Carmen is currently charging $150 for 2 hours for 2 people - almost $40 per hour per person…read more This fee doesn't include cleaning products (you provide), doing laundry or heavy work like cleaning bbq. I'm not faulting Carmen for what seems like a high cost. It's the current market for house cleaners. They can charge that much more than they used to because so many house cleaners in California are taking unemployment benefits until September and choosing not to work. My review is just to share an expectation of cost. They didn't come to clean so I can't comment on their cleaning ability which is why I marked the middle # of stars

I decided last minute (literally day before) that it would be a good idea to have my place be deep…read morecleaned before I moved into it. It was dusty and needed a serious once through. I was stressed and had no capacity to clean the house once I decided it was a good idea. Carmen was responsive and communicative and triaged the home before providing the estimated time and cost of cleaning. What I appreciated about her was her thinking for me in terms of the best way to handle my move relative to having the place cleaned. She helped take the burden off by participating in the logistics of cleaning. She also made the personal sacrifice of making time to come into my house to get the job done. Everything was as explained and I was very happy with the new clean home smell. Carmen. Thank you!

I've been with Bright n Fresh for a few months now, and I've really enjoyed their house cleaning…read moreservices. We typically have Leni come and clean our place, and she does a wonderful job. On the very first clean, she somehow got stains out from our stove top I was convinced were never going to come out. Our place loves collecting dust, and she is also a large part of helping us keep allergies under control. I also really appreciate how Bright N Fresh handle their communication with clients. They're very good at checking in to see how things went, as well as keeping up with avaliablity. Recently, Leni couldn't make it to our regular scheduled day, and Bright N Fresh's team (shout out Katty) was on top of offering us different solutions (reschedule the day, have a temporary new cleaner, etc). Overall I think the cost is quite reasonable for cleaning services. I'm sure you might be able to find cheaper elsewhere, but you would not get the same quality clean. Overall, 5/5 experience!

Beware! If you have hardwood or natural stone floors do not use this company. I hired Bright N…read moreFresh to clean my home on December 2 and December 24, 2025. Unfortunately, my experience was very disappointing. During the cleanings, the staff used harsh cleaning chemicals on my marble floors that were not appropriate for natural stone. As a result, my marble floors sustained significant damage. The cost to repair the damage was $1,690. I obtained multiple estimates, and this amount was reasonable--in fact, another repair estimate was significantly higher. They were also observed using a bucket of water and a wet mop to clean my hardwood floors. They have refused to compensate me as I did not give them notice within 24 hours. Given the damage caused and the quality of the service, I would like to pursue a small claims against the company. I believe they have blocked my phone number, and unfortunately, they have no visible address so I have been unable to give them proper service. Stop hiding and allow my day in court!

Once again exceptional service from ace of maids. We've been working with this business for almost…read morea year now and have had several cleanings completed by them. Booking is always a breeze and the cleaners show up at the exact time if booking. The cleanings themselves have always been thorough and done with a professional touch. Highly recommend

I hired Ace of Maids for a move-out/move-in cleaning service on the scope of work they advertised…read morefor a 640 sq ft. 1 bedroom, vacant condo. Unfortunately, the service did not meet my expectations, and several items were either incomplete or not addressed. Some of the issues I found included: - The entire oven was not cleaned. After the service, I was told they only clean the bottom of the oven (not top) and do not clean the racks, but this was never communicated beforehand. - The toilet had a sanitized sticker wrapped around it but upon opening, black grim was in the toilet bowl (the paper in toilet in image is from sanitation note). - The oven handle appears to have been damaged or stained by the cleaner used on the interior of the oven. - Areas left unattended and dust clearly on the surfaces were the top of the bedroom mirror, the ceiling fan blades and motor housing, baseboards, top of bathroom cabinet, and the upper shelves in the walk-in closet. - Laundry closet floor corners and between machine and wall were not cleaned. - Dust and cobwebs remained on the kitchen ceiling (~8ft high). - Buildup on the bathtub hardware was not removed. I expected the company to address these concerns when I brought them to their attention. I called and was asked to send photos, which I did promptly. Since then, I have received no response despite following up, and my calls now appear to go directly to voicemail. I also asked to be notified in advance of them completing the service so we could complete a walkthrough before they left. They did not and said the lost track of time and had to leave. They did lock up. There does seem to be another company of the same name with better reviews and have staff of the same name. That was confusing and hopefully Yelp can address that. I really did not want to leave this review. I prefer giving a business the opportunity to make things right before posting publicly. Unfortunately, after attempting to resolve these issues directly and being ignored, this is where things stand and I cannot recommend this company. I hope this review informs others and helps them to avoid this company.

Yes, did all areas I wanted cleaned…read more Cleaners started at opposite ends of the house and then slowly cleaned each area until meeting. Spent extra time in kitchen to ensure everything was spotless. I was very impressed with their work ethic

I contacted Mi Cleaning last minute because the initial cleaners we hired wanted to charge us…read moredouble the price that was quoted. We were in a jam and needed a move out cleaning ASAP and Marisela came to the rescue. She was able to come later that afternoon. When speaking to her on the phone she quoted me an actual price and not an estimate. She showed up on time with two other cleaners. She inspected the home and I asked her if the initial quote was still correct and she said yes. Marisela and her team spent 4 hours cleaning the home. She texted me when they were finished so we can do a walkthrough together. We were blown away with the cleaning and the attention to detail. We didn't even ask to have the garage cleaned but they did it anyways. I have recommended Mi Cleaning to friends and we will definitely use them again when we need our home cleaned.

I've had some great experiences and some average experiences with these guys, but Jose, their…read moreoperations manager, is what earns them four stars. He's polite and professional and seems to really care about earning your business. There's seems to be a gap though, between the excellent signal Jose that sends from the office and the cleaning teams in the field. I've had my house cleaned twice recently and both times they've missed stuff. Just small details, but it's quite obvious they're rushing through the job. I'm not sure if they get paid by the house or if they overbook or what. To their credit though, all of my (few) complaints have been resolved with satisfaction. It's not a glamorous job, and NCA definitely puts in the effort. They're not the worst in the industry. You should give them a try.

Nice ladies, but just not worth the money. They arrived unexpectedly. We never got a…read moreconfirmation from mission control on the time. We weren't ready for them to clean the kitchen and bathrooms (our priority), so all they could do was clean some other EMPTY rooms. Later, I had to go back and get rid of cob webs. What were they doing for two hours? Oh, wait, they did have a visitor, who wasn't part of the work crew. Not professional. I felt like I wasted almost $200. Never again.

Booking with Jason was seamless. Clear and professional. The cleaner , Kassandra, was on-time,…read moreprofessional and was soo efficient she finished 30 mins early. Woohoo. I'll be a repeat customer for sure.

They were hired for a deep clean. What was promised by the salesperson and what was provided by the…read morecleaners was a very different experience. I don't believe the salesperson properly communicated with the cleaning crew. I was promised to professional experienced cleaners they sent two cleaners one experienced and one not. I paid $150 per hr. and they left after 3.5 hours. I needed to finish the job myself.

I've been looking for a reliable cleaner for a while, and I'm glad I found Kateryna. She cleaned my…read moreapartment thoroughly, paid attention to the details, and left everything looking great. Professional, punctual, and easy to work with. I highly recommend her services.

Leticia was a godsend! She meticulously cleaned our home that needed some extra loving especially…read moresince the arrival of our little one. A very detailed and thorough deep clean for sure. Fair pricing for the amazing work done - highly recommend going to Anna and her team for future services! My husband and I are eagerly trying to decide on a date for our next cleaning :0)

Very fast response and the cleaners did a great job! I've used Faria's Cleaning Services for a move…read moreout cleaning and also a deep cleaning. The attention to detail is amazing! And I specially like the upfront pricing and scheduling availability.