Employees were friendly and did a great job with my dogs haircut. Will recommend and come back…read moreagain. There was a miscommunication that happened but it was discussed and settled professionally.

First timers here!…read more My little Tofu looked and smelled so good after her grooming here. They were all very nice and gave me a detailed overview of what happened during the service. I appreciate it because I didn't know that my dog was scared of getting her nails trimmed. They're always busy so make sure you call ahead to make your appointment. They also have a store attached to them so you can buy retail items there. The service was pretty fast and there's tons of things to do nearby while you wait. Pricing was $95 for my pup. My only complaint was the parking. It was a little difficult as it is street parking only.

Tl;dr: Do not use this company if you have a pet with medical issues that needs medication. Hit or…read moremiss with individual sitters and you have no choice or control over who they send over. I will never use them again after my TERRIBLE experience. Initially used this service for a short business trip with success so tried again for a longer trip to see family between Christmas and NYE. The company sent a sitter I had never met who incorrectly used the pill injector on my sick, elderly cat and forced her to swallow the over inch-long applicator tip. Resulted in $3,000 emergency vet surgery to remove that I had to manage from out of town. So deeply stressful for me but mainly my poor elderly asthmatic cat!! They handled it but SO unnecessary and only happened bc of their bizarre business model where they pick whichever of their employees are available, not someone who knows your house/pet. So if you get one who knows what they're doing you don't necessarily get them again - it's totally random from the customer's perspective. Instead of enjoying my family I had to spend the time managing the emergency they created from afar, stressed and fuming that I trusted this company to send someone competent to care for my sweet older cat. After the first disastrous pill delivery issue they sent the **same person** again a day later who clearly doesn't know how to give a cat medication and she, again, incorrectly gave my cat her medication!!! My cat gets ill if she misses just one day, the medication is a high-dose steroid for her asthma. The employee did not know how to give her the pill, but still marked the medication as administered on their form (I only figured out it didn't happen when I read the notes) and instead of giving her the pill rubbed it on her gums -?!? I am FURIOUS for my poor cat and at the incompetence of this employee they continue to use, along with the management that assured me they know how to give cats medication and yet still sent this individual out after it was proved that they cannot give a cat medication effectively. The other employees seemed to be ok but I had no choice over who they sent over, meaning every visit was a gamble. If you need anything beyond the most basic service, avoid avoid avoid!!!

This review update is loooong overdue. We've been customers of Sitters4Paws for over 6 years now…read moreand they're just fantastic!! The sitters care for our fur babies so lovingly - we always travel with such peace of mind knowing our boys are looked after so well. They have an app now which makes communication even easier - they send emails/messages and many photos with every visit. The sitters follow any instructions very well - we used to have an elderly cat that needed medications and they took care of it no problems! Making reservations for visits in their app is so easy and they approve them very quickly or reach out if there are any issues or questions. They get very busy around major holidays but always make sure to give us a heads up before things get full - above and beyond! On our first visit, a manager came out to the house and met our pets and set us up with a very solid lock box for the house key that the sitters use to enter and exit. They check the mail and will water plants if needed too. They always give our boys so much love and treats and make sure they get some play time in every visit. They fill their food bowls, top off the water fountain, scoop the litter, and even sweep up! Great service! Their prices have gone up quite a bit since we first signed up - but what hasn't nowadays? Lol - their prices are comparable to other sitting companies locally and it's worth it for the peace of mind we get - huge ty to all our sitters and to Sitters4Paws for all your love and care!

We boarded our Doberman, Graff, at Pup Club and had a great experience from start to finish. Graff…read morecan be very high energy and a little particular, so we were really happy with how well Graff was cared for. He came home calm, happy, and clearly well looked after. The staff was communicative and made us feel comfortable leaving him there, which isn't always easy as a dog owner. You can tell they genuinely care about the dogs and don't treat them like just another number. We'll definitely be bringing Graff back next time we need boarding and would recommend Pup Club to anyone looking for a place that actually pays attention to your dog.

I can't recommend Pup Club enough! My dog can be quite anxious in new environments, but the team…read morehere was incredibly patient and gave her plenty of individual attention to make sure she felt safe and comfortable. Their responsiveness really put my mind at ease. It's such a relief to find a place that truly understands a dog's specific needs. We will definitely be back!

We absolutely love Planet Doggy. It's never easy leaving our baby when going out of town, but the…read moreteam at Planet Doggy always take such good care of our girl, Pâté! The daily updates are so appreciated, and the grooming she receives before she comes home is such a load off our shoulders. We miss her while we're away, but it's such a relief knowing she's in the hands of Planet Doggy!

Hi, my name is Charlie and I am a rescue with separation anxiety. My Mom and Dad needed help…read morekeeping an eye on me while they work . It took a couple of try's and places till we found the fabulous Fabiola and her loving team. I love going to daycare everyday now. No stress because I am met with a friendly hello and warm welcome. Oh yes, we have outdoor space and indoor space and we go in and out as we please. And....we have parties for holidays. Just look at our St. Patrick's day party where we had home made treats. I love all my friends and caregivers here. Come meet us. I will be your friend and help you get to know all of my friends. You will love it here. Love, Charlie

Really friendly service. They are great with dog grooming and all the workers are nice…read more Just an FYI if it's your first time bringing your pet for a dental cleaning... they do an examination that costs $45 and if they find something wrong they may not be able to proceed with the cleaning. So for anything you notice that may be off, weird odors in the mouth, etc, an option is just to check it out with your primary vet to save some time. Just want to give y'all a heads up.

i want to preface this by saying i am a nervous wreck whenever i leave my dogs with anyone besides…read morefriends and family, so finding sitters / boarding we trust has been an ongoing struggle, especially for two dogs. my babies rosie and hank have been going here for the last few years, and we've really come to love and trust this place. hank is a super friendly goofball who always acclimates to groups easily, but rosie is a little nervous gal so she takes a bit to warm up to the group. sometimes i'll watch her on the doggy cam and she'll just be sitting in a corner watching everyone play. but after a few days, i've watched her get used to her new dog friends and even start playing! i don't think that would be possible without the owners and staff creating a caring and warm environment for them. also once i checked the cameras and i saw someone sitting on the floor while all the dogs piled onto them and it was the funniest / sweetest thing i've ever seen. a massive cuddle pile full of happy dogs with wagging tails. they won my trust completely after that. thank you for creating such a wonderful environment where both animals and their owners feel safe and cared for. it's a rarity in this world!

I trust Fetch to take good care of our cat while we are away. Tom is awesome!!!! Teresa S.read more

OUTSTANDING service! I was a little nervous about finding a dog walker for my little doggo, but…read moreFetch was exactly what I was looking for! I spoke before hand with the owner and told her all of my concerns and after a day she called me and arranged for a meet and greet with Gabby (dog walker). On the first day of the scheduled walk my dog did not want to have his leash put on and even growled and showed his teeth to gabby. She was so kind and patient with him!! She spent 1 hour trying to get him to walk with her... she truly loves what she does and it shows!! He eventually got acclimated to her and now he loves her!! Thank you Fetch from the bottom of my heart for taking such good care of my beloved doggie!! They keep a journal of each day's walk and also send you photos and you really feel like your pet is in the BEST of hands!! I highly recommend them!!

Paradise Ranch Pet Resort has been our trusted home away from home for over two years for both…read moredaycare and boarding. My English Mastiff, Lina, is a certified therapy dog, so her temperament, comfort, and well-being are incredibly important to me -- and Paradise Ranch has consistently exceeded expectations. Most recently, Lina stayed for a 9-day boarding visit, the longest she's ever been away from home. She came back relaxed, happy, and well cared for, with no soreness or stress -- which speaks volumes about the thoughtful, attentive care she receives. The staff truly knows the dogs, understands large breeds, and treats each one like family. The environment is calm, enriching, and well managed, and the communication always gives me complete peace of mind while I'm away. I am so grateful for the incredible team at Paradise Ranch and wouldn't trust anyone else with my dog. Highly recommend to anyone looking for exceptional daycare and boarding.

What a wonderful place to be! If only they had a similar place for humans...oh wait - they DO!…read moreActual resorts! One of my colleagues first told me about this place as she has a boxer and she shares that her dog just absolutely thrives at the resort. I have a pit bull mix terrier and I thought I'd give it a shot! Cageless? Lots of places for my puppy to roam? Yes sign us up please! I brought my pup for an evaluation, got to learn more about the resort, toured the facility and then brought her back for another evaluation cause #separationanxiety. Her not me! I watched her on the webcams (so many!) and she did great! Lots of shade options for her and lots of pups for her to be around. It was nice to see her socialize! She passed and I felt really great about her experience. Upon arrival and departure, all very secure. The team was great and I can't wait to see how she does after her first overnight experience. Thanks for a great time!

Tiger is fantastic! She is great at what she does. Theodore our dog had an amazing time while we…read morewere out of town. 10/10 recommend.

Tiger has been a part of Luna and Lola's lives for many years, and we truly couldn't have asked for…read morea better walker, boarder, and caretaker. She's incredibly knowledgeable--especially when it came to Lola, our rescue pup with anxiety--and always approached her with such patience, compassion, and understanding. Luna and Lola absolutely loved their adventures with her, and it was clear they were not just well cared for, but truly loved. While we're so sad she's moved to Washington, we're incredibly grateful for the years of support, trust, and care she gave our pups. Wishing her all the best on her new journey--any pet and parent would be lucky to have her!

I don't know why I have not left a review yet considering I've been coming here for quite some…read moretime. My dogs used to go to I dig my dog, but I stopped after an incident wherein my dogs had been peed on and attacked by a larger dog. I think any place that you choose is fine so long as the staff and the place resonates with you; for me, Dogtopia is that place. I absolutely love Dogtopia! Every month they provide you with a calendar of events, and you can take themed photographs of your dogs or do arts and crafts. My only complaint is that sometimes I feel like I am overcharged for the photographs, considering my dogs are in the photo together. However, the fact that they take the time and effort to do these projects with the dogs is so cute and appreciated. The boys also love going and every time we drive by, or pull up to the driveway they get really excited. I have left them overnight a couple of times and I have had no issues. Dogtopia provides kibble for them, and they also cook food for the dogs. Or you have the option of bringing your own food for them. I also really love that they provide you with a little report card whenever the dogs get boarded. There is an app so you can schedule when you want your dog to come in, and you can schedule grooming or spa appointments. There was an incident once where my dog had his nail cut a little too much and was bleeding. Dogtopia did let me know, and I appreciated that they took the time to remedy the situation. I was even offered a free day of daycare because of having to take my dog to the vetveterinarian. I feel like they really care about my dogs, and they know their names as soon as my boys arrive in. They are also aware of who is picking them up and who is on your emergency contact list. Whenever my dogs have had any issues, I get phone calls. For example, Kennedy did have a seizure and I was immediately called. There was also a time where one of my dogs had a large hematoma, and Dogtopia did a good job at making sure that his wrapping stayed intact. It was nice to be able to have Carmichael still go to daycare, even though he was in medical treatment. The staff is really friendly and for the most part they do a good job at making sure everything stays clean. I love getting the weekly newsletters, but my favorite is getting photographs of my dogs. If only they provided more photos! Plus, I love watching my dogs on camera.

My 5-year-old Maltese, Finn, has been attending daycare at Dogtopia East Pasadena for the last 2…read moreyears, and I couldn't be happier with the experience. He absolutely loves the canine coaches and the fun, welcoming atmosphere. What I appreciate most is the structured and supervised environment..it gives me peace of mind knowing Finn is not only safe but also engaged throughout the day. The live webcams are such a great feature, and I love being able to check in on him during work. The entire team is caring, professional, and trustworthy. It means so much to have a reliable place where I know Finn is happy, safe, and well cared for. I'm truly thankful for Dogtopia East Pasadena and the wonderful staff who treat Finn like one of their own. Special thanks to Makayla, Matt and Destiny who are absolute superstars! I highly recommend Dogtopia to anyone looking for a daycare that goes above and beyond for both dogs and their humans!

Can't recommend Puppy Island enough! Our dog, Sage, is incredibly sweet but suffers from seperation…read moreanxiety, so we try to avoid boarding her at all costs. When a last-minute work trip came up, I frantically searched for a facility to board her, as we weren't totally happy with the 2 other facilities we previously tried. From our first communication with Puppy Island, we knew Sage would be in great hands. I took her in for an assessment and couldn't believe how enthusiastic the staff was to meet her. She took to them immediately and had to be dragged back out to the car. The team sent us tons of photos and videos every day and made sure to double check our dog's feeding and medicine schedule. Extra special shoutout to JESS, who went above and beyond for us and for Sage. They are bonded for life. We will not hesitate to bring our dog back to Puppy Island. We are admittedly helicopter dog parents and are super picky when it comes to her! Their rates are super reasonable, but truly the service they provided was priceless to us.

TLDR: DO NOT TRUST THEM…read more I boarded my 6‑month puppy here for 13 days while out of town for a family emergency. She was playful, energetic & healthy at drop off. At pick up, the manager gushed about how much they loved her & claimed she may have even gained weight. That was a lie. The moment I saw her, I knew something was wrong. She had lost 5lbs, was wheezing, visibly weak & totally withdrawn. At home, she curled into a ball, wouldn't eat or drink & had green/pink snot running from her nose. To make it worse (even though I paid for grooming) she was filthy. Her coat was crusted w/ buildup & flakes. It looked like she hadn't been touched. I contacted the staff again hours later to ask what happened. Their reply? Dismissive & full of excuses. By the next day, I had to rush her to the vet. She was diagnosed w/ severe pneumonia & hospitalized for 3.5 days. The medical team was alarmed by how sick she was... that vet bill? $3.5K+ the emotional toll? don't even get me started! This wasn't a simple miscommunication... it was gross negligence & a complete lack of accountability. Sharing before and after photos so you can see for yourself. The contrast is heartbreaking.