This is more a review of the support staff, and specifically Brenda Q. My wife needed to be…read moretransported back from an ER visit a couple of months ago. Without going into details, Medicare didn't pay for the transport. I got some runaround from the hospital about how the charges were coded, but eventually I thought I had things squared away, only to find out my assumption was incorrect. And the way I found that out was because of Brenda, who walked me through the byzantine nature of Medicare claims and hospital discharge procedures. She was pleasant and informative, and took the approach as a teacher, rather than talking down to me. She also gave me some advice about how to handle any future situations, which I really appreciated. THANKS BRENDA!

Some of those drivers constantly break traffic laws by double parking, parking in the roadway,…read moreobstructing traffic when they are slacking off. You can observe a bunch of idiots on the road from that business. Judging from lack of conscience on these lousy drivers' part, how can you possibly entrust the rogues to safely transport a person in urgent medical need to where you want them to take you. One of such drivers looks like in his 60s! Still going for adrenaline rush on the job when your body has literally dried up with hormones??? Your retirement would mean safer road for all the other drivers!

Absolutely marvelous! They picked me up , put me on a stretcher, took me directly to my…read moreappointment and left me on the bed where my appointments was. Since I was completely bedridden at that time, it was excellent. They waited until my appointment was over and took me back home, with the same attentions. Thank you guys for all your help during a very difficult time for me.

This transportation service is outstanding. We had an on-time arrival with two of the kindest, most…read moreskilled, thoughtful, and personable people you could ever ask for. If you need medical transport, do not hesitate to use this company. We could not be more satisfied.

We called Eden for urgent wheelchair transport on the same day within 2 hours of our flight from…read moreSan Diego to Oakland and they were an answer to prayer. Same day, courteous, responsive, prompt and professional. Thank you!

We have used Eden Medical ambulance many times since 2024 to take my wife to the hospital. The…read morestaff and ambulance drivers are very professional and caring. They are always on time and take extra care when it comes to patient transport via ambulance specially on bumpy freeways. Their prices are comparable or lower than services we have used in the past. I would highly recommend this company.

Parking your vans in locations outside of other neighbors residence in Castro valley is not…read moreacceptable. Being asked to by neighbors to not do that and ignoring it is not acceptable. Even having to involve the alameda county is ridiculous. When you have a business and business vehicles you can't park them in front of other ppl homes and also in areas where neighbors are using parking to drop off kids. Leaving your van for multiple weeks at a time taking up space is ridiculous. It's upsetting because a neighbor was nice enough to ask you to stop leaving company vehicles in front of someone else's and occupying share parking but you ignored it. It's too bad that a service to help ppl with mobility doesn't care about how they affect the neighbors. So ridiculous parked it for a week here after moving it there from parking two+ weeks at another in front neighbor's house and the owner doesn't even live at these locations. This here blocked where the neighbors put their trash cans. So they had to pack it together to not block their drive way. And that ended up being spilled trash. Park your vans at your business. Street parking away from your house is not your personal commercial van parking spots. Don't get your services done by someone that is selfish enough to ignore his neighbors. Very selfish individual.

I have been using them for over a year now and am very pleased with their service. The Office staff…read moreare friendly, efficient and helpful. The drivers are personable and drive safe. They have to come up multiple stairs on a hill to pick up and drop off my elderly dad in an electric wheelchair, and they always do a great job. My dad is homebound, so he looks forward to their service. I highly recommend them. Tell them Lisa sent you!

what a horrible staff and business they are so…read moreunnecessarily rude over the phone I personally help people to get jobs and am aware that the company might be looking for drivers, I've called several time simply trying to figure out how my people can apply since there isn't an application on they're website, but the people who answer the phones, hang up people's faces, act like the don't speak english, give you the run around instead of answering a simple question I've never been treated so, rudely by a so called business and I'll be writing reviews everywhere because absolutely nobody should be treated like this especially when we're in the business of helping people Also, the guy there by the name of "chris" shouldn't be working there with the level of rudeness he has towards people calling

Everytime I call the Indian lady answer she never helps she always put me on hold for a kris or…read moreCurtis or whatever to help that must be her boyfriend wonder if that's allowed up there maybe that's the problem she to focused on her boyfriend to worry about my handicap mom that is sad my mom need to get picked up on time and the insurance is paying that isn't ok I pray they don't keep being in relationships up there an focus on work

5 Stars - Outstanding First-Time Medical Transport Experience - Highly Recommend!…read more I'm a 77-year-old Bay Area resident who had never needed an ambulance or medical transport in my life--until a sudden, completely disabling flare-up of osteoarthritis and severe gout left me unable to move from my bed. The thought of arranging transport to the ER felt overwhelming and a little scary. We called Bay Area Medical Transport at 6:30 AM for a ride to UCSF Parnassus, and they arrived right on time. From the very first moment, the entire process was frictionless, professional, and reassuring. The team was knowledgeable, calm, and completely at ease handling the transfer. Their stairchair technology was truly amazing--it made what could have been a difficult and painful process feel safe and smooth. They were hyper-conscientious about my security, safety, and comfort every step of the way. After spending the entire day at UCSF for testing, I needed a ride home and didn't hesitate to call them again. Raymond was the one who picked me up, and he was an absolute 5-star professional--consummate, caring, and incredibly knowledgeable. He made the return trip just as comfortable and stress-free as the first. As a complete first-timer with medical transport, I couldn't have asked for better care. I would absolutely recommend Bay Area Medical Transport (and Raymond in particular) to anyone who needs reliable, compassionate service--whether it's your first time or you simply want the best in the Bay Area

I absolutely recommend Bay City! I needed a ride home from an early morning surgery. The booking…read moreprocess with Casey was seamless as was the communication with my post op nurse on the day of my surgery. Ramsey was a safe, responsible and very kind driver. He took such good care of me. Bay City Medical Transportation does an excellent job of caring for us during very vulnerable moments. Do not hesitate to book their services for you and your loved ones!

Great experience. Highly recommend. Will use Blue Sky again. Francisco picked up my mom on time to…read morearrive at her 99th birthday party. And was there on time to bring her home to her nursing home. Excellent service.

Ruben is the best! Got me inside and didn't leave until I'd made contact & confirmed appointment…read more Felt big- brotherish but in A good way. Thanks, Ruben.

Transportation was spot on even at 3:30 am on Friday . Showed up to bring me home . Reasonable…read morefriendly would recommend

Definitely my go to Wheelchair transportation company to get my dad to his dialysis appointments…read more They are super reliable, clean van, smooth ride, always on time (actually a little early even), and a friendly driver, what more can you ask for!