people wiping it down afterwards. That's more than typical exterior wash, imo. I felt bad for the workers having to be outside in this frigid weather. I will definitely be back.

    I am extremely disappointed with the repeated poor service I have received through the Toyota…read moreAutocare Network at this car wash location. This was my third visit, and unfortunately the experience has been consistently unacceptable each time. Despite the services clearly advertised and included in the app, employees continuously refuse to provide towels for customers to properly finish drying their vehicles. In addition, they repeatedly refuse to clean the carpets, claiming that carpet cleaning is not covered, even though the app explicitly states otherwise. As a paying customer using a service promoted by Toyota, I expect the business to honor the services included in the program instead of making excuses or denying benefits that customers are entitled to receive. The lack of professionalism, poor customer service, and failure to provide the advertised services reflects very badly on both this location and the Tru Toyota Autocare Network. I would appreciate this issue being addressed immediately to ensure customers receive the services they are paying for and promised through the program.

    Jewel Auto Spa

    Jewel Auto Spa

    (14 reviews)

    I left a really good review last year about this car wash because the service is excellent. It's…read moredefinitely worth the wait because when your car leaves it looks like it was professionally detailed. I standby that review, however, I bought the Ruby membership a Few weeks ago and since, this car wash has been closed the two times I've been there when there when they are supposed to be open. It's not convenient, especially in the winter months when you want to get your car washed more frequently. The first time they were closed, I mentioned it to the owner, and he said it was because the machines broke down. At least leave a sign at the entrance that you're closed due to mechanical issues. I won't stop going to this car wash, but I will not pay for a membership that I can't use when I need to use it.

    Just left there after stopping in to get a car wash and they DAMAGED THE LEATHER IN TWO SPOTS on…read morethe front passenger side. Looks like they applied to much pressure on the vented front leather with vacuum, shop owner immediately denies that it could possibly happen. I have never used this car wash before; I usually use Bellmore Car wash and have NEVER had any issues. Be very careful, bad business to damage others property and not take accountability. I guess now I need to seek other options to get this addressed, who wants to deal with this just because you spontaneously tried a a new car wash? Horrible-he didn't even question his workers and ask if the damage was there before I complained while I was there. I LOVE my care, take such good care of it. There is no way I would not have seen this on my front passenger seat that I look at every day!!

    MTZ DetailingNY - carwash - Updated May 2026

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