Ana and her team are just wonderful! She was referred to me by a friend for services for my two…read morebedroom home, and did not disappoint! On her first visit, our house was in quite a bit of disarray due to planning a wedding and letting chores get away from us, but she was able to make it look fabulous, like a weight had been lifted from all of the major duties. She literally gets into all of nooks and cranny's, makes each room look well put together (even when it's completely not), and does personal touches like arranging the throw blanket into a bow and staging the couch with little designs. The time ranges depending on how many people she has with her, but even on days when it is just her, the quality is the same. She provided a free estimate which was very in line with similar cleaners, if not less. Highly recommend giving her a try!

I always had great experience with Proclean Bay cleaning services. I have regular cleaning from…read morethem and my rental property is always in great shape. The attention to detail is remarkable - from the floors to the neatly arranged linens. Alex and his team is also very professional, friendly and on time. I highly recommend them.

Sandra and her team have been cleaning our house in Oakland for about a year now, and before that…read moreshe cleaned my house in San Francisco for five years. I could not be happier with her service. Not only does she do an incredibly thorough job, but she is extremely reliable and even puts up with our neurotic dog! I highly recommend Sandra to anyone in the market for a house cleaning service. You will not be disappointed.

Sandra and her team have been cleaning our home for over 2 years and we have been very satisfied…read more They are reliable and very thorough - they take their time, and our place always looks great after they have been here. Sandra is also easy to communicate with via text, receptive to feedback, and flexible working around vacations and other schedule changes. Highly recommended!

I had an emergency where my regular house cleaner wasn't able to come out when my in-laws were…read morearriving that night. We had been traveling for a few weeks, so we were in desperate need of a cleaning. Vera Brito responded within 5 minutes with a phone call. They scheduled to come out the same day! AMAZING! Service was quick, proficient, and she did everything I asked for...and then some. Would highly recommend! Excellent Service!

I have been using this cleaning service for the past couple years and they have always been great…read morebut today was a different story. The cleaning crew was only at my apartment for one hour and 20 minutes. ( small one bedroom apartment) they typically take two hours and they basically just dusted. If I ever use the service again I will make sure that I'm paying more attention and make sure that my place is being clean properly. Until then I will be using another cleaning service.

Service Requested. We requested for a post construction cleaning since we are at the end of the…read moreconstruction. For cleaning of a 3000sqft place, PCS quoted 25-35 man hours at a cost of $1000-$2000 for interior deep clean which includes removing debris, ridding of construction dust, sawdust, cleaning inside/outside of cabinets/closets, cleaning walls, inside/outside of lighting fixtures, ceilings, appliances, and other general cleaning of kitchen, and bathrooms. General cleaning included general sanitation of bathrooms, clean showers, sinks, polishing counters and faucets. Vacuuming, Sweeping and Moping. For setting up the service, PCS was responsive and gave detail descriptions. It felt like PCS thoroughly listened to our concerns and touted their experiences. So we had setup a cleaning around 10 days hence. On the day of the service 4 team members arrived for cleaning within the one hour window that was described. Unfortunately, they were wholly unprepared. The team only brought microfiber towels and a vacuum. They did not even bring a garbage bag. They picked up a half filled garbage bag and asked to use it and said they can just reuse it the whole day as they dumped all the debris into the dumpster we had setup outside. This should have been an obvious red flag! Then even though I had spent many emails and phone calls describing the scope of the work to the back office, none of the notes were captured and the team asked me for non-stop instructions and clarifications for 2 hours at the beginning of the day until I have to leave. Quality. Extremely Dissatisfy! I normally paid my normal cleaning team $200 for a team of 3 to clean a 2500sqft house. It takes them 1.5 hours (1.5*3 =4.5 man hours) They get all the bathrooms, kitchen and floors sparkling clean and dustless. So for 20 man hours, I had expected at minimal the same cleanliness and beyond since they charged me a little south of 25 hours. Nope! PCS team for the very costly 25 hours accomplished 1. Removing some garbage, 2. Removing some plastic off the windows, 3. Rough cleaning of some bathrooms, 4. Vacuum up some dust off the protective floor covering, and 5. Dusted the two kitchen sinks. I am extremely disappointed as I distinctly expected the walls to be dusted, floors to be cleaned and floor polish to be applied, and none of it was done. Communication. As I stated, the initial communications were good when they wanted to make a sale. After their extremely unprofessional job, PCS became extremely curt and uncommunicative. I had reached to them to give the feedback. They had sent another team of 2 for 4 hours to do what they can, but they were only able to clean one room at that time. Then they tried to blame us for dirtying the place the cleaned. It's just not true since they didn't remove the construction paper protecting the hardwood floors. How could they have possibly mop the floors.

I hired Post Construction Cleaning Pros based on the Yelp reviews. They did a pretty good job but…read morehad kind of a wonky experience. We're going through a live-in full-home reno. We were ready to hire a cleaning crew so I could unpack some things. After some back and forth via Yelp message they seemed to fit the bill. We booked them for a Saturday with a window between 1-2pm. The day of, the crew was nowhere to be found at 2pm. I called at 2:11pm to see if someone was going to be sent. The previous crew (a team of 2) had an emergency so they sent over a cleaning crew of 3 closer to 2:30pm which we were already frustrated about since they were late. I was also not informed the crew was running late and had to call to get an update. The crew was Spanish-speaking and I was able to get by with my limited Spanish. Towards 4pm the crew mentioned that they were told they were only supposed to be there 2 hours so I had to called PCCP to let them know the job was nowhere done. There was a lot of weird back and forth with the crew and no one seemed to know what was going on honestly. I had asked for a full construction post clean so I found it a little odd that the crew thought they were done after 2 hours. They ended up leaving around 5:30pm and it was good but not excellent. We actually had to jump in and help them at times to make sure the job was done in time since they seemed in a rush. After further inspection it looks like they missed the inside of a lot of our cabinets which still had some cement dust in it. They got MOST things which was great but if the homeowner has to jump in and help clean that's a problem. I received the invoice of Thursday the following week with a few weird discrepancies: - the start time said 2:00pm and I know for a fact the crew came closer to 2:30. I had a signature there for the start time but looking back I don't remember if I saw a time (was this written in after the fact? the lady didn't explain to me what I was signing and there was a language barrier) and I was so flustered they came late so I just signed it so they could start - the end time had my signature on it but both my partner and I remember saying out loud when the crew left -- "were we supposed to sign something?" So not sure if the crew forgot to ask me for a signature and maybe forged it............ It was an overall weird and frustrating experience. The crew was very kind but it would help if they could get by with some English, as I was not informed of what I would be signing when the crew got there. It was also hard to let them know they either missed spots or we'd like our "walls cleaned" (the cleaner seemed surprised when we had to remind him to please dust down the walls since it was post construction). Willing to give another chance and maybe it was just a bad day for everyone overall but you need to pay attention when hiring this company.

I used this service continuously, twice a month, for seven years. My life situation has recently…read morechanged, so I am not in need of a regular cleaner right now. I wanted to write a closing review. The work is fast, professional, complete, and modestly priced for the Bay Area. When something was not being done the way I liked, they fixed it within 1 visit. Always. They came to clean when they promised. When they could not come, they rescheduled around my needs. They were incredibly flexible in accommodating issues related to the illness that took my lovely husband's life (cancer really does suck). This included changing schedules, cleaning products, vacuums, altering what they were doing, where they were cleaning, etc. The cleaners themselves are great. I got to know some better than others, but they were always hard-working, eager to please, and trustworthy. I felt confident and safe having them in my house. Like one other reviewer, the fact that most spoke Portuguese meant that I could not converse directly with them, but between pantomime and the owners, the work was done the way I wanted it to be. In closing, I cannot say enough about the care that Wilma and Fabio have given my family over the years, especially during my husband's illness and after his death. They are a gold-star company and lovely people. I would (and have) recommended them to friends and family!

Great service and Fabiano was super responsive! The cleaning was so spectacular and I had no…read morecomplaints

We've been working with the Mendes family for over a year now, basically since we moved to Daly…read moreCity. Theyve been nothing short of wonderful. On the work side, even during Covid, they've been on top of their schedule, fast at communicating, and proactive about taking all sorts of precautions, including wearing masks, using gloves, and social distancing (since we're now usually home while they're cleaning bc of Covid). They do a crisp, clean job, help extra with dishes and laundry, and are quick to address any feedback or gaps. They'll even go out of their way to help with extra things that need doing, like organizing a room or taking care of an instacart delivery. More than that, they've been a very loving and caring influence on our family. Every time they come, they bring joy and love, and they are so kind and warm to our toddler Sam. We are grateful to have them in our lives!

We just hired them for a deep cleaning for our 3 br 2 ba house, and wow, they did such a fantastic…read morejob! They were so sweet and accomodating, I asked them to start in our room so that I could put my baby down for a nap soon. They got started immediately in our room and then didn't vacuum until the baby was up without me asking, which I thought was really kind of them. Everything looked great, they even folded towels with cute designs, and got some grout stains out that I had been having trouble with in our showers. My family was in awe of our super clean house, we didn't even want to use our kitchen after lol. Honestly, if you decide to go with them, you won't be disappointed.

Fantastic results, way beyond expectations. It was a bit more expensive than I thought it would be…read morebut the house was a disaster area before they cleaned it, so I understand.

This company was incredible to work with. They got mold out of grout that had been there before we…read moremoved in and other cleaning companies weren't able to get rid of. The shower looked brand new in a very old house. Amazing service and super friendly team. I feel incredibly lucky to have ended up choosing this company. They weren't the cheapest, but worth the money as they accomplished things that other cleaners couldn't.

Received a quick response when we inquired about a quote. They were available to clean within…read more48hrs. Nataliya arrived on time and reviewed the areas to be serviced, we agreed on a quote, and then two employees came inside to clean using their own supplies. Took them approx 2hrs to clean the kitchen and two bathrooms ($160).

The owner, Nataliya came to estimate my job which was to provide move out cleaning of our rental…read moreproperty (3bd/2ba). She promised me a clean house but that was not the case. My wife who was overseeing the work called me to say that they were not doing everything that was outlined. The owner never put that on the work order so it was not followed by her workers. My biggest issue with this companies work was that afterwards the refrigerator stank badly and the safety glass of the vegetable drawers was missing. This will cost me over $80 to replace. They also did not clean the heater vents as discussed. I would not recommend this business unless they change their practices and include in writing what they will do and also be more careful with clients property.