Positive Experience with One Small Concern…read more I recently had my vehicle repaired at Gwinnett Place Body Shop, and overall, the experience was excellent. The ladies at the front desk were kind, courteous, and made the entire process smooth from start to finish. Their professionalism set the tone for what turned out to be a very positive visit. The repair work itself was immaculate. The damage from my accident was completely restored, and my car genuinely looks brand new. I was impressed by the attention to detail and the quality of the workmanship. My only concern involves the back passenger-side window. Although my repairs were for the front passenger side, I was informed that all windows were rolled down as part of the quality check. Unfortunately, the back window couldn't be closed due to what was described as a faulty regulator. The team attempted to replace the regulator, but the window still doesn't seal all the way. This was unexpected, as all windows worked perfectly before we dropped off the car. Our dealership will be evaluating the issue and sharing their findings with us soon. Despite this hiccup, I appreciate the body shop's transparency and effort to address the concern. Overall, I would still recommend Gwinnett Place Body Shop for their excellent customer service and high-quality repair work. I'm hopeful the window issue will be resolved quickly, and I appreciate the team's efforts.

So happy!! Stuart took very good care of my baby while she was in the shop for body repairs and…read morealso CLEANED MY INTERIOR FOR ME??? Amazing. Carol is very informative as well and helped me with all questions I had when I first arrived as this had been the first time I had ever had someone hit my car. I recommend this place for any body repair needs you may have!

I spoke to Paul about the issues I was having with my '19 Odyssey and he knew exactly what the…read moreissue was and asked when I could swing by for confirmation. We scheduled a time and when I arrived, he was prompt in checking my vehicle out and confirmed the issue. He saved me a few hundred dollars from what the dealership would've charged and had my vehicle ready in the timeframe he quoted. He let me know of items that may be a problem, but wasn't pushy on getting it scheduled for repairs. He simply said to give him a call when I was ready for repairs. Mize Auto gave me the services I requested and I will definitely be returning!

Top notch honest decent folks. I highly recommend them. I took my Tacoma in for service and a…read moremalfunction. They did the service for the quoted price, and they corrected the small problem at no charge. this is a great auto repair / service shop. Mark D. Winder GA

Update: I reached…read moreback out to them and got to talking to Justin (he's normally the one who I deal with). He immediately got me in for another appointment and made it his personal mission to diagnose my ac again. He even went as far as getting the team to take the system apart piece by piece and was able to solve the mystery on why my Freon was leaking and found that yes in fact I had zero Freon in the car (as I Suspected last week). He contacted me numerous times throughout the day to keep me updated. We're both hoping this is time we figured out the solution but he also schedule me in for another follow up in a couple weeks to ensure what we thought was the fix is really the fix and to make sure no additional leaking happens. Very please to say I didn't have to dump the establishment as I was very fond of them prior to this last visit. Thank you for going the extra mile to fix a bad experience.

I went to this shop after being told I have a transmission leak. My car also was shaking when I…read moredrive on the highways. I was greeted right away with a friendly warm smile, I was offered water and I sat while they diagnosed my SUV. I was offered shuttle service, so I did not have to wait for hours in their waiting g room. My car was repaired in hours. My car is driving FANTASTIC, I will return in a few days to make certain I no longer have a leak. This place is 10 mins from my home and yesterday was my first time utilizing them. I can't express enough my appreciation for addressing the issues with my car. I hate to be the bearer of bad news, but you guys are stuck with me ( and Teddy my dog). I will be returning for maintenance every 5,000 miles. My SUV is 11 years old and I travel to NY to visit my son. I feel confident that those trips can be made effortlessly now that I am YOUR customer.

I was referred to this team by another local auto mechanic. Ron, RC & Steve were all terrific. I…read morehad a stellar experience here and, as a single female, I felt this team was looking out for me and making sure I had excellent service at a very reasonable price. 1. Professional Treatment - from everyone in the office from the moment I stepped inside the door. I was cheerfully greeted. They worked me in for diagnostics quickly. And even gave me a reminder call the day before. 2. The diagnostics - took only 1/2 day and they checked many things to be sure the problem was truly only the transmission. Ron was frequently in touch with me updating me on their findings and my options. He took time and thoroughly explained how and why my transmission was acting up. 3. Transmission options - Ron went over my various options of rebuilt transmissions and the warranties each offered. When I asked for his opinion, he gave it, but he never pressured me to choose one way or the other. He left it to me to decide. 4. Scheduled for work - I was scheduled quickly at my convenience for the work to be done. Ron told me to plan on a week, but it might take less than that. The work was done in 3 days. They had checked and replaced a small (and inexpensive) part on the brakes that needed replacing (which I had already known about). 5. Pricing - I thought was very reasonable and fair. I looked up the transmission prices and I was charged exactly that for the transmission. The cost for the work is standard. I felt I got very fair pricing. All in all, I felt I got the best quality care possible and I highly recommend this team of experts!

I made an appointment for 9 am Monday to have transmission fluid changed. The person I spoke to…read moreasked if I'd be waiting and I said yes due to having no other car and 3 kids with me so he said fine. I arrived on time to find a different guy telling me that they wouldn't be able to look at it until 4pm! What the hell are appointments for then if they're going to park it all day? I said forget it and took the 3 kids and went home..waste of my time and PO'd. Don't waste time making an appointment here. They were not very accommodating to a 73 year old grandmother with 3 kids in tow!

Great service! The repair was done very well, and I really appreciated how honest and patient they…read morewere. Highly recommend!

I LOVE Nobody's! I've been coming here over 20 years. The original owner Art was a sweetheart I was…read moreso sad to hear of his passing. The owner now Andrew is FABULOUS! He use to be the one to pick me up at my home and bring me to pick up my car. Or take me home if my car had to spend the night. He was so young and eager to learn now he has 4 kids! I value their honesty especially being a female and a senior bc we all know how auto places try to rip off women and senior. They do not pressure you to get anything done but they explain in detail what needs to be done. Robert is an employee that is very personable and goes in depth letting you know what is wrong or what could go wrong if something isn't taken care of soon. I highly recommend this place if you are looking for an honest reliable auto repair/ service place. After my dealership warranty expires I always bring my vehicle here even for oil changes and they take excellent care of me! I highly recommend Nobody's!

Customer Experience - Seeking Resolution…read more I contacted Pure Auto Repair three times: The first two times, I did not receive a clear update On the third call, I was informed the delay is due to a waiting list at the Chevrolet dealership This situation is concerning because I purchased a warranty specifically to protect against extended delays and costly repairs like this. I am simply asking for: Clear communication (very nice but I have to initiate) A realistic timeline Accountability between the repair shop and the dealership I hope this can be resolved professionally and promptly. NEED ANSWERS: 3 MONTHS. MULTIPLE CALLS. STILL WAITING. CATALYTIC CONVERTER REPLACED. SENSORS AFFECTED. DELAY BLAMED ON DEALERSHIP WAITLIST. WARRANTY PURCHASED FOR SITUATIONS EXACTLY LIKE THIS. JUST ASKING FOR ANSWERS AND RESOLUTION. **This post will come down when this problem is resolved!

Jesse and ​​his team never leave a job unfinished. Their unwavering professionalism far exceeds…read morethat of any shop that is in the Lawerenceville, Ga area. I would and have recommended them to everyone i hear that is looking for a shop that stands behind there word. ​​​​​​​​​​

Saturday evening my wife and I purchased a 2021 Chevy Tahoe Z71 from Nash Chevrolet. I have never…read morebeen a fan on buying cars, new or used but our salesman, Jeff Campbell changed that for me. We stopped in right before the dealership was about to close, 9 minutes before to be exact. We didn't intend on working a deal, but just wanted to stop in and see what they had on the lot since car dealerships have had limited inventory due to the chip shortage. We saw something we liked, so I went in just to ask a few questions. Jeff made it clear that he was willing to work a deal right then and there, if we were. We hesitated because we didn't want to be rude and keep them there late, but the Nash team insisted it was ok. I told Jeff that I was a no BS kind of guy, and I wanted to get a few thing out there before we even started running credit etc.. Everything that I had concerns about, he put to rest and honored his word the whole way through the process. I told him we didn't want my credit run more than once, and I wanted to know up front if we were going to be paying more because of the vehicle shortage. He assured me the online price was the price, and by the time we signed the papers, it was. Our credit was also only ran one time as promised. There were no hidden fees, and nobody pushing anything that we didn't want pushed on us. We also were financing the vehicle under our business. I thought it might be a problem to do this being that it was after hours and Saturday, but it wasn't. Even though commercial financing costs a little more, we were still very pleased with our rate. Because the dealership was technically closed, there was nobody there to detail it, but Jeff promised that we could schedule something the following week and they would get it cleaned up for us. The pandemic has been tough on dealerships. There are fewer cars to sell, and employees that still need to be paid. Many dealerships have been marking up their vehicles 10 or 15k over the MSRP to help offset that. I'm so grateful to Nash Chevrolet for not taking advantage of us. As I told Jeff before we left, he has gained a customer for a life and I will be happy to refer anybody that I know to him.

bought a car that had a recall with the instar app. was told the part came in and bring it in. I…read morescheduled oil change and was told it was completes with recall. I left that day and someone called me saying it wasn't done. then had to bring it back up there. was told the guy was in to do recall. when I got there, the guy was gone and couldn't do recall. they didn't call to tell me this. after oil change, I heard a clicking noise like loose lug nuts. poor service and communication. no manager on duty to even speak with. I'm very unhappy with this place

I drove to this location a few months ago on a Wednesday morning and MADE AN APPOINTMENT FOR 8:30…read moream Thursday the next day to repair the odometer on my BMW x5. I got there with my husband put him in his wheelchair and rolled him into the office. The very kind gentleman who made the appointment the previous day, was there on Thursday, greeted us and helped us with the wheelchair. When we got into the office another guy said he would ask his top technician if the odometer was something they could service. He quickly returned and said they could not service my vehicle, after I made the appointment and explained to them that it needed the odometer repaired!!!! I wanted to do this review sooner, but I misplaced the business card but I found the card tonight so......... here's my review. This was an inconvenience to be turned away after getting out of my bed early and traveling with a disabled person. I could have gone somewhere else that day to get this done. Please communicate clearly about your services offered so customers are not inconvenienced!

BEWARE DO NOT USE THIS SHOP Terrible Customer Service and left my brake line unsecured which was…read moredamaged by the rotor and caused my brakes to fail while stopping at a major intersection. The technicians claim I'm a liar, that they have no responsibility over the brake line while changing pads and rotors. They tell me my explanation is an impossibility. I almost died. I called back to speak to the manager after the technician hung up on me and the manager requested I bring the vehicle in, but hing up after I refused and tried to explain that he would really address he customer service with his employees. He definitely didn't want to hear that. BEWARE DO NOT USE THIS SHOP