I have a co-op student from Germany and as a company we are providing a laundry service. On July…read more31 the personal clothing items were collected from the office and promised back by Friday. The items were returned today, but not as handed over. Some items were washed, some were not, and the best part was the unrequested dye job, NOT. Many of the items have fond memories attached, and now they are ruined, no warning phone call to say, "Hey we screwed up". Very irritating. If I could give minus stars I would. Won't recommend or use this service ever again. I get sh*t happens, but you have to own the sh*t when it happens, and you failed miserably.

I am Ethelrida Zabala-Laxa, of 2 Forest Laneway, Sheppard Centre. I find the North York's Premium…read moreDry Cleaners, their dry cleaning and alterations services among others--are excellent and beyond compare. Mandeep (Mandy), and her sister are very efficient in their job and delivers on time as they promise. They are also friendly, courteous, polite, respectful, and caring. The fitting room is clean and roomy. Thank you Mandeep and Sister, of North York's Premium Dry Cleaners for an awesome service--I am a very satisfied & happy customer !!!

I started using this dry cleaners business only this summer because it's closer to my house than…read morethe place I used to use. We started with regular men's shirts and all was ok. Hence, I felt I could trust them with a "dry cleaners only" new crochet vest. What a surprise when I open the packaging at home to find that my vest crochet came undone. They did not bother to mention anything when I picked it up. Since it's a new garment, I went to request compensation. The owner, not just refused to compensate me, but refused to take responsibility and even blame me for bringing the garment for professional cleaning. If you are not there for professional dry cleaning, what kind of service are you there for?

Friendly service, quality work, reliable, and they never make fun of me for bringing in just one…read moreshirt!

This is my 'go to' drycleaners in the neighbourhood. Great customer service, and will keep you in…read morethe loop with your order. Have tried out almost everyone on the 'Shore, but found that the quality is bang in and prices are great as well.

0/5 stars. This place honestly needs to be shut down…read more After a trip to the Caribbean, I brought in my fairly new jacket for dry cleaning. I've only had it a little over a year, and it was in excellent condition, no stains, no holes, nothing. When I brought it in, the woman working there insisted on charging me an extra $16 to "repair" the zipper because there were a few loose threads. She said it needed to be fixed before cleaning to prevent damage. It was literally just a loose thread, but I paid it anyway. I dropped my jacket off on Monday, and the pickup date they gave me was Thursday at 5 PM. I went to collect it, and suddenly my coat wasn't there. She told me to come back the next day. I said okay and called the following day to confirm it was ready before coming in. That's when I was told some nonsense story that my jacket had a stain and needed to be re-cleaned. My jacket had no stain when I brought it in, so what are you talking about? Then she told me to come back Monday. I told her that was impossible because it was -6°C, snowing and raining heavily, and this is my winter coat. I needed it by the next day at the latest. After that, I was given yet another story, this time that the delivery driver couldn't deliver because of the rain. None of this made any sense. I then asked for the store manager's number, and she refused to give it to me. Instead, she tried offering 50% off my next service but there will absolutely NOT be a next time. This morning (Saturday) she finally called to say my coat was ready. When I went to pick it up, I saw that the hardware on my all-black jacket is now completely scratched, to the point that it looks silver instead of black. When I pointed this out, she had the nerve to tell me I brought the jacket in like that and that there was nothing she could do about it. So after keeping my coat two extra days, giving me multiple false explanations, refusing to give me the manager's contact, and damaging my jacket, they still refused to take any responsibility. Terrible service from beginning to end. Zero accountability. And to the business responding to other reviews claiming customers are "scamming" you, trust and believe I have all the time in the world. People deserve to know exactly how this business operates. Don't bother trying to delete this review either, because I will just post another one. PLEASE NOTE: the first two photos were taken 2 WEEKS before I took it to LONG BRANCH CLEANERS, the last 3 photos are how I received it.

These fine folks did a fabulous job fixing up an old travel backpack I handed off to them, for $15…read more They used some really heavy duty thread to attach a strip of canvas material onto the top, which had nearly ripped off. It's sturdily on there now. It's a small, family-owned place. When I came to pick up my pack, the older gentleman and I had a great chat... Friendly people and great service. Will definitely be back for other tailoring needs!

MAGIC! I brought two…read morevery complex tops to the seamstress - one mesh with beads embroidered and one crotchet sweater - both had holes and I thought they were a lost cause. When I came to collect them, the holes were perfected mended and I couldn't even tell where the holes were in the first place. I'm really happy and just thought I had to share!!

I moved into an apartment close to here and thought this was perfect because I wear suits to work…read more I brought some suits to Sky Cleaners and was really impressed with their service. It's a mom and pop shop, which I am always eager to support, and the customer service was great. Really friendly, knowledgable and accomodating. Their prices are low, and they have specials if you bring in full suits rather than pieces. The owner has also recognized me from coming in every few weeks and is so nice. I brought a jacket in to get the sleeves shortened and she gave me a "special price" (I wanted to keep a buckle on the sleeve but didn't want to pay too much). They obviously treat their repeat customers well. The service is fast. They do same day work. Their hours are great - open early, late and weekends. They do a great job and I would highly recommend them. They do shoe repairs too, which I haven't tried yet.

I have been a client of this dry cleaners since moving to Toronto almost 17 years ago. I took a…read moredress with a vinyl piece in the front and went over the cleaning instructions and was told they could clean. They called just over two weeks later to pick up. When I did the dress was not in with the other dry cleaning. The male owner, hung the dress and went to cash me out. Something seemed off. I asked him to remove the plastic and the dress was RUINED. He was rude and told me he would fix it. I said, no, I will take it somewhere to see if it was fixable and he can compensate me for the damage. He refused. I will be taking this further as the owner lied about damage, then said not his fault its the manufacturer and refused to even apologize. DO NOT USE THIS SERVICE.

I recently brought in my blazer, white shirt, and pants for dry cleaning. They had several stains,…read moreand I was honestly nervous that they wouldn't come out. The team did an amazing job--every stain was removed, and my clothes came back looking as good as new. On top of the excellent work, the staff were incredibly friendly, welcoming, and professional. They made the whole experience stress-free from start to finish. I'm very impressed with the quality of service and would highly recommend them to anyone looking for reliable dry cleaning.

I spilt something on my favourite (and most expensive!) hoodie. I tried everything to get it out…read more No success. Carlton Cleaners were my last resort. They were amazing. The terrific family who own the business suggested several options to remove the stain. I took their advise. Five days later I picked up my hoodie and it was like new. Stain was gone. Carlton Cleaners are terrific. Good prices. Knowledgable and friendly staff. I wouldn't go anywhere else!

After my wedding dress sat in my (cramped) closet for months, it accumulated many stubborn wrinkles…read morethat needed to be steamed/pressed before the big day. Considering my request was both delicate and time-sensitive, I did considerable research beforehand, only to find that most dry cleaners in downtown Toronto have very mixed reviews... including People's Dry Cleaners. However, I decided in the case of the latter, they were primarily based on old management. I decided to take the risk. I was greeted by the owner's warm smile and immediately felt at ease. I brought my wedding dress in approximately two weeks before my wedding, and they finished the job in 2 days. My dress is now wrinkle-free! Impressed with the service, friendliness, and speed. Will return!

Great place. They do great work when repairing my clothes. Even if they are a little more expensive…read morefor repairs it is totally worth it. And they have never ruined anything I have asked to get dry cleaned. Very friendly. Highly recommend. As to the negative reviews, the ownership of this place changed about a year ago. I would say reviews older than a year are no longer applicable.

I take my winter coats to get cleaned here every year before putting them into storage. They do a…read moregreat job and the prices are very competitive -- certainly lower than any downtown places I tried before. They charged me $18 per coat (one is synthetic down, the other is wool-cashmere blend). I have also had my cashmere sweaters and dressed dry cleaned here. I don't know if I would bring anything super delicate or beaded here, but for the basics, this place is great. They usually have your stuff ready in ~4-5 days. Be careful, it's really easy to miss the place and their sign on the plaza just says "Cleaners". It's on the west side just South of Shepherd in a small plaza.

This place has terrible customer service. I brought 25+ items to dry clean. They lost one of my…read moredress pants that wasn't recovered for 3 weeks after I had to call 3 times. No apology from owner and still had nerve to demand full payment for the pant even after waisting my time with an extra trip and weeks of inconvenience. Do not go here if you value your clothes!