This place is a mess. I've lost count how many times scheduling errors have happened. I schedule an…read moreappointment and it's not on the books. I reschedule appointments and the person on the phone can't find it in the schedule, or doesn't change the appointment. The front desk is inconsistent and often incompetent (I think it's often the PT staff covering). No one seems to know what's going on. Their billing department is a mess. I pay my copay every single time I go and yet I get bills in the mail from collections. I complain to the front desk, they say they'll take care of it, they don't. It's a nuisance and frustrating. The good news: Tyler is a great acupuncturist and he's the only reason I go and keep coming back. But I am on the fence about whether I want the hassle of this place just to get treatment.

This place is terrible. Horrible customer service. Rude and not worth your time. Therapeutic…read moreassociates does a much better job and is right around the corner. It's the smarter choice.

I injured my shoulder, at work. The pain level was so great, I knew it would involve surgery. My…read moredoctor said, I'm gonna send you to my A-team at SportsCare Clackamas first, and see what they can do. I am very happy he did that. The therapists who treated me correctly diagnosed my injury and what it would take to get me back to health. It was obvious to me from appointment number one, these folks know how to help their patients recover. Gaelen was my go-to guy for almost all my visits, and he was absolutely awesome. I also saw Ethan and Jake a couple of times, and in those guys hands it was the same thing. Knowledgeable, professional, friendly, concerned and focused on their patient's recovery. I highly recommend SportsCare at Clackamas. You'll be in good hands.

I've been here for two separate issues to see Ethan, and I've brought my daughter to see him as…read morewell. The whole staff is kind and compassionate and easy to work with. It is easy to get appointments that work for you, even with relatively short notice. I would highly recommend this office, they are wonderful people and very effective.

Emily is an awesome physical therapist. She was not my first but she will be the last one I will…read moreneed while living in Portland. Worth the trip to Clackamas amazing and life changing physician!

THE RESOLVE: I'm…read morereally on the fence about the two stars... I'm going to leave it because, in the end, what I wanted is what I got. I wanted a zero balance on my bills as promised by the staff at the Clackamas location, but the lack of any, ANY, accountability just really puts me at that 1 star door again. I love the 2 other reviews from "yelpers" with 1 review prior to here and with no information on why they got 5 star service. Those reviews are why people don't trust yelp. Sad. Emily was quick to apologize, was calm, collected and pleasant-voiced and diligent about how she was new and the location was still improving, which I understand, I do. However, I never heard her say that what they told me was incorrect or explain exactly what happened and why it looked as if nothing had been done with my claim. I didn't disconnect understanding anything I expected too. What about other work injury clients and claims? Would they change paperwork on first visits, did I misunderstand? In the end, a. It doesn't really matter b. it's not my business to know if they change anything, really and c. that's why real reviews matter and that's all I can do. Another supervisor was involved with the billing manager and I guess that's something, but I'm really wondering about the next person behind me or if it was someone's grandpa who was being bamboozled. So. I wait the couple days to get the new billing. The worse was yet to come because reading the letter sent with the updated billing was disappointing. It stated that "solely based on your dissatisfaction" they would dismiss the bill. That was it. I was just a little shocked. I get it. They don't want to take the blame, but it was surprising to again, not read anyone taking any accountability for what was said and done. I mean, is that too much to ask? Really? In the grand scheme of things... For that letter to have included a "I apologize I wasn't able to communicate better with you." " I'm sorry I wasn't able to contact you in a way to have better suited your needs as our patient." Really? THAT'S customer service. I'm picky. I know. Oh well. Tha's why my reviews are hardcore about customer service and taco shell crispy'ness. I love both. I grew up with both. One a family business. One me lucky enough to be geographically located next to real tacos, all the time. I digress. I'm sorry to report Clackamas TA, I'm not able to up my most recent updated review. I'm sorry to be the one to throw the 2 star, but it's where I'm at with the overall service I've received over two years here with my one visit experience and Katherine in your billing office should be ashamed of how she spoke to me regarding my injury.

I went to NL Clackamas after injuring my back. I had very painful sciatica and limited movement…read more Jay and his team provided excellent treatment and created a recovery plan with specific at-home exercises I could do. They stuck with me over the course of a long recovery, always looking for ways to help me strengthen and heal. I'm much stronger and more flexible now, and almost pain-free. I have a toolkit I can use to finish the 'last mile' and have a full recovery. I highly recommend these professionals to anyone who needs to rebound from injury. DaveU

WOW!...Northlake Physical Therapy in Clackamas OR is fantastic. I had a tough knee surgery and…read moreCameron provided excellent care. Jason (the other physical therapist) and the rest of the staff were awesome, too. I immediately felt the warm energy when I arrived for my first visit. Everyone is compassionate and professional. I felt cared for instead of feeling like "just a chart". Cameron's approach is very professional, and he is extremely knowledgeable. He customized my treatment and really listened to make sure the treatment plan addressed all my needs. I had some post-surgery complications and Cameron helped me through them like the pro he is. He has a confident presence and still maintains compassion. I drive from Gresham OR because I won't trust anyone else with my physical therapy needs. I highly recommend Cameron and Jason. I will be returning this year for therapy after I have my other knee surgery. I know I will have another great outcome. Thank you to everyone at the clinic for helping me get my life back and walk better. I am forever grateful. YOU ALL ROCK!

You guys are simply my heros. My success with my Shoulder replacement has been driven by Claire…read moreand the team at Milwaukee. I see how each person treats every client not just me. It is very cool to see how each person is treated with support, direction and truly caring interactions. It is such a joy to go to PT - I am sad I am done for now. I will be back with my next two adventures in joint replacement and my husband is coming in for his hip! Love you guys!

I'm disappointed. PT started ok for session one. But in subsequent sessions I noticed that my PT…read moreguy was providing service to me and another patient. I found this odd but sort of just went with it. At each appointment, my PT guy said he would send follow-up emails with specific instructions. These never came. And I found it confusing/challenging to support myself outside of the appointments. I know he had the email because he did in fact send an email after the first appointment. But still, this double patient thing was very strange. Time goes on, my most recent appointment was suddenly cancelled and I was asked to reschedule. In all honesty, I already felt like this was going nowhere and that I was low priority. I would be sitting there in PT and he would be going back and forth between me and another patient. It felt like he was pretending to know exactly what he was doing, but the actual advice just felt like a repeat from someone else's session. I almost was ok with it. I thought, well maybe this can just be a weekly reminder to just work on things. But then I got the bill. I was paying $25 copay (and I have great insurance through Kaiser), but then they charged me an extra $200 for 4 sessions). So basically $300 for 4 sessions, and I'm well insured. The total bill to insurance was $1,449 for 4 sessions. Wow! Like, what??? Now, I don't know comparisons, but given the so-so approach to PT, I'm really disappointed and frankly feel ripped off. So I decided to give them a call and ask about the charges that I was unaware would occur. I called 5 times before reaching a human. Ok, I get it. That happens. That human told me to call the billing number 866-577-7342. It's 2:05 PST and they close at 5:00 p.m. EST. So I'll call back, but I assume this just goes to the dead-end of casual rip-offs. Benchmark, thanks for nothing.

Fyzical has been a wonderful find for my husband and me. We have both had issues requiring PT plus…read moremy husband has had balance issues. This clinic is extremely responsive to our physical needs and everyone in the office is very pleasant to work with. We are glad that one of our doctors referred us to this caring place.

I can't say enough good things about Fyzical and the people that make it a great PT practice. I've…read morebeen a patient for about a year and half. They are receptive, communicative, caring and treat the whole body. It was important for me to work with a pelvic floor specialist and they have a couple. The rooms are spacious, well appointed, private, and the tables are high quality.

Emily Aoki is an incredible physical therapist. I came in with a mysterious sharp pain in my left…read moreknee and through graston and a series of exercises she fixed my knee within a couple weeks! She currently is helping me through some hip issues and I am seeing fast results! The whole staff is so welcoming and I love that they are currently showing the summer Olympics on a giant screen in the office.

Jenni has been a lifesaver for me multiple times with different injuries. The worst being a broken…read morecalcaneus...she is patient, kind, compassionate, and just a genuine person! I always joke that she is my physical AND mental therapist. I hope to not have to go back but I know if I do it will be a wonderful experience!

After having great results from Dr. Miranda in the past (see previous reviews), I have just…read morecompleted my recovery from a total knee replacement surgery. The excellent surgeon, Dr. Brett Dales, of Advantage Orthopedics, said after my one-month follow-up, that I was 2 weeks ahead of most patients at that point in recovery. I owe that to Dr. Miranda's care and guidance with the specific exercises and one-on-one sessions that were needed. He also advised me about things to get to make the swelling and pain manageable. This guy is simply amazing and such a great partner in the healing process.

I've been continuing to see Dr. Miranda as physical issues show up. Getting older sucks, and this…read moreguy is a magician as far as I'm concerned. He's one of those rare practitioners who looks at the big picture and any possibly related connections to a patient's problem, beyond what many MD's see when they are only focused on their particular specialty. Twice now, he has solved the problems that three specialist docs couldn't figure out. These solutions go beyond the help needed at that time, to wider recommendations for living a pain-free, more active life. He's personally very supportive of his patients as they work through their situations. Carlos is a certified Doctor of Physical Therapy and an Orthopedic Clinical Specialist, the top physiotherapy certifications.

Clinic is clean and has easy access to the freeway, Has rehab, phlebotomy, and everything you need…read morein one building. Staff is friendly

I just spent 35 minutes on hold with no answer or opportunity to leave my number for a call-back…read more I gave up after 35 minutes.