These folks have a great selection and great customer service. Pricing is equal to their…read morecompetition but imo service is well above. We selected luxury vinyl plank to replace our worn carpet and Nigel came out to measure and gave us a firm quote. They were all super patient with the selection process and allowed me to check out samples to take home and eyeball, since it was impossible to match our existing adjacent hardwood floors. Shout out to Johan, Kendra and Matt for all of your help. Installation was scheduled several weeks out and we got a terrific installer, Fernando, who did an excellent job and gave great attention to detail. We are super happy with our new floors so far!

Great help in the store and excellent installation by Gary Tillery. He was very professional,…read moredetail-oriented, and a pleasure to have in my home.

This company installed engineered hardwood in our townhouse in stages over the last 10 years. When…read morewe moved into a manufactured home in November 2025, we needed to replace the carpet but could no longer afford hardwood. Because we trusted this business, we decided to see if we had other, less expensive options. Kurt and Julie helped us find a quality laminate that didn't break our budget and brightened up the home beautifully. It's easy for us senior citizens to keep clean, too. A special bow of appreciation to Mitch, who did a terrific job on the new baseboards -- he painstakingly fine-tuned the places where new baseboards met old -- and was a true pleasure to have around. Even our dog liked him! If you want the job done right, these are the folks to contact.

My partner and I just purchased our first home and wanted to replace the carpet with hardwood. We…read morehad Kurt and Julie come out to take measurements and get us an estimate and they were great! They were very friendly, worked quickly, and explained everything to us. We got an estimate a few days later and agreed to have New Dimension do the work. We approved the contract and paid the deposit and they ordered the wood. We ordered Brazilian cherry solid hardwood that we wanted finished in place. We wanted it to match the existing wood that part of the house had and they got it pretty close! They started work on October 8th and were completely done with the floors the 20th. We ended up having them replace the baseboards too because we wanted something that looked nicer, so we got another estimate for that and they got to work. Brandon was the main guy doing our floors. He was very nice and honest and communicated with me regularly to let me know how everything was progressing. We got the existing floors refinished at his recommendation and they look amazing, so much better than when we bought the house! There was a small issue with the first round of sealing the existing floors and Brandon let me know immediately and fixed it for us, which did push our move-in date a few days but ultimately wasn't a problem. He also gave us a recommendation for which product to use to keep our floors clean and in good condition which I'm thankful for. Mitch took care of our baseboards and was super nice. He worked on his own and was very efficient, fixing things as he found them and asking me questions when needed. We were living in the house by the time he got started but we just stayed out of his way and made sure he had what he needed. He was very friendly and helpful and we loved having him around. Overall we had a fantastic experience with New Dimension. Julie was super nice and called me to update me regularly, and their employees were all great. They're coming back in January to replace the carpet with wood on our stairs and we are looking forward to it. We highly recommend going with New Dimension if you are looking for a flooring or baseboard upgrade!

Excellent people to work with. We love our new countertops and the short amount of time the project…read moretook from start to finish. Great job McKenzie Stone and Tile!

We LOVE McKenzie Stone & Tile! I would work with them any time- quality product and people and fair…read morepricing. They are kind and clear communicators and showed up on time each time and left our place looking better than when they arrived.

On time, very courteous, did a great job. A little problem getting appt. time setup, but all went…read morewell.

Two things could have been improved, a call the morning of for an eta when they might arrive and…read morevacuuming up the carpet fuzz from our fireplace hearth and drive way. These gentleman were extremely proficient, quiet and kind. I enjoyed meeting them. A very professional team. Thank you.

We purchased tile for three rooms in our new home from Imperial Floors, and had them perform the…read moreinstallation. The tile purchase experience was fine, and the staff very helpful. However, the company did not stand behind their installation work. Water from one of our showers would routinely leak out of the shower and on to the surrounding tile floor. Not being contractors, we assumed the issue had to do with the shower doors. We had our contractor out to review the situation, and discovered that when the tile was installed, the installer did not prepare the underlying surface correctly, and there was a high area in the middle of the shower that directed water to the outside of the shower, rather than to the drain. Imperial Floors refused to even look at the issue, stating we were outside of the warranty period. Clearly, this was an installation issue as was confirmed by our contractor. Our contractor was forced to remove the shower tile floor, and the underlying high spot, and have a different tile installer complete the installation. If Imperial Floors would have come to look at the issue it would have been clear, however the owner of Imperial Floors refused. This represents a complete lack of customer care. We would not use Imperial Floors again.

Another flawless experience with Imperial Floors! We have done business with Todd Crump at Imperial…read morefor around 20 years, and have had numerous floors installed in two different homes. Without exception, our experiences have been very positive. Zero complaints!! The installer we have come to trust implicitly, having watched him work through tricky situations (i.e.,uneven floors), is Allen. We will wait to start on a project until Allen is available because we know we are guaranteed a great outcome. In our latest project he worked with Jason, and the work was impeccable and finished well ahead of schedule. Two seasoned professionals on the job!!! We recommend Imperial Floors without reservation. We've had nothing but excellent outcomes working with Todd and Allen over the years. Bonus: who knew having floors replaced could be FUN??

I cannot express how impressed my husband I are with this company. They not only bet every quote-in…read moretown, they were quick and honest with what was needing to be done. This company works with integrity I truly value the service we received. The owner of this company puts his work first and it truly shows. he will walk through the project with you once it's done and address any concerns and will fix them immediately!! Beyond impressed with their Work integrity.

Absolutely terrible communication. This is the type of business that tells you one thing to get…read moreyour business, but delivers a substandard service. At least once a day I walk over uneven terrain because they rushed through and didn't level. I guarantee I will have broken and squeaky boards soon. Don't be fooled by their prices. You get what you pay for, and a lot less.

First of all, I have never met Mike before he came and gave us an estimate of what we needed and…read morewanted to do. He was very kind, caring and honest about what he could and could not do. He gave us a schedule that he's stuck to and made a lot of improvements to our floor. His workmanship is above and beyond what you would normally see. He does not overpriced and try to take advantage of anyone. I highly recommend anyone needing wood floor resurfacing, an additional flooring added. Our job was, we had wood floors that were highly scratched and stained in many places. We also had carpet in the living room area that was terrible. We wanted to have Wood throughout the whole common area and he said that he could match the floor that we had extended into the area. He did an exceptional job, and you would never know that there was carpet in the that now has .

Years later and they still look great! Wish he did the floors at my current house. Very…read morecommunicative, and was priced better than everyone else.

Great quality floor covering and lots of choices. The staff is knowledgeable and helpful. We…read morehad a full house carpet replacement . They were very generous about the amount of time I had the carpet sample while I was continuing my search. The removal and install process was seamless. Workers that removed the old carpet and installed the new were great! In addition the business they referred to move furniture was also very good. All the people we worked with were professional, efficient and respectful of our home and belongings.

Great personal service with carpet selection, layout and installation. Couldn't be happier. We…read morehighly recommend Gardner Floor Covering.