everytime these people come into my job, they always have an attitude, are very rude, and…read morecontinuously rip things out of me and my other employees hands.. i don't know what there issue is, but i feel like if your driving around in your work places car, aswell as wearing your uniform you hold up your ability to show off your buisness, will definitely never book here based on outings with this team and the disrespect. this isn't the first time and has happend with 2 wmployees from this company .

I cannot recommend. I signed up for a deep cleaning and then monthly cleanings. The "deep clean"…read morewas 2 women who were in the house for 2 hours. They did not do a walk through when done. After Kristin and the other woman left, I noticed dust on the interior doors and dust on the kitchen island etc. Despite this, maybe I was being petty, I was signed up for monthly cleanings. In the meantime, I found out my dog would need surgery, 3rd in 2 years and this time I need Ocean State to do the surgery. I am sure this will cost at least double what I have been paying. I went back and forth on whether or not to cancel. I finally made the decision on Monday, called and left a message. Kristin responded by text and said she would call. She retuned my call on Tuesday, my monthly cleaning was scheduled for that Thursday. She told me because I did not provide 30 days notice, I would be charged for the visit regardless. I am dealing with health issues and did not want to reschedule or let them that day and clean. I will be charged for nothing. My card information is on file. Kristin is very polite, the cleaning was average and more expensive than I ever have paid for comparable cleanings. Buyer beware and make sure if you sign for a contract, you know the cancellation policy, in full before signing on. Cost me $200+ dollars but lesson learned. Comb over the entire website before signing up for recurrent cleanings.

I contacted Ashley via text to which she responded promptly. We then scheduled a time for her to…read moreget an estimate of the cleaning at 12PM then next day. I was contacted at 12:15 by the property owner that no one has shown up. I texted her thinking maybe she was running late and asked the property owner to wait 10-15 more minutes in case she was. Ashley then contacted me that she was running 2 hours behind due to a family emergency. Life happens. I asked if she could do the quote later that day and schedule a cleaning for the weekend; which she responded that she could give a quote but could not do a cleaning on the weekend. Sure that's fine. I asked her what time would she be able to come to which there was no response, then asked again if she would be able to do the afternoon the next day. This was an extremely frustrating interaction with Ashley due to very poor communication on her part after giving her another chance despite the no-show.

I'm so happy to have found Ashley! It's nice to have someone I can trust and someone who goes above…read moreand beyond cleaning. Her prices are incredibly fair, too. I highly recommend this company!

I paid for deep cleaning and did not get any of the services that were offered with deep cleaning…read more I had to vacuum and clean my floors myself after they left. Only there for 2 hours. False advertisement and charged for services not given. Would not recommend. Update. The manager contacted me. Was passive aggressively rude. Refused a refund and told me I was basically wrong. STAY AWAY!! UPDATE to the update. I have now been contacted that I had excessive pet hair and it's their policy not to clean that. So seems the story changes by the hour. I have a 2 month old kitten who weighs about a pound so he must just be shedding everywhere in the three weeks I've had him. What a joke!!! Basically their deep cleaning feature is just something to make you pay over $200 for subpar work. They will not complete the items the promise on their website and then make up random lies to defend why they won't refund money for services not completed. This is the worst customer service I have ever dealt with in my life. With any business. If you want to be ripped off and treated poorly when you question it then I'd choose this business. The response the owner has given here is completely untrue and ridiculous. I filed a complaint with the BBB for services that were not provided and their response was that they will give me my money back if I removed my reviews from online. Basically extortion. I would rather let them keep every dollar than let them bully me into removing my ACCURATE review of their terrible business.

I just finished my walk through with Kristina's cleaning, I had them do a move in deep clean on a…read moremill/ loft apartment about 1900 SQ FT. I had a great experience from the time I contacted them to the end of the process. They were friendly while booking, listened to me and were realistic with pricing. They got me in as soon as they could as well. I have a strange parking situation and they were able to text the night before to tell me how many were coming etc. The two women that cleaned were so nice. They worked really hard and listened to my concerns. When I came back the place looked great. I paid extra for them to do the stove/ oven and it looked brand new. I feel comfortable moving my things in now due to their attention to detail. I would use their services again, will most likely have them come in a month or so to do a light cleaning. I would request the two women I had, Ziomara and Janine? (I'm so sorry if I spelled or got them wrong. I'm terrible with remembering names) They went above and beyond. Thank you for making my move in less stressful. I appreciate it!

Ok so I only leave reviews when completely necessary. The rudeness I just received was absolutely…read moreINSANE!! I called to make an appointment and the lady answers the phone "what do you want?!?" I go "I want to book an appointment..." and she goes "on New Year's Eve are you kidding me?!" I go "I'm confused are you open, why did you answer the phone?" Mind you, I never said book me an appointment today! All I wanted was to book an appointment to clean my house and to see what her schedule was! I'm genuinely confused how someone with this nasty type of energy even has customers. I have no idea how well she cleans houses, but I do know I don't want someone who treats potential customers with that much negative energy anywhere near my house. I feel bad for her I truly do. Mind you, it's New Year's Eve not New Year's Day. I'm working, my wife is working, and not once did I mention I needed a cleaning today... I'm actually in awe that anyone who has a business would answer the phone like that. That's the most unprofessional I've ever been treated in my entire life. As if me wanting to use her business was a burden to her... I truly truly truly wish her the absolute best. But your energy is not going to go unrecognized. Learn to treat people better. Or better yet, don't answer the phone if you're in a bad mood!! It's really not that hard. Your entire business model is customer service... God bless you to whoever answered that phone today, and oh yeah happy new year!! Good luck to whoever uses them.

We have used TLC services for years! They are thorough, reliable, and have cared for our home as…read moreif it was their own!

I just had Ligia and another woman come to my new apartment to do a deep cleaning of just the…read morebathroom and kitchen. I paid an extra 90 dollars for my fridge and stove. I had to leave for work so I paid her and left but was shocked when I got home. I posted a picture of the tub and the right half is what I did after she left. The stove was barely touched other than a quick wipe down. The window sills and any fixtures weren't touched. There was actually a dead beetle left right out on the bathroom window sill. They didn't even touch the tub by the looks of it. I have now done it all myself and asked her for at least half my money back but she just kept talking over me and saying god bless you at the end!! Worst experience I've ever had with any service.

The owner of Angel's Cleaning is a very nice woman. She deep cleaned my place in about 3 1/2…read morehours. It smells and looks great.

Mary's cleaning service is the only cleaning service we will ever use again. I cannot express how…read moreflexible, adaptable, and KIND they are to work with. Michael (owner) texted me at 8PM his time to set up a last minute deep clean of a rental property we have within the same week. It had been several years since anyone had properly cleaned it. It looked like a different home. We cannot describe how hard they worked (on the hottest day of the year so far, with no A/C). Not only did they help us with that in June, but at our other rental property in July they did an amazing job helping us get ready for new tenants. Michael was just as easy to work with (and again, was very available even with one week notice) and Mary was there leading the charge on the deep clean. If hyper-local, family owned, good people, and dependable is what you are looking for--then you do not need to look anywhere else. As a note, we live full time in California and can always count on Mary's Cleaning!!!

Betty did a phenomenal job with a very difficult housecleaning job. She went well above and beyond,…read moreI highly recommend her company!

I've been using house cleaners for years and always been upset.. until I found Ana's House…read moreCleaning! I absolutely love this company! It's always the same person that cleans my house. Other companies would send a different girl every time and it was always an issue. The price is actually lower than usual and she does an amazing job. I've recommended Ana to all of my family and friends. To be completely honest, I've never written a yelp review, but I have been so pleased with this company that I felt compelled to give 5 stars. If I could give more, I absolutely would!