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Clackamas, OR

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North Lake Physical Therapy

5.0 (7 reviews)
Closed • 7:30 am - 12:30 pm
Updated 2 weeks ago

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ROC Washo, Tualatin - Dr. Jeffrey Samuel Cheesman

ROC Washo, Tualatin

3.0(65 reviews)
9.6 mi
Locally owned & operated
Certified professionals

Im a 66 yr old woman who broke her left wrist TWICE in 5 mos. The staff at ROC are friendly,…read moreprofessional, knowledgeable and I've never had a problem getting in. If you have a sports injury (like me!), go see them. 10/10 highly recommend

The surgery I had here in 2018 somehow fell apart, so I needed it done again. If I had any…read morealternatives, I would be crazy to go back to this clinic - but since I don't, I went to them again. I already knew before I even got started that I needed surgery, but I still had to go through FIVE appointments just to get the surgery scheduled. This stretched out for well over a month, with me being in pain the whole time. Every time I needed an appointment, I had to call them, talk my way past a useless robot, and then get put on hold for an obscenely long time. Then at the office, they kept me waiting 30-60 minutes past my scheduled appointment time every time. Maybe your office wouldn't be so hopelessly swamped if you didn't force people to go through a ridiculous number of unnecessary appointments. When I finally got the surgery scheduled, I had to go to a hospital very far away in Oregon City, even though there are plenty of closer options, and communication on the day before the surgery was not as clear as it should have been. On the day of the procedure, I was forced to wait outside in the cold and then walk a long distance around the outside of the hospital, while starving, all because of blatantly wrong signage on the hospital. After the surgery, they referred me to physical therapy, who refused to take my insurance even though it is a division of the same company, forcing me to enter another round of phone tag and ultimately figure PT out on my own. They gave me a brace with pads that fall off way too easily, and told me that I was required to wear it everywhere at all times. Well surprise surprise, some of the pads got lost. When I called them to ask for help replacing the pads, they were unable to help, leaving metal digging directly into my skin. I ultimately had to remake the pads myself using supplies from a crafts store. They also failed to provide me with the crutches I needed, and I had to supply my own. I needed multiple doctor's notes for my work and for the Employment Office. Are you sitting down? ROC charges you $30 every time you need a note. My insurance already paid them over $60,000, but why miss yet another opportunity to nickel-and-dime patients and kick us when we are down? I think this is disgusting and greedy (although it is not illegal). ROC subjected me to every hassle they possibly can. This experience was extremely stressful, and the whole process could have been completed in just the time it took for the surgery to be scheduled.

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ROC Washo, Tualatin
ROC Washo, Tualatin - Don't forget to wear stripes!

Don't forget to wear stripes!

ROC Washo, Tualatin - Very kind & professional from office staff. Beautiful dim lights sets the mood and Not much waiting.

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Very kind & professional from office staff. Beautiful dim lights sets the mood and Not much waiting.

Sports Medicine Oregon - Wilsonville Office

Sports Medicine Oregon

2.5(2 reviews)
12.6 mi

I called one afternoon and made an appointment to see a specialist. To my surprise they had an…read moreappointment the very next morning. I scheduled it for 9:15. Then I spent the rest of my day trying to rearrange my work schedule. Turns out after 5:00, I realized it would be impossible. The next morning I left a message that I couldn't make it. Today I received a bill for 50.00. No one called me back. No one tried to reschedule me. I had a surgery at this location in the past, plus I used the physical therapy there. The doctor I used retired. Maybe they are going downhill.

Sports Medicine Oregon is a specialty Sports clinic that deals with orthopedic issues with an…read moreemphasis on knee injuries as well as other joint problems. They're also team physicians for the Portland Timbers Football Club (in American parlance, that's a soccer team). I found this clinic via asking around on Yelp and I have not at all been disappointed by the medical service I received from Dr. Edelson. Without getting in to the gory details, I had long suffered from an old ankle injury and only enjoyed a limited use of my right ankle - a problem that kept me from running, jumping, or doing anything really physically active. When the pain overtook the numb immobility of my ankle, I decided to have a specialist look at it. While the OSM site claims that they deal with ankle problems the clinic is much more focused on knee issues, and Dr. Edelson was quick to note that, however upon examination he determined that he would be able to help fix my problem with a relatively simple outpatient procedure at the outpatient surgery clinic next door. My visits to Dr. Edelson, despite the long haul drive out to Tigard, were all good, and now that I'm able to visit him at the branch location in Jeld Wen field (15-20 mins closer to home) everything has been hunky dory. I will follow-up with a review of the good Dr. himself as it would take longer than this space to extoll the virtues of his skilled hand. This is more a review of the SMO clinic itself. My main complaint is the billing hassle with this clinic. Antiquated systems require that I either mail in my bill with a check or credit card written down (what is this the 1980's?) or call in to the office and face a barrage of automated phone menus, which if you call during the lunch our has some cryptic, confusing choices, all of which simply hang up on you. For such a small office they do a great job of making you feel like you're dealing with some ginormous, labyrinthian hospital system. How about getting some online payment options folks? Why do I have to deal with receiving a "your bill is late" snail mail letter when I'm more than happy to pay my bill online immediately (or by phone to someone who will actually ANSWER THE PHONE)? I have the funds right now but do you know how often I actually go to a post office to buy stamps, let alone mail letters? Obviously not fast enough to avoid a "you're late" letter.** Anyway, my rant aside, dealing with every other part of this clinic experience has been good. Great PC's, high-quality medical expertise, super nice, clean facilities with on-site x-ray and MRI... the works. Just bring your billing system into the 20th century (or better yet, the 21st) and we'd have a 5-star rave here. To sum up - OSM is probably one of the best options in PDX if you suffer from knee, orthopedic or joint issues. Just be prepared to spend a bunch of time on the phone or buy some stamps in advance if you want to be able to pay them for it. ________________________________ **I'm not really mad that I got the letter, it's my fault for not paying immediately, but it's their fault for making it so difficult for me to pay them. I've had a filled-out bill sitting on my desk for a week waiting for me to find time to go buy a stamp. I'm under 40 - snail mail is an artifact to me.

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Sports Medicine Oregon
Sports Medicine Oregon
Sports Medicine Oregon

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The Orthopedic & Sports Medicine Center of Oregon

The Orthopedic & Sports Medicine Center of Oregon

3.2(46 reviews)
8.4 mi

About 24 years ago my left hip was replaced with an artificial joint. My Orthopedic physician was…read morea wonderful, caring man who did an excellent job of getting me back to walking. Several years prior to his January 2018 retirement, my hip joint began to feel like it was moving. Over the last few months I could feel my hip slipping in and out more often. Unfortunately, my hip dislocated three times, in a week, sending me by ambulance to emergency each time. These were very painful incidents requiring x-rays, anesthesia and medication in the ER. I was referred to Dr. Andrew Bryan by Dr. Pettit at OSM Center. He stayed after office hours on a Friday afternoon to see me. What a blessing! After consultation, Dr. Bryan assured me the type of joint repair required was one of his specialties. He explained the need to reline the cup and insert a ball stem with newer much stronger material. What I appreciated most about Dr. Bryan was his knowledge, directness, calmness, and control of the situation. My surgery was very successful and soon after I was up and able to walk with only slight pain. Gone are the strong pain medications. Dr. Bryan gave me confidence and helped me through a pretty scary situation. He was always available to answer questions and followed up on my every concern getting back to me immediately. Since my right hip will also eventually need surgery, I'm sure I'll be seeing him often in the next several years. Thank you, Dr. Bryan for giving my mobility back. Dr. Bryan relocated to join the OSM Center practice and it has been to my benefit that he did.

I came to OSM and Dr. Nguyen after a long hospital stay with severe nerve pain. She diagnosed me…read moreand quickly scheduled me for my discectomy. The out patient surgery was incredible. I went in with pain and left 2 hours later without pain... It was a pretty quick and painless recovery and I felt supported by the entire team from my first visit to my last. I cannot say enough great things about Dr. Emily Nguyen. Thank you OSM!!!

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The Orthopedic & Sports Medicine Center of Oregon - They took great care of me. I was very pleased.

They took great care of me. I was very pleased.

The Orthopedic & Sports Medicine Center of Oregon
The Orthopedic & Sports Medicine Center of Oregon - Almost a week after surgery.

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Almost a week after surgery.

North Lake Physical Therapy - physicaltherapy - Updated October 2026

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