I work remotely for a professional services firm and needed to get a proposal printed and delivered…read morelocally (local to the UPS store, not me) the same day. From my first phone call to the final (documented) delivery by one of the store managers, I was impressed by the kindness and willingness to help make it happen! If I lived in the area I'd be glad to go back. But, if I ever have a proposal that needed shipment in nearby MO again, I'll definitely give them a call! Thank you Star, Stephanie, Jim, and Phyllis for making my day a little easier and less stressful.

I went there to ship a package and emailed them the packing list and had them pack it up for me…read morepaid he said I was all good to go and then two weeks went by and the package never got to where it was supposed to go. I called and immediately off the bat The woman I was talking to was giving me attitude. The lady insisted it was my fault and would not even listen to me and just kept cutting me off before I could even finish a sentence to explain the situation . I asked to speak to a manager and she immediately was giving me attitude talking down to me and sticking up for the lady and was just as rude. They ended up finding the package just collecting dust on a shelf because they didn't know where it went... The fact is is that the guy that packed the package for me said I was good to go. I paid and left two weeks later. I called to find out that my package was never sent. It's my fault and I'm the one that gets belittled and talked down to instead of them just saying sorry that they made a mistake. Clearly the manager and this other coworker were friends and had no intention of being a professional with me immediately from the start of the call. I also have proof that the email was sent on the day they boxed it up and forgot to put it on. I tried telling her this and she just interrupted me and said " THAT DOESN'T MATTER!" I asked them if I could email them the shipping address and they could put it on and ship it out for me and immediately they said, "No why should we need to fix your mistake? You're gonna have to come in and get the package yourself." So after being belittled and bullied, they still wouldn't just resolve the situation so I went in. I went in and when I said I was there for the package calmly and respectfully, I was met with rolling eyes and rude demeanour. I asked them if they could please print out the shipping address for me so I could put it on the package and she made me pay for it when I have a receipt that shows I paid weeks before... She didn't care. I never make reviews and I'm a very levelheaded person. I couldn't believe that I was talked to, talked over and yelled at by two girls one being a manager instead of them just trying to fix the problem. I asked for their names and they wouldn't give them to me. I have since been going to the Arnold store and they have been very helpful, friendly and amazing. Trust me, it's worth the extra drive!

Probably the nicest UPS store I've ever been to in my life. The employees there are not only…read morewelcoming and friendly, they are efficient and speedy. No waits and no complaints. Parking can be a little annoying in that area during peak hours, but I've never had an issue with finding parking during most times in the day.

The team at the UPS Store in the Central West End is truly next level. Every time I walk in, they…read moreremember me and even ask how my week's been -- who does that these days? It's such a small thing, but it makes a huge difference. It's rare to walk into any store, let alone a busy shipping and printing spot, and feel like the staff genuinely cares. Here, you're not just another package in the pile -- you're a neighbor they know by name. In a world where customer service often feels rushed or impersonal, this place stands out. Friendly, professional, and just genuinely good people. I can't say enough about how great it feels to support a local business where the staff actually cares about their customers.

We use the Shred Truck for our Financial Firm. They always arrive timely. Jason is super friendly…read moreand prompt!

Second time I have had them to the house after cleaning out old personal papers and client files…read more The Shred Truck people are efficient and polite. You can watch your documents being shredded so you know they are gone for good! Whether it is an occasional purge or regularly scheduled at your business, these guys are the best.

R Really never thought we would be calling got junk but then the basement fridge went out and…read morebefore we realized it wasn't working it was already smelly. Finished a 930 meeting, figured out scheduling and here I am at noon moving on with my day! Phil and Justin were incredibly nice, professional and the fee was incredibly reasonable. It was a flat fee for a fridge but they showed me how pricing worked and we will use them again! We tried to clear the path so it was easy for all of us and so fast, efficient and friendly!

I was clearing out my deceased father's apartment. The crew that came were so kind and fast. I…read morecan't thank them enough. They made an incredibly hard day so much better. I'm very grateful for this company!

Super great spot for your printing needs! I needed a die cut sign of a logo and submitted via…read moreemail. We had a couple options of how we could make it work, and a staff member call me to discuss. He quoted me the price and it was ready in a week. You will be able to find other options (large chains) that will provide a bit cheaper option, but it doesn't come with the thoughtful customer service and supporting local. Will gladly order from here!

Great experience and great service for all your printing needs. I walked needing something of a…read morespecial size copied quickly and they were awesome.

They do not have set price increases, but your rate will double in 3 months then 6 months. No chart…read moreto explain pricing or a set percentage increase overtime. They falsely advertise low rates. We started at $62 for a unit and now it's $106. Other unit also went up, no reasonable person should tolerate. I believe what they are doing is illegal.

DO NOT USE THEM!! They will double or triple your rate without notice. I was paying $71 a month and…read moremy last autopay went to $142 a month. Crazy how they can get away with this. Use another storage facility.

I have an older I phone and am older myself!! My phone won't forward any attachments to the…read moredesigner or the staff to fax documents, print, e mail documents, etc.... UPS Store couldn't help me here or in another state. The employees immediately air dropped my info to themselves and then finished the project, whatever it was.... This has been an invaluable service to me. I know I need a new I Phone but in the meantime... I know where to go!!! Everyone is so kind, knowledgeable and helpful !!! Thanks!!! Maria

There is a young man named Jon who helps me with whatever I need. He is always so kind and is…read moreextremely knowledgeable. PLEASE keep him on staff. He is the reason I do business at this location. AND, the work is quality. T Hudson

Quick and easy service, Open monday - Saturday 9am-5pm…read more Got $12.25 for 4 buckets of crushed cans and an old push lawn mower ~ i believe price for cans is per pound? They are also apparently now solar powered which is cool :D My friend says this location has the best aluminum can exchange rates in the area Definitely check it out They also had a cool arcade claw machine for $10 if ur looking for a cool thrift find! They have bikes, chairs, and some other random finds

I went in there yesterday. I was in and out in a few minutes. The employees were pleasant,…read morewelcoming, honest. They paid me for items even after II told them that I wasn't even sure they'd take them.