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Review Highlights - Mth Mortgage

But, I knew the day I walked into MTH (specifically Lauren Gabriel) that we had made the right decision.

Mentioned in 3 reviews

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Travis Credit Union - long wait today

Travis Credit Union

(53 reviews)

Travis is not my primary credit union. I stopped by today to make a withdrawal during my lunch…read morebreak. As usual (not my first time at this branch), the line is long with only two tellers *sigh*. The staff here are efficient, definitely not the most personable. They seems either bored or irritated every timeI stop by. If you don't have to go inside to handle your financial affairs, use the ATM or go to another location.

I am just here to share my most recent experience with Travis credit union and their terrible…read morepractices. If you're a person or family barely making it living paycheck to paycheck and don't have a hefty savings or investments account, They will absolutely not value you as a customer. Long story short, they unexpectedly closed all 6 of our accounts without warning. Funds all frozen and no way to get them back within a reasonable time. My husband had been on disability for a few weeks. So he had not been receiving his employers direct deposit into our joint account. But his personal account, which Edd gets direct deposit to, and my personal account, where I receive my employers direct deposit, (Zelle, Venmo & cashapp from my small business) have been active. There was a scheduled payment that we forgot about come out of our joint that over drafted our account. However there were funds in our personal and savings accounts that could have been transferred over to take care of that, but because our joint account had been inactive for longer then 45 days (no deposits or withdrawals or transactions), that was the reasoning why all accounts where closed. Not just the joint account in question. We thought we were being responsible by not using said account since my husband was not working. When I called and asked why I hadn't received a courtesy call, to warn us about closing all accounts, Jimmy R. Said "we don't do courtesy calls". This was extremely frustrating as we both had our direct deposits pending and rent due. The j Ku solution given was to return to the branch and open new accounts, but funds from old accounts would be sent by mail and take up to 10 business days. Pending direct deposits would bounce back, as accounts were no longer active. So opening new accounts would absolutely not solve our problem. Conveniently our car loan account was kept open so we could walk into any branch and pay off our loan at our convenience. I've been banking with Travis longer than 10 years. Never in my life have I felt so small. Given our financial hardship and not receive any sympathy. We weren't asking for anything but our funds same day so we can pay our rent and eat. We are still waiting for said check and Jimmy to give us an update. We w called back twice and both associates have let us know that there are notes from Jimmy and to just wait for his call. Stay away! You've been warned!

Blanca Lomeli - Travis Credit Union - I have been in the mortgage industry for over 9 years and in the finance industry for over 17 years.

Blanca Lomeli - Travis Credit Union

(1 review)

This was one of the worst professional experiences my family has ever had…read more We trusted this loan officer during a critical time with our mortgage, and the guidance we received was not just unhelpful--it was outright misleading. Based on their advice, we made decisions that resulted in missed payments, unnecessary late fees, and put our home dangerously close to pre-foreclosure. Because of the damage caused, we were also disqualified from refinancing, which only made the situation worse and left us with very limited options. These are not small mistakes--this is advice that had serious, real-world consequences for our financial stability. A loan officer should understand the weight of the guidance they give. In this case, that responsibility was clearly not met. Whether it was due to negligence, lack of knowledge, or poor communication, the outcome was the same: my family paid the price. I would strongly caution anyone considering working with this individual to think twice, verify everything independently, and not rely solely on their advice.

From the owner: I have been in the mortgage industry for over 9 years and in the finance industry for over 17…read moreyears. I have provided our local communities with knowledge and power to be able to make their dreams a reality. From new purchases to refinances, anything is possible when putting my customers' needs first. I understands the ins and outs of the mortgage industry as well as the needs of my borrowers. I’ve resided in Solano County most of my life and know the area and its unique features well. I am also bilingual and can provide excellent assistance to our Hispanic community. I am excited to expand my partnership with new faces. My schedule is flexible, available evenings and weekends, no matter the day or time. I am always a phone call or email away!

Mth Mortgage - mortgagebrokers - Updated May 2026

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