There is likely not enough space for me to begin to list the multitude of issues I have had with…read morethis company, but here goes: 1. Several months ago one of their employees went into my master bathroom and shit. When I walked in and I found her shitting in my bathroom, the owner and I discussed it and I requested that the employee not come back to my home to clean and the owner agreed. The company respected that until December I walked out in my living room to see the same cleaner standing in my home and did not even say good morning to me. Now fast forward to January 5, they did it again. Brought the same employee to my home and when I told them that I would not be able to allow her to clean my home, but the other cleaner Alyssa is allowed to come in to clean, Alyssa told me it will just be her cleaning and she went to check in with the office manager Steve. Alyssa came back and said they will have to clean on another day because Steve said she can't do it on her own. They then proceeded to charge my card on-file and indicated that I refused access to the home which I have video recordings from my doorbell that I did not refuse access to Alyssa. They are the ones who refused to allow Alyssa to clean the home alone. 2. Very unprofessional services. They will be in the wrong and not apologize. They no showed on me back on Sept 29, and then gaslit me and said that my schedule got thrown off from vacations that I took several months prior. Up until that time, they were coming for the regular two weeks schedule, so I'm not sure how to schedule worked for several months and then suddenly did not work in Sept. They clearly messed up and had a scheduling error and instead of owning that as any professional Business would do they gaslight costimers. 3. The cleaning services was great in the beginning and then their attention to detail and level of cleaning drastically dropped. They would clean and my bathroom floors would be left completely dirty for several cleanings back to back. They were spraying and washing it down, rather than actually scrubbing it. See photos below. Several other areas of my home would be neglected from basic things like dusting the lights over my kitchen island, blinds, cleaning the backsplash behind my stove, cleaning the range hood, cleaning underneath the kickboards of the cabinet where several food crumbs would remain that my 19 month old daughter would constantly pick up. And there's so much more. 4. They scratched the outside of my new tub in my bathroom with their vacuum. 5. Please note that if you use this company, not only will you get unprofessional services, but they will have a nasty attitude that you are begging them to clean and they are doing you a favor. These are very inexperienced people trying to run a business and doing a very poor job at it. RESPONSE TO THE BUSINESS's REPLY. Using ChatGPT to reply to me is actually amusing and shows that you just don't know what you're doing. You can't even come up with an authentic response and a lack of education in your field. It truly baffles me that they will lie when I have video recordings and I am not bluffing. I just sent them proof that I have a video recordings. I did not address the employee directly. I spoke to the Action manager this morning and I said to her very calmly that I was confused because I had an agreement with the owner Kia for the individual to not return to my property. In fact, my video recording will show that the employee walked away while I was speaking to the acting manager to go back to their car and started cursing, she was the one who used profanities. As far as several site visits, management visiting and quality control, THAT IS A LIE. The owner Kia cleans my home. That's not a site visit, that was her coming every two weeks to clean and she was part of the problem. She's actually the one who did not clean my shower for 3 consecutive cleanings. If a company would lie, knowing that a customer have actual video proof....RUN! These are not the kind of people that you want cleaning your home. And I absolutely use profanity only after they left my property and charged my card today on January 5, 2026. Our long history of text messages conversations history will show that there was never prior any profanities used before that. I also downloaded and saved all video recordings from my camera anytime any discussion took place in my home regarding any issues so I have proof so keep lying and I'll show those as well. ANOTHER UPDATE: Company states that they're immediately refunded me that is a lie. Got an email indicating that I was charged and there is no email indicating that I was refunded and my bank account reflects the same. These people are DANGEROUS !! They are lying, knowing that I can disprove everything that they are saying.

Professional, responsive, and hard-working, Kia and her team were a pleasure to work with. I asked…read morefor a deep cleaning of my home and was honestly startled by how much they could accomplish in a single day at a fair price. I imagine I will be retaining their services for quite some time to come!

Friendly, reliable, professional team and excellent cleaning services-- extremely thorough! Would…read morenot use anyone else.

this was one of the worst cleanings I've ever received at my home in the past 15 years. I do not…read morefeel like it was the Cleaner's fault. I feel like it's more of the direction from her manager or management.. They initially start the cleaning with photos, but it's very telling that the photos are in their favor so that it looks well however, when you dive deep into the cleaning, it's not cleaned.. the products use were from the dollar tree so therefore their water down and did not last. My guest found trash in their bed after being made up mirrors were not clean corners of each room we're not clean, but it had dust and dirt cabinets were not cleaned in the bathroom not even dusted on the outside. Mirrors were not cleaned in the bedrooms under the bed, was not dusted or swept in their hardwood floors in the master trash is found in the bed in my guest bedroom as my guest slept. There are complete stains and clutter in the kitchen area no appliances were wiped down and the microwave was not cleaned out as it was supposed to as well as dusting of the shelves was not completed. I end up having to complete the house cleanup on my own after leaving the hospital when I called back and showed pictures of the actual footage versus with my Cleaner hat taken, I was told that they could come back and do what was missed, which was the majority of my house, including my sticky heart with floors throughout every single room because the mop was not changed from the restroom to the regular floors, so it left a residue and almost like a toilet like smell. When I called back, I was told that I would have to pay for an additional cleaning and for an additional person to come out however, when we spoke over the phone, I was told by Miss Terry that two people would come out and that she had called me to apologize, letting me know that one person was stuck in the rain, but they will be there as soon as possible however, when I asked for the two cleaners to come back and re-clean my home I was told that there will be a another hundred dollar 50 charge this is absolutely ridiculous and I think that it's a fraud as well as a scam. I will be going back to pretty girls clean too llcI never should have stepped out of there company at all, no matter the charge.

Jordan and his team such a amazing job we booked him for the next day to do as he suggested and get…read morea deeper cleaning. Again absolutely fantastic job, professional and let me tell you when it smells and looks clean I can get a good nights sleep. Very affordable and budget friendly but definitely went above and beyond. I keep forgetting to take pictures because it's just hard to good businesses these days.

We had a great experience with M.S. VIP Cleaning this past weekend. They helped with a move out…read morecleaning job and left my son's apartment cleaner than it was when they moved in! Great communication leading up to the move and responsive to all my texts. Price was very reasonable too.

Booked ATL clean for a move-in and was very happy I did. From the jump they were very responsive…read moreand keep me informed about everything from confirming the date , what time my cleaners will arrive, and forms of payment accepted. My cleaners name was Elvia and even though she was pregnant, she put in work, got things spotless, and got into all the nooks and crannies. They really went above and beyond my expectations even climbed on top of the counter and cleaned on top of the cabinets something I probably would've never done (sad to admit). I have to say I priced around and found that they were the best for what I was looking for. I would definitely recommend and rebook Atl clean in the future.

The person I talked to wasn't considerate of my budget-very rude and unprofessional! Highly don't…read morerecommend!

Quick Responses They…read moreWere very concerned about the problem with My iPhone and was willing to assist Me right away.

So detailed excellent service reorganized my life and I can breathe again feels like a brand new…read morespace. Took a weight off my shoulders. I was overwhelmed and embarrassed to now stress-free and happy! Would highly recommend. Thank you!

I have never had my house deep cleaned before, and was honestly feeling a little shame around not…read morebeing able to keep on top of everything by myself. I've been having a terrible month and finally made the decision to invest in a full cleaning, and it made such a difference in my mental health. Compared to other Atlanta cleaning companies I looked into, Ansley has exceptionally reasonable prices and are great to communicate with. Keri was punctual, thorough, and very sweet. I have a very furry cat, so the fact that it's now been four days and I am seeing very little fur on my tables or litter on my floor is the highest compliment I can give her! Unfortunately, I don't know if professional cleanings are a cost I can justify on a monthly basis, but this experience has certainly put Ansley on the list of ways to treat myself when life gets really stressful.

Been using them for years. Savannah is the best! Very thorough and fast. Great Customer service is…read morefantastic.

DOG FRIENDLY! Great communication with owner. She let me know in advance what was to be done and…read morecost. I did meet the cleaners and they were super friendly. I told them stuff can be moved around- I guess some people like their stuff to look the same. I figure if they are cleaning it, where they want to put it back is fine with me. My dark wood floors look brand new. Bathrooms look like something out of a magazine. Also folded my blankets and pillows nice. Kitchen? I have tried to get that weird stain off my oven top- electric. Looks new. Sink- sparking. Reasonable pricing. 10/10! Keeping this in my self care rotation!

Maruza reached out to me and responded very quickly when I asked about pricing and availability…read more She was very easy to communicate with throughout searching and scheduling. She and her partner arrived in the morning for a deep clean and worked very efficiently and quickly. They left a few hours later- deep clean was very involved- and the house was SPOTLESS! We were very pleased with the results and so thankful to them for their service. We have scheduled a regular cleaning every 2 weeks and I am so glad we found them. The cost of the deep clean was as advertised. I highly recommend using My Star Maid for anyone in the area looking for a Stella cleaning service.

Very Respectful and Professional. I asked for a Deep…read moreCleaning and he went above and beyond.Great service for a great price. I am definitely going to Be using their services again.

From the owner: Dirty Dove Cleaning Company is your one stop shop for cleaning weather it’s residential,commercial…read more,medical ,pet cleaning services you name it we do it fast and efficiently give us a call and easy your mind

Cristiano's cleaning company is always reliable, friendly and thorough. Cristiano sends a reminder…read morethe night before and his team is always on time. They are considerate of my work from home schedule, and will adjust what zone they are cleaning to accommodate me. Leo cleans our home and is always very hardworking and friendly. I would definitely recommend this company. We have used them for several months now, and are increasingly impressed. Also, they use appropriate/proper cleaning supplies. In the past we had hired cleaners that used abrasive rags or inappropriate chemicals on our counters or stainless steel. Success Cleaning uses the proper products and bring their own vacuums/supplies. That might sound simple and expected, but it's often not the case with other companies. We've never had anything broken with these guys. We appreciate the care and attention they give to make sure our property is treated well.

Didn't even introduce himself-went straight to that he couldn't help me. Very unprofessional!read more

Carolina was reliable and on time, and did great work. She was great at communicating throughout…read morethe process.

From the owner: Carolina cleaning services profesional cleaning…read more We offer personalized and detailed cleaning solutions for homes and offices. Our trained team guarantees high-quality, efficient, and reliable service. Benefits: - Deep and detailed cleaning - Save time and money - Guaranteed results - Flexible scheduling Contact us for more information and to book your appointment today."