We see Dr Nielsen at this clinic. She is great and works well with our kids. She's been their peds…read morefor 10+ years, we appreciate this clinic and the weekend hours they offer. She's a nice, caring provider.

Doctors and staff are wonderful! Always a patient-oriented…read moreplace. Check-in keeps getting better all the time.

I 1000% thinks she's the best PCP I've ever had!…read more She is very attentive and listens to what my concerns are and comes up with solutions to get me on track for better health. Her office is super cute, and everyone form the front office to the MA's are very nice and helpful. She really cares about her patients, and it shows. She was so concerned about me during an illness last year that she'd call and check up on me to see how I was doing. I really love that about her! If you're looking for a great PCP, she's the one!

The best thing I ever did was go see Dr. Lutz four years ago I was 290 pounds I was on all kinds of…read moremedication. She basically told me that she did not want to give me all that medication that it was killing me. She told me the truth unlike a lot of doctors that just want to give you medication she gave me the truth and it changed my life I'm now 210 pounds. I go to the gym all the time and the only reason I have to see Dr. Lutz now is when I hurt myself at the gym lol

One Medical is an interesting place to review because... it's not a restaurant, and it's not an…read moreentertainment place. But it's a place you go to see a doctor. And in the spirit of Yelp... I review everything. Including... walk-in doctor's offices. So, I'm a One Medical user, and I've used it for about six months. This is my home location, and I'm definitely a fan. One of the main things I like about it is how you can get labs done by just walking in anytime. You don't need an appointment. You just walk in and wait. If there's a line, they can give you a time to come back. Or, if there's no line, you can just sit in the waiting room. It's very nice to have a lab on site, and you don't have to deal with the whole Sonora Quest adventure that a lot of us Arizonans deal with. I've seen two nurse practitioners there. Both of them were helpful. And not only did they show good bedside manner--if I'm able to use that term, despite not actually being in a hospital bed--but they also were quick to respond to my messages on the app. The service here is painless. No pun intended. It's easy to make an appointment. Their app is very well-designed. And this location is clean and friendly. I would recommend One Medical if you're looking for a simple primary care experience.

The providers are top notch. I've been a patient for 8 years or so and my child has been a patient…read morefor maybe 6. We always get the best care and follow-through. But whoever is handling the billing lately is so rude, am not sure what happened. Maybe they outsourced it? I've never had an issue until recently. I called to clarify a charge that didn't seem like it was coded correctly. The person I spoke to on the phone was obviously busy with so many other things in the background and seemed annoyed and said she'd pass along my concern. I asked in the app and the person who replied was extremely rude as well, when I was just looking for clarification. Apparently a Saturday appointment triggers an extra $87 charge as "after hours" even though that was never disclosed and it shows on the website that they are opening alternate Saturdays (again with no mention of it being an extra fee or extra hours.) It wasn't an emergency and we didn't need to go on a Saturday. I just think that it should be disclosed somewhere that an extra fee will be incurred. My first inquiry in the app received a very patronizing "non-answer" to my question. The AI in the app is great but it doesn't handle billing. AI isn't always helpful but at least it's not rude or insulting. After the back and forth, I logged in to pay the balance that I should not have owed, but I chalked it up to a lesson learned. It showed zero balance. That was a few weeks ago, and today I got a bill in the mail showing the outstanding balance again. The providers and the quality of care are amazing. I just felt insulted the way I was treated by the billing people, and that's left a bad taste in my mouth. I would definitely recommend One Medical but be warned that billing might be a hassle now that I guess it's being handled by new people.

This place continues to be good. Between my wife and myself we have seen Dr Sunny, and two or three…read moreNPs. Our regular is Neerja, but they all seem to be good. They take time, and show concern. They also have blood draw facilities, so you don't have to go to a separate lab and wait an hour to get your draw. We get in within 10 minutes or so, and they are very smooth with the needles.

I stopped going to this practice years ago because of persistent issues with communication,…read morefollow-through, and overall patient care. Unfortunately, after watching my husband continue to receive care here, it appears that little to nothing has improved. Appointments routinely run 30-45 minutes behind schedule, yet the actual time spent with the provider is often only a few minutes. Visits frequently feel rushed, with limited examination, minimal discussion of findings, and little guidance regarding treatment plans or next steps. The lack of communication is unacceptable. Test results are rarely communicated proactively and often require the patient to contact the office repeatedly for answers. The patient portal is frequently incomplete or outdated, making it difficult to access accurate information about one's own healthcare. Medication management has been equally frustrating. Prescriptions are written, insurance issues arise, pharmacies reach out for prior authorizations or alternative medications, and then nothing happens. Patients are left waiting while pharmacies make repeated attempts to obtain responses from the office. I understand that healthcare practices are busy. I also understand that occasional mistakes happen. What I do not understand is a pattern that has continued for years. These are not isolated incidents. They reflect a consistent lack of communication, accountability, and follow-through. As someone who works in healthcare, I know that patients deserve timely updates on test results, clear treatment recommendations, and appropriate follow-up regarding medications and ongoing care. Those expectations are not unreasonable. They are the basics. The only aspect of this practice that appears to function consistently is collecting insurance payments and copays. Unfortunately, the same level of attention does not seem to be given to patient communication or care coordination. After years of seeing the same problems repeated, I cannot recommend this practice to anyone looking for attentive, responsive, patient-centered care.

Vanessa in the Sonora Quest lab inside Dr Coury's office is the best. I get very nervous about…read moreblood draws (needles). Vanessa did the most painless blood draw I have ever had. I didn't even feel it. She is the best, most compassionate professional.

Misdiagnosed a gallbladder problem twice which lead to emergency surgery. Doctor had no idea what…read moresleep paralysis was or how to treat insomnia. Your AI bot at home could do better than these quacks.

So impressed with my $25 doctors appointment this week with Dr. Ashley Sujane Froese at her private…read morepractice Prime Direct Health! It was cheaper for me to go see her than going through my insurance & seeing some crappy doctor who would only spend 10 minutes max with me! She is so personable, kind and knowledgeable! Thank you for the incredible doctors visit for only $25 (which included my cortisone shot)! She even asked if there's anything else I needed. Most doctors are usually rushing me out the door instead of asking what else they can help me with. Or, if I ask most doctors about something else I'm told to schedule another appointment. It was so nice going to a place that's not insurance driven and actually cares about their patients more and takes the time to really see what's going on. APRIL SPECIAL OF $25 A VISIT!!!...TAKE ADVANTAGE! Need any prescriptions filled, B-12 shots, motion sickness medication, blood work, coldsore medication, allergy meds, etc!!!!!! Dr. Ashley should be your go-to! She's in Gilbert on Warner/Lindsay.

Dr. Froese is fantastic! Her service should be a model for Healthcare in the USA these days! Quick…read moreresponse! There are real advantages to using Dr. Froese as you Primary. Insurance is not needed, she knows the ins and outs of the medical industry and has cost effective solutions for out of office care. On top of that most things can be done in house and I always get a response within a day. I highly recommend using this Concierge service and skip the rat race with the medical system that has been a total mess since Obamacare started.

I had been without a doctor due to retiring, moving, but primarily dissatisfaction with my former…read morePCP. I was also done with the antiquated process of waiting up to an hour past my scheduled appointment before my PCP would finally burst into the exam room only to rush through my concerns before he was gone...within 10 minutes of entering the exam room. I was DONE! As I searched for and researched new doctors, I was very excited to come across the new concept offered by One Medical. No waiting and was I shocked when Dr. Ortiz personally greeted me and escort me to the exam room! He then spent the next 30 minutes listening, asking questions, and more importantly Dr Ortiz truly cares. Dr Ortiz also continued addressing my concerns via email and always responds within a few hours! Dr Ortiz and the entire staff at One Medical are the best!

I've already met him through my girlfriend and he is very polite, very professional very noticeable…read morespent the time listening to the patient. He's very friendly, not afraid to suggest what he thinks. He seems to be an amazing doctor.

Dr Ross and I had differences and rather than calling me and talking things out, he cancelled my…read moremembership. He is a good doctor but every time I talked with him, no indication was given him of his unhappiness with me.. Stay away

Dr Ross is more than just an excellent physician. He is caring and kind and LISTENS to his…read morepatients. I never feel rushed. His staff reflects his high level of patient care and professionalism. I wouldn't go to anyone else. If there were TEN STARS, I'd award them all ten.

I have been going to Dr Gupta for over 15 years and referred numerous friends, who also love her…read moreand continue with her. She is the BEST. When I first came to her, I had a chronic (7 year) cough, which previous doctors found the solution of switching meds. Dr Gupta said that she wanted to get to the bottom and sent me to various specialists until the problem was identified and taken care of. Over the following years, I cannot think of even one time when I sat in the waiting room and/or clinic room for more than 5 minutes until someone entered and got the ball rolling... she has always been right on their heels. I have never had a doctor listen and not rush me like she does... I always feel like she has time and hears my concerns. Over the years, I also have had various needs which I needed (or felt like I did ;-) a quick response and always get it. If a same day appointment is available, I get in; on the occasion there isn't, she will call and find a reasonable solution! *I would say: be sure and email, rather than leave a voice mail. I have also had need of referrals and she has the connections! Every one of her referrals have been great (maybe not as great as her, but she is one of a kind). I cannot think of one negative over 15+ years.

Dr Gupta is a great dr and person, She has been my family dr for over 10 yrs. Very thorough!read more

Absolutely fantastic physician. Great diagnostically and has incredible patient relations.read more

The BEST physician. Seriously, he is the BEST! So good at listening and caring. Constantly goes…read morethe extra mile for people. A rare gem!