I have had an opportunity to use HomePlus Caregivers, I inquired about the home care services to…read morehelp with my grandfather who needed support with in-home care. The type of care which was required was 24 hour live-in care. There was a significant amount of questions that I asked Nellie, the owner of Homeplus Caregivers, in regards to the type of individualized care that would be provided for my grandfather.
The first part of the process was to call and inquire about home care services offered through their home care service agency. Which is a small business family owned business and has been serving the Peninsula for over 27 years. This brought comfort and piece of mind to me because, I knew the care would be provided had a legitimate reputation. My family and I wanted to make sure the home care service agency, was the right fit for the care of my grandfather.
Next, step was that Nellie came over and did a free 2 hour consultation. During this time a full assessment was done by Nellie to see, the type of support my grandpa would require during his individualized home care. Also, looking at the safety within home to prevent falls, showers supported with rails, to help get in and out of shower. It was fundamentally important to my family and I that the Caregiver providing the care would be a match for my grandpa.
The caregivers at Homeplus Caregivers took the time to reach out to check-in with updates on care, a binder in which the caregiver wrote down the days events broken down, by providing; the days events, physical activity log, nutrition log, medication reminders, and what exercises were logged that were exercises that had been created by the physical therapist had as weekly exercises.
If there were any discrepancies in the care for my grandfather, or other changes to his care was able to connect the owner of the business Nellie, didn't matter what time. Than the changes and needs would be implemented. In regards to the communication with the Caregivers, documented in daily notes, and addressed the rotation in their schedules to provide care 24 hour live in care, for my grandfather.
The care provided by Homeplus Caregivers the owner Nellie, and Caregivers provided care which allowed the opportunity for my grandfather to stay at home. They provided the assistance with daily living tasks such as bathing, assistance with the bathroom, self-care support, medication reminders, transportation, social companionship and other home care services that were individualized for his care. With the in- home care services allowed him to spend the remaining of his life within the home my grandma and him owned. My grandpas care was provided by Homeplus Caregivers for 5 years from September 2016 to January 2021. My family and I our grateful that our grandfather had care provided with compassion, heart, and grateful that we had Homeplus Caregivers support from the beginning until the end of the journey.
Although, it can be challenging when life has changed the day to day life for our loved ones, grateful I still have HomePlus Caregivers to reach out, and if my family, myself, or close friends Nellie and her caregivers our going to care for loved ones with all the care, dedication, and genuinely our about " Home is where the heart is".
This is where my family, friends, and myself reach out to when we need care. As Homeplus Caregivers, Nellie and her amazing caregivers our able to provide care that is done with heart, compassion, and like no other in-home care services, each and every day!
