Otojoy is fantastic. Thomas is very nice and informative. My earplugs took a while to arrive, but…read morethey were worth it. They are so comfortable and effective. I would definitely recommend them to anyone and everyone.

Current customer. Have been trying to reach a live person for a week now! No one answers phone or…read morereturns phone calls, emails. Does anyone know what's going on with OTOJOY!? Received canned email response from CEO JAMES ROWE stating he left company in April. No email response from Thomas Kaufman.

They are great at explaining things to you as a patient, give quality care and really are invested…read morein making sure you have your best hearing. I went there to get a test to confirm some suspicions (some high end hearing loss) and they explained it all very well. Definitely recommend them, especially Dr. Lewis and Olivia.

I brought my mother to this clinic for hearing aids at the same time I thought I would also try…read morethem out. The care was type and quality of care were above average. The communication seemed to be confusing as to the type of hearing aids I needed and quality. After trying a pair of hearing aids for the trial, I decided to look elsewhere once I found out the price. Upon returning my trial hearing aids, one of the doctors told me that they had already charged my insurance company for the hearing aids even though I hadn't decided to purchase them yet and then went on to lecture me about the dangers of ordering hearing aids online and if I needed any assistance from them that they wouldn't touch my hearing aids for less than $1000. Well I took the online route at the end. Saved over $1000 on the exact same model, customer service and the doctor visits have been excellent. .

Thursday, June 13 visit at Zounds, Oro Valley with James LaVin was very helpful and successful…read more Left aid had stopped functioning and right aid was starting to do same. James fixed them both up along with my charger and I was on my way in 30 minutes. Highly recommend James and Phonic aids. Greg West

I've been going to the Hearing Center for two years. Honestly? Linda is the only reason I go back;…read morehis PA. Otherwise, I would have looked elsewhere. Dr. Syms was an alright surgeon, but he has no bedside manners and doesn't listen to patients.

Upon entering Affiliated Audiology Consultants, I was greeting by NicKi. She is very professional…read moreand gave me her full attention! I gave her all my information and she instructed me on the refreshments and restroom key. I was a little nervous, but was eased by the humor in Nicki. Amanda then came and called me to the hearing booth. She informed me on what was going to happen with the hearing test. Amanda is a very compassionate and educated woman who truly cares about her patients. After the test was over we went to her office where she explained the results and her recommendations. She patiently listened to me and we came to a conclusion. There is no other audiology office that takes care of their patients as Affiliated Audiology Consultants! I recommend this office 110% to my family and friends! Thank you Dr. Georgine Ray for the excellence of your audiologist and staff members. I look forward to my next appointment with Amanda! Thank you all kindly, CDMR

This was a new office for me and I was very impressed with the patient care and professional…read moredemeanor of the staff. Elaine was my audiologist and I felt at ease with her immediately. I would recommend this practice to anyone looking for quality care. They have extensive knowledge of hearing aids and truly listen to their patients!

I was referred here by the Audiologist from the Mesa School District when my daughter was in need…read moreof new hearing aids but we were without health insurance at the time. Even with insurance, in the state of Pennsylvania it had been a struggle to get her what she needed and she went for about three years without aids. It was suggested that I reach out to ASU Speech and Hearing and hopefully they would be able to assist with a pair of loaners. During my first initial phone call, I'm sure I sounded like a babbling idiot because there was so much information to get out. The next day I received a call back,and after some clarification, was told that they would be able to help me and to come in to have impressions taken for my daughter's ear molds. They had an opening TWO DAYS LATER!! I was shocked by how quick we were able to get an appointment. They also gave me information on an organization that might be able to help, The Ear Foundation of Arizona, and through the Hear For Kids organization we may qualify for loaners. I just had to fill out the forms and they would send them in. I was surprised that I didn't hear back when I was expecting, so I assumed that we didn't qualify. A couple weeks later, we got a phone call that they were ready to schedule an appointment for the fitting because my daughter was getting her hearing aids. My daughter and I were both so excited. Since the clinic is at ASU, there are students providing the services so it takes a little longer than usual, but it's worth it. The staff is fairly friendly and patient, and you also get to help a student who is learning. I would recommend this place to anyone who may be in need of their services.

The first visit for my daughter went great but in the most subsequent visits I was quite…read moredisappointed. The last time we had to wait for over an hour at an 8:00 appointment. Today we were told we didnt have an appointment after they called us to re-schedule. Now they only have time to do a portion of what she needs. I understand that with students there needs to be extra time however I believe that learning skills regarding time management and lessening patient frustration is important as well..

Holitic approach to hearing loss and Tinnitus. They educate as well as help. Great staff who care…read moreabout you as apatient.

After many decades of drumming and taking every opportunity to see the awesome bands of my day, my…read moretinnitus became more than a minor daily annoyance. I knew I needed help with my tinnitus and hearing loss, but I didn't want to be one of those persons who spends a gob of money on hearing aids, then doesn't use them. And here's where Dr. Kelly Hanscom really helped me out. I sport a shaved head, so it's not like I have luscious locks to help hide hardware behind my ears, so I really wanted to go with jamming the whole shootin' match in my ear. Dr. Kelly advised me on the available options and clearly explained the pros and cons of the different styles of hearing aids. I used a set of loaner hearing aids until my ordered units came in. Dr. Kelly tuned the loaners (and then my person devices) so that I would receive greater amplification of the frequencies in which my hearing is deficient. But she didn't overdo it. This seems to be where a lot of new hearing aid users experience frustration. I've heard several people say, "I'd wear them, but they're too dang loud!" Dr. Kelly artfully managed the acuity and volume of my hearing aids over the course of three months. As she explained, if a new user gets too much volume at first, it can be "jarring." That's the perfect word. So, over the course of three months, Dr. Kelly eased me into the "power" of my new hearing aids, and she also spent plenty of time ensuring that the fit is perfect and that I understand how to maintain and care for my new devices. I love wearing my hearing aids. It's been four months. The tinnitus therapy is wonderful! In fact, my wife can tell by my mood at the end of the day if I have been wearing my hearing aids. Without the tinnitus therapy, she says I am noticeably more anxious by day's end. And don't forget to say 'hello' and be nice to Franchesca at the front desk. After just a few visits, she had my name down and she regularly offers me cookies when I visit. Don't struggle another day with your tinnitus and hearing deficiencies. It's not only affecting your quality of life, but it's also affecting the quality of life of your family, friends, loved ones, and co-workers.

I have been going to Arizona Balance & Hearing Aids for the past 4 years. I am so grateful for Dr…read more Day, Dr. Schmidt, Clemente and Miller for their expertise and caring. My life is better as a result of the diagnostic tests, therapy and hearing aid for one-sided autoimmune hearing loss and resulting balance and dizziness. If I could give my than 5 stars I would! Thank you so much for helping me hear better as well as diagnosing the cause of my hearing loss, balance issues and dizziness and providing viable solutions. Michelle Katzenbach

Great doctors, detailed comprehensive examination, stratospheric pricing…read more I appreciated the time taken to comprehensively evaluate my condition, but just about had a seizure when I learned the cost of the instruments was more than I paid for my last car.  I did some comparison shopping after the appointment, and was amazed and relieved to learn Costco has the goods.  Best member benefit ever.  Whilst I appreciate Costco dont have licensed audiologists on their staff, they were nonetheless able to equip me with comparable instruments for one fifth of the cost.  The markup on these disposable pieces of technology must be enormous.

So I have hearing aids, from "Hearing Life" at 40 st and Bell, which used to be "Metro Hearing"…read more They adjusted them last week and I can't hear a thing. I called this morning and they told me they can get me in for an appointment in about a month! I'm supposed to go without hearing for a month! So I called "Applied Hearing Solutions" at 40st and Union Hills and I got an appointment for tomorrow morning! Needless to say I am no longer a patient of "Hearing Life". I'm the newest patient of "Applied Hearing Solutions." The person at "Applied Hearing Solutions" was very cordial and sweet and understood my dilemma. The "Hearing Life" person was a robotic drone like adolescent. At "Applied Hearing Solutions" I will be examined by an audiologist, at "Hearing Life" I have no idea what their qualifications are.

I wish I could give this business 10 stars. Dr. T is incredibly kind and genuinely listens to the…read moreconcerns of the patient. My mother couldn't get an appointment with an audiologist quickly in New Mexico, so we scheduled one for her when she visited Phoenix. As a medical professional myself, I can confidently say this office is the best I've encountered. They truly listen, take their time with you, and never make you feel like they're trying to upsell you. You receive top-notch care, knowing they prioritize what's right for the patient over making money

My daughter was having trouble with her hearing aids and her audiologist had retired. I discovered…read moreA&A online and am so glad I did. Carla was my initial contact and her commitment to making sure my daughter and her aids were tested and cared for was nothing less than amazing. Carla arranged for a prompt appointment with Dr. Taghvaei (Dr. "T"), who spent over an hour with us on our first visit, followed up by a thorough review of her extensive medical records. Both Dr. T and Carla were knowledgeable, professional, and personable. Our experience with A&A was A+--thanks to all.