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Ms Gwenneth

4.8 (5 reviews)
Closed • Closed
Updated 1 month ago

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Response quality

Excellent

Response time

10 minutes

Services - Ms Gwenneth

Clothing mending and repair

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Precision Alterations - Quinceanera dress alterations available here at Precision Alterations

Precision Alterations

(27 reviews)

Sewell

Bought a fairy combo tunic/ skirt from earthbound didn't fit perfectly so precision alterations…read moreadjusted the chest so it doesn't creep down. Got the shirt back a few days later and it fits wonderfully now. Customer service was excellent while looking and being delightful. Now I know where to go if I need some more adjustments to my clothes. The price wasn't too bad.

They promised me my wedding dress would be ready in two weeks. When I went in to pick everything up…read moreafter two weeks, the items were not done. They had some of the measurements wrong, but instead of calling me to come back in for new measurements, they just waited until I came in two weeks later to pick up my dresses. During that fitting, one of my dresses had been altered so much that it no longer fit. This was a dress that started out an entire size too big, and they got the measurements so wrong that it was too small to zip. They also hadn't even started the sleeves I commissioned for my wedding dress. After that, they told me it would take two more weeks. When I came in again, the dress they over-altered was still too small, as if they forgot they needed to let out the seam -- or they couldn't, because of how much they took in the first time. They told me my wedding dress was ready to take home, but the sleeves were still not ready. I sent my fiancé in a few days before the wedding since I was out of town, and he came back with yellow sleeves that didn't match the wedding dress or the style we talked about. I brought them back the day before the wedding and told them they needed to be fixed because it wasn't what I asked for and didn't match my dress. They took two hours to take the yellow fabric out of the sleeves but were still unable to make the sleeves I commissioned. I was offered no refund, no apology. I had to order sleeves off Amazon. On the day of the wedding, I kept tripping on my dress, which made no sense because it had fit fine at the fitting. When we looked closer, we found that the underlayer of the dress was still pinned and never sewn. Some of the pins had fallen out, and I was tripping over the fabric they never finished altering. This whole experience was unprofessional, careless, and stressful, especially for something as important as a wedding. They had multiple chances to make things right and failed every single time. I would never recommend this place to anyone.

Ms Gwenneth - sewingalterations - Updated May 2026

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