I won't be shopping here anymore. They are friendly and have a great selection but I was…read moreovercharged for multiple items and I called them and instead of honoring the prices on the tags on my items and at the store they gave me some excuse about some "audit". I'm sorry but that is theft and its extremely dishonest to charge different prices than on the price tags. If you choose to shop here check your receipt.

Great friendly staff, my poodles groomer Kacey, did a wonderful professional grooming on Zeke mini…read morepoodle. She took some extra time with him already booked the next grooming appt!!!

While visiting the area on a road trip for the UTBS music festival, my husband and I needed a place…read moreto safely board our dogs for the day and overnight. We had never boarded our dogs before, so I was very apprehensive, but after reading several positive reviews, decided to make a reservation with Three Dog Ranch. We have two large great Pyrenees mixes so I requested that they be boarded in their own double bunkhouse. The staff were very kind and attentive and took the time to get to know our dogs and their unique personalities. I was able to enjoy the concert with my husband and when we picked our dogs up the following morning, they seemed happy and healthy. They did not appear distressed, and I am assuming they had a wonderful sleepover full of excitement because they slept hard the next day. Thank you Three Dog Ranch for taking such good care of my fur babies and allowing my husband and I to have a good time at the concert.

This was our first time using Three Dog Ranch, and also our dog's first time boarding. I feel…read morefortunate that he didn't have any injuries or accidents requiring a vet visit for now. I do believe their staff work to keep the dogs safe. However, when we picked up our dog, his whole body still smelled strongly of urine, and parts of him were still not dry. I could even see his paw prints in it. We dropped him off clean, so it's concerning to think he might have been sitting in urine during the days of boarding. Another issue was their internal communication. We arranged via email with Steph to drop off medication that needed to be given the morning after our pickup day (my email was titled "Aug. 11 for our dog"). But when we picked him up, a staff member at the Whitefish location said he read "Aug. 14" on the note and didn't administer the medication. They never called or checked with us to clarify. While these may seem like small details, I had higher expectations before choosing this place. I wouldn't say they neglected the dogs, but there are definitely areas--like communication and cleanliness--that could be improved.

I had to leave town suddenly for four days and left my chocolate lab in the care of this kennel…read more The young woman on the phone I talk to was nice and agreed to let me tour the facility. Facility met my standards and I trusted in the young female that I left my elderly dog in the care of. Credit cards anccepted written on the table in the office. All of this changed when I returned. My dog spotted me when I pulled up and ran to the fence and was drooling and hysterical and losing his hair. He was a complete wreck. I went inside. It was greeted by an older woman, with a terrible demeanor, not the person I left my dog with. The desk says they take credit card, but this woman said she didn't know how to take a credit payment because she said her daughter was out of town. She told me I had to pay cash, which I did not have. She said I would have to go to an ATM and get cash. I had to leave my dog was obviously in bad shape in order to get cash because this person was incapable of doing her job and refused to put my dog back in my care in exchange for my drivers license as collateral for payment. If you've never heard the desperate cries of your pet that was not being taken care of watch you leave again just after you arrived, it is heart wrenching, and absolutely unnecessary. When I returned, I handed her the money and she took the longest time possible, with attitude, before retrieving my lab. My dog was a absolute wreck. I do not know what happened in that building, but it was nothing that any loving pet owner would want. My dogs was falling out. He smelled horrible of stress and was a shadow by my side for days afterwards. Best part of this whole experience is when I explained to this woman, who claims she is the owner now, how incredibly unsatisfied I was but their care of my loved family member, I was called an asshole as she walked off. I told her I would be sharing my experience on Google and yelp, to which her attitude did a complete 180 and started apologizing profusely and begged for me not to write about my experience. This place doesn't care about your pet, they only care about reputation when they're called on it. It's so very hard to find someone that's legitimately cares about another persons pet and not just a dollar. Avoid this place at all costs. This lady is evil.

When I pulled into P.B.R parking lot my fuzzy babies (2 Australian Shepherd's) were super excited…read more When I opened the car door, the two of them jumped out of the car and did not look back. For my family PBR is the GOLD standard for kennel's. Linda, Kat and the rest of the PBR crew, take care of my fuzzy babies like they are their babies. I trust no one else with the health and safety of my girls. I live out of state and drove 600ish miles just so I could have PBR mind my girls for the 3 days I was in town. Highly recommend A+ A+ A+

Beau loves it there and he gets all the snuggles he needs. I trust that he will always be well…read morecared for

Pricing is not only deceptive but makes them expensive. If you leave your dog overnight( far less…read morethan 24 hours )you are charged for two days. If they pull stunts that they know you will notice ,what are they doing that you do not see? They also have a big problem if you want to check out the facilities. Another red flag. Shady operation. Avoid them like the plague.

Sue runs Cozy Care Kennels. All her communications are very prompt and accurate - if she a certain…read morething at a certain time it will be so. My wife and I have left our furry baby in her care several times, both for the day and over several days, and have had the most positive experience we have ever had with boarding. We suspect that our dog would prefer to see Sue every day. Sue has the experience to understand each dog's temperament and provide for what they need. Sue really takes care of our dog and it shows when she jumps out of the car and runs to Sue.

**Extremely Disappointed and Concerned About Safety Practices**…read more I had taken my 9-month-old Rottweiler to The Dog Club for several months, trusting that he was in a safe and professionally managed environment. Unfortunately, I later learned that the owner had knowingly allowed a highly reactive--borderline aggressive--Sheltie to interact with the general dog population for over two years. I first became aware of this dog's unstable behavior during a Saturday class led by one of the trainers, and I had hoped the situation was being responsibly managed. It was not. Eventually, I received a call notifying me that my pup had been involved in an "altercation." What actually happened was far more serious. The aggressive Sheltie had lunged at another dog, rebounded into my Rottie, and when my dog tried to set a boundary, the Sheltie escalated. My dog was left traumatized and had visible scabs on his neck after the encounter. As is often the case, the larger dog was unfairly blamed. The fact that this Sheltie had a long history of reactivity--and was still being allowed to roam freely among other dogs--is completely unacceptable. Using the general dog population as a "buffer" for this Sheltie's behavior was reckless and dangerous. Most reputable daycares would never allow this dog to remain in group settings, let alone for two years. To make matters worse, when I met with the owner to express my concerns, she took absolutely no accountability. Her proposed "solution" was to isolate my Rottie behind a gated area where he could watch other dogs play, while staff would spend one hour a day with him--an arrangement she admitted was also being used for the Sheltie. In other words, my well-adjusted, social dog was being punished for defending himself against an unstable dog who should never have been in group play in the first place. The Dog Club failed my dog, and I would strongly caution other dog owners--especially those with large breeds--to think twice before trusting this facility with their pets' well-being. The owner herself even stated that her staff cannot handle my Rottie as he is "too Strong". That should probably be put in her advertisement then!

I have taken my dogs here for a few years, both for boarding and daycare. The staff has always been…read morenice, and I fully trusted them to care for my dogs. Recently I took them in, and when the webcams came on, I saw that one of my my dogs had an extra collar on. I called to make sure it wasn't a shock collar, and was assured multiple times that the collar was not capable if shocking, it only beeps or vibrates. I was also told the collar would only be on her for short periods of time. I was watching the cam extra, to make sure my dog was not reacting badly to the collar, and saw the video attached. My dog (white/red on right hand side) was just standing there, no bark or anything, and obviously the collar either shocked or vibrated. My dog goes spinning out of view, and is still losing it a bit when she comes back in view. The employee takes the collar off and puts it back on a few seconds later. I called immediately and this time the owner answered. I let her know I was on my way to get my dogs and told her to have the collar taken off immediately. She asked what kind of collar my dog had on, and I told her it looks like a shock collar and asked if they use them. AGAIN I was told, this time by the owner, they don't use shock collars, they only vibrate. When I got there to pick up my dogs, she stated that what I saw online was just the first time the collar had vibrated (this was at 1:00, and she had been wearing it since at least 10 am when the cameras turn on) and that's why she had a strong reaction. When I asked to see one of the collars, they finally admitted the collars do have the capability to shock, they just "don't use that function" the lead trainer came down and tried to explain that they had taken the collar off multiple times, but had to put it back on again. Unfortunately, I know this not to be true. The only time they took that collar off was to adjust it. He admitted the collar was put on shortly after they got there, which was somewhere around 8 am. Whether the collar shocked my dog, or just vibrated, I know that the owner, lead trainer, and the lady that is usually at the front desk, all lied to me, and they used an e-collar without letting me know, didn't remove it when my dog had a strong reaction to it, and they used it in a manner that is outside their own policy, as the owner herself told me they should only be on for short periods. This situation would have been easily solved with a little honesty during my first call. Unfortunately, my dogs won't be returning, and I would never again reccomend this business for anyone who needs trustworthy care for their dogs.