Absolutely loved our experience here, and will return next time we're in town (we're from Ohio!)…read more We were passing through town to visit Glacier NP, and I was extremely apprehensive due to my pup's anxiety. My stance shifted immediately upon arrival. Randy was extremely warm/receptive, from the moment he walked out to greet us at the car- to every detail noted on Anya's "report card" - each and every interaction on the phone- he made both my pup and I feel so comfortable right off the bat. The grooming was wonderful as well (we wanted her hair around her eyes and mouth slightly shorter and they were so sweet to do a touch up the next day!) Randy even gave us a phenomenal sushi recommendation in his hometown of Billings which we tried and LOVED!

MT Dog Lounge has consistently treated our young high energy pup like family. Exceptional care and…read moresupport with training, grooming, boarding. So appreciate all of you!

I had to leave town suddenly for four days and left my chocolate lab in the care of this kennel…read more The young woman on the phone I talk to was nice and agreed to let me tour the facility. Facility met my standards and I trusted in the young female that I left my elderly dog in the care of. Credit cards anccepted written on the table in the office. All of this changed when I returned. My dog spotted me when I pulled up and ran to the fence and was drooling and hysterical and losing his hair. He was a complete wreck. I went inside. It was greeted by an older woman, with a terrible demeanor, not the person I left my dog with. The desk says they take credit card, but this woman said she didn't know how to take a credit payment because she said her daughter was out of town. She told me I had to pay cash, which I did not have. She said I would have to go to an ATM and get cash. I had to leave my dog was obviously in bad shape in order to get cash because this person was incapable of doing her job and refused to put my dog back in my care in exchange for my drivers license as collateral for payment. If you've never heard the desperate cries of your pet that was not being taken care of watch you leave again just after you arrived, it is heart wrenching, and absolutely unnecessary. When I returned, I handed her the money and she took the longest time possible, with attitude, before retrieving my lab. My dog was a absolute wreck. I do not know what happened in that building, but it was nothing that any loving pet owner would want. My dogs was falling out. He smelled horrible of stress and was a shadow by my side for days afterwards. Best part of this whole experience is when I explained to this woman, who claims she is the owner now, how incredibly unsatisfied I was but their care of my loved family member, I was called an asshole as she walked off. I told her I would be sharing my experience on Google and yelp, to which her attitude did a complete 180 and started apologizing profusely and begged for me not to write about my experience. This place doesn't care about your pet, they only care about reputation when they're called on it. It's so very hard to find someone that's legitimately cares about another persons pet and not just a dollar. Avoid this place at all costs. This lady is evil.

When I pulled into P.B.R parking lot my fuzzy babies (2 Australian Shepherd's) were super excited…read more When I opened the car door, the two of them jumped out of the car and did not look back. For my family PBR is the GOLD standard for kennel's. Linda, Kat and the rest of the PBR crew, take care of my fuzzy babies like they are their babies. I trust no one else with the health and safety of my girls. I live out of state and drove 600ish miles just so I could have PBR mind my girls for the 3 days I was in town. Highly recommend A+ A+ A+

While visiting the area on a road trip for the UTBS music festival, my husband and I needed a place…read moreto safely board our dogs for the day and overnight. We had never boarded our dogs before, so I was very apprehensive, but after reading several positive reviews, decided to make a reservation with Three Dog Ranch. We have two large great Pyrenees mixes so I requested that they be boarded in their own double bunkhouse. The staff were very kind and attentive and took the time to get to know our dogs and their unique personalities. I was able to enjoy the concert with my husband and when we picked our dogs up the following morning, they seemed happy and healthy. They did not appear distressed, and I am assuming they had a wonderful sleepover full of excitement because they slept hard the next day. Thank you Three Dog Ranch for taking such good care of my fur babies and allowing my husband and I to have a good time at the concert.

This was our first time using Three Dog Ranch, and also our dog's first time boarding. I feel…read morefortunate that he didn't have any injuries or accidents requiring a vet visit for now. I do believe their staff work to keep the dogs safe. However, when we picked up our dog, his whole body still smelled strongly of urine, and parts of him were still not dry. I could even see his paw prints in it. We dropped him off clean, so it's concerning to think he might have been sitting in urine during the days of boarding. Another issue was their internal communication. We arranged via email with Steph to drop off medication that needed to be given the morning after our pickup day (my email was titled "Aug. 11 for our dog"). But when we picked him up, a staff member at the Whitefish location said he read "Aug. 14" on the note and didn't administer the medication. They never called or checked with us to clarify. While these may seem like small details, I had higher expectations before choosing this place. I wouldn't say they neglected the dogs, but there are definitely areas--like communication and cleanliness--that could be improved.

If you want to leave your dog in a clean, safe facility with a very knowledgeable, loving and…read morecaring person, then Monica's is your place! Our little Aussie, Ellie has never come home from an overnight stay as relaxed as she was when we left her for two nights so we could enjoy Glacier National Park. Thank you Monica for obviously giving Ellie the care and love we were hoping for. She even came back to us wanting to interact/play with her plush toy!

Monica's Grooming and Boarding is the absolute best! Paws down!…read more When our vacation took a sudden turn, we quickly needed a place for our dog, Chip. Monica to the rescue! - We could not have been more fortunate to have the most loving, wonderful and beautiful boarding service just up the road from where we stayed in Lakeside Montana. - It's clear that Monica has our many years of love, hard work and care into her business and facilities. She went above and beyond to make sure our dog cared for as if he was one of her own. During Chip's 4-week stay, Monica gave us regular updates and paid special attention to our senior dogs needs. On top of that, she gave him easily the best grooming he's ever had. Chip didn't want to leave he was having such a nice time with Monica and the other dogs! Monica has our full recommendation and five stars is not enough. If you're looking for a home away from home, or a perfect groom for your pet, there's no better spot in Montana. Thanks Monica for your care and for running a compassionate and clean business.

Lynnie has been a gift to me. I am very picky when it comes to grooming Joey. He is a Bichon and…read moreI'm sure is difficult to cut. I've had some terrible experiences with groomers in this area. Lynnie is very accommodating with all my requests and checks back to see if it was the groom I wanted. I can't say enough good things about Lynnie and Pawsitively Perfect.

Unfortunately, our experience with Pawsitively Perfect was extremely disappointing, primarily…read morebecause of the lack of communication and follow-through. We were visiting the area for only a week (all the way from NJ) and wanted to arrange care for our dog so we could spend some time exploring and hiking. We first tried to book online, but were unable to complete the reservation. Rather than giving up, we went directly to the location hoping someone could help us. The employee working there was new and understandably wasn't familiar with the booking procedures. We also happened to meet the owner's husband in the parking lot, but he wasn't able to provide the information we needed either. We were eventually given the manager's business card and told to contact her directly. We called the manager twice with no answer and also sent a text message explaining what we needed. We never received a response--not even a quick message acknowledging our inquiry. That was the most frustrating part of the experience. We completely understand that employees can be new and that owners and managers can be busy. What we don't understand is why, after trying to book online, making the effort to visit the business in person, calling twice, and sending a text, nobody could take a moment to respond. For a pet-care business, communication and reliability are extremely important. If a business is unable to accommodate a customer, a simple "Sorry, we're unable to help" would have been perfectly acceptable. Completely ignoring a potential customer after multiple attempts to reach out is not. Since we were only in the area for a week, we couldn't waste more time waiting for a response and had to find another option. Thankfully, we found a wonderful sitter who was responsive, accommodating, and took excellent care of our dog. We can't comment on the actual quality of their pet care because we were never able to get that far. However, based solely on our experience trying to become a customer, the communication and customer service were very unprofessional and left a very poor impression.

I would highly recommend GingerBred Dog Care and April for your doggie walking needs (as well as…read moreboarding). She loves all furry creatures and will give your friend that extra attention he or she craves. I've seen her in action with Brixton, Ginger, and other dogs so no reason to leave your dog in a kennel ever again!

Where to start.... meeting April, and her meeting my little Lucci has literally changed our lives…read more Lucci is a rescue, who suffered some abuse in his previous life, and was holding quite a grudge. I've had a few different dog trainers attempt to work with him, with slow to no results. He's a challenging little guy, but an absolute love (full of kisses) once he trusts someone... but that was a very small circle of friends and family (most of whom don't live in LA). So, I was without reliable care for him. It was preventing me from being able to travel for work as much as I needed to, and was also sad for him to have such a limited social circle. Then, a friend at work told me about April. I will admit it took a few weeks to call, and I was expecting similar results as we've had in the past. Our appointment finally came, and well.. what happened next still amazes me. Within an hour, not only was she able to pet and leash my usually untouchable-by-strangers dog, but he was rushing up to give her kisses?!!?!! I was shocked and happy and emotional and just so very very relieved. In the last 6 months or so, she's been working with Lucci regularly, and the change in his demeanor is astonishing. He's a new little man. He has overcome an aversion to big dogs, made friends with many other dogs and returns to me happy and relaxed. I'm able to have friends over to my house without being concerned about him being aggressive, and needing to go in his crate (where he would bark non-stop). Instead, we now have a great routine for having people over, and he is actually excited to see friends come over to the loft. I've been able to travel stress and guilt free, knowing that he's having a fabulous time in my absence. ....and this last week, for the first time since I've rescued him, he was able to go to an off leash dog park. He did great! No issues with dogs or people, and just enjoyed himself. I'm so incredibly grateful for what April has done for us both.

I had car trouble so I wasn't able to go home to Shelby to drop my dogs off at their vet/boarding…read morefor the weekend as planned, so it left me scrambling to find a place over here so we could continue our celebration of our daughter's birthday. Well, I called to inquire about availability & they were the only ones with space (maybe this is why) within the area. So I asked if they are able to give insulin like other facilities and she said yes but she's on a backpacking trip and her dad is doing the boarding for the weekend and she doesn't really like when he has to do that so maybe call a different kennel and if you can't find one then call me back ( not professional ) I said I couldn't find any other one with space. So she said well bring it in and show him and by this point she seemed annoyed by my questions and wanted me off the phone when I'm just trying to make sure my older diabetic husky is going to be well cared for (& obviously my youngest as well) I could just tell she was very annoyed but I didn't have a choice if I wanted to save the trip as planned. The more I thought about it though after booking- my feelings got more and more worried and I messaged her and said I'm going to change the plans to next weekend and I just want to cancel. In fact, when I texted I think I will actually go forth with rescheduling my trip because you don't like bothering your dad with any extra steps and it's made me worry too much about Nya, would it be okay to cancel and get a refund? Her response was : Sure!!! Yes I got my refund, but then she informs me she's going on another trip next weekend too so her dad is still running it. Definitely seemed as though she's ensuring I won't try to use her business because giving insulin to a dog who literally doesn't feel it and takes a whole ten seconds to complete is too complicated or inconvenient even when you're being paid $50 a day! My intuition was sending me red sirens and I couldn't ignore that. These are my babies and I feel you should provide assurance to the owners that they are in capable hands rather than rush them off the phone and tell me to only use them if I couldn't go somewhere else as a last resort so her dad doesn't have to deal with it. Take this however: I never used this kennel and Erin (& her dad) may be great, especially with zero "add on" pets, but as a mom you know when something isn't quite right and I feel I made the best decision for my babies.

We boarded a group of five dogs in two kennels. The person that greeted us rushed the dogs back,…read moreone slipped out of her collar and the collar was never put back on. When we picked the dogs up, all five were let out at once, none of them leashed. Utter chaos. On the drive home, the smell was horrible. The three dogs in one kennel, smelled of urine and diarrhea with something matted in their fur. They had to be bathed before allowed in the house. We will definitely not use this place again.

Years ago I lived in Kalispell. I used Connie and her husband to care for my cats…read more Since then I moved out of state. Connie has continued to email me spam and otherwise unwanted and unsolicited political and religious emails. I have asked her numerous times to remove my email from her data base with no success. I now am seeking legal injunction against her for harassment. BE WARNED! She is a very religious and political person and will try to share her viewpoints on you even if you dont wish for her to!

From the owner: Pets-Plus visits your home as many times as necessary, walking dogs, throwing balls, brushing,…read more"loving on" dogs and cats, all aspects of animal care. We transport if needed, to appointments, play times, etc. Pets-Plus administers medications and special diets! Overnight stays available. Eighteen years in business; many recommendations available! Discount to new clients.

I can't say enough great things about K9 Camp! From the moment we walked in, I felt confident that…read moreour dog was in the best hands. They are highly experienced, professional, attentive, and clearly passionate about caring for animals. They took the time to get to know our pup's personality, preferences, and routines, which made all the difference. The facility is clean, secure, and thoughtfully designed to keep dogs comfortable, safe, and engaged. I loved receiving regular updates and photos -- it gave me such peace of mind while we were away. Our dog came home happy, healthy, and clearly well cared for. In fact, I think he was a little disappointed to leave her new friends! If you're looking for a place that treats your dog like family, this is it. We will absolutely be returning and recommending to everyone we know!

Our family has highly recommended this camp to us for years. We were finally able to get in, as…read moreit's an extremely high quality facility. There is lots of yard for running and playing, plenty of interaction with other dogs and people. When we picked up our dog, he was happy and relaxed. If you can get your dog in, you won't regret it. It's by far my favorite, and my dogs too. It fills up fast, so don't delay, give plenty of notice. They do interviews before committing which shows the quality of K9 Camp.