For a positive experience, I strongly suggest that you ask to work with Aaron Harding. He's…read morefriendly and respectful. Because of him, I have had a great car purchasing experience at Western Avenue. Like it has been written in a few reviews, there are some unprofessional folks at this dealership. There was also an instance when numbers were changed, and I was suddenly asked to pay more. However - Aaron repeatedly stepped up and intervened, making any upsetting moment better. Don't let his gentle demeanor fool you. Aaron is a trustworthy and experienced salesman. I went to this dealership to get a car, so that I can drive foster kids around, and Aaron helped to make that possible for me. Aaron's the best. If you go to Western Avenue Nissan, work with him. PS: Thanks to Ruben Juarez too!

BEWARE! This dealership uses deceptive add-on practices. They insisted that I had to pay for a…read morepre-installed add-on (which I did), and then later said that the add-on was optional. To add insult to injury, they said that they do that so they can go with the buyer who will make them the highest profit.

I had the "PERFECT EXPERIENCE " here at Car Credit Center…read more From Abel Aguilar to Felix Nieves who worked with me ,From the 2017 Hyundai I chosen thru payments and Insurance very well Professional Service from point A to Z with no pressure Very Good Job I Salute you

Professional time wasters, came in early February accompanied by my partner. I was told I was…read more"pre-approved" by Ray but due to me recently getting a new job to SOLIDIFY the deal I was told to verbatim "Come back with a full checkstub and you're good, you're already pre-approved." this was after suggesting a co-sign from my partner, fast forward I supply the checkstub and do the application and no decision just them looking for MORE income and once again trying to get a co-signer. I would only come here if you have decent credit and don't mind working with people that half ass their job and doesn't try to work with you.

I originally was so unhappy and things didn't go right initially, but Steve Hoggel stepped in after…read moreI emailed him and made it right. He was sympathetic and understanding. He is a man of integrity and his word and I would definitely use his dealership again. I was very impressed with his promptness and understanding of the situation. He made it right and we're so pleased. We would definitely buy again from them !!thank you Steve ! You are a man of your word and we were so impressed with your diligence and integrity in following through and making this right.!!And our thanks to your dealership for making this right! We will most definitely buy from you again!! Our sincere appreciation and thanks!!

I would like to shoutout Emilio for helping me and being very helpful when getting my first car, I…read morejust got it in May 11th and left happy! I appreciate his service and hope to do more business doen the line.

Unprofessional Communication and Lack of Full Disclosure…read more I brought my car in on Friday, Nov 14 and was told the part I needed would arrive on either Nov 15 or Nov 18. I asked Juan to call me with an update either way. No call came. On Wednesday, Nov 19, I called for an update and was told the part still wasn't in, that someone would pick it up, and that my car would be ready that evening. No follow-up. On Thursday, Nov 20, I called again and was told the car should be ready after a brake check. Because promised callbacks had never happened, I called back at 3 p.m. and got no return call. When I asked directly if the car would be ready that evening, I was not given a yes/no answer--only vague responses telling me to wait for his call. At 4:45 p.m., Juan finally called and said it was ready. Since I had been told not to come without his call, I had already cancelled my ride and couldn't get there. When I picked my car up this morning, the total was $28 more than what Juan repeatedly quoted. I also raised a July 2025 issue: I paid over $1,000 for brakes sold by Douglas without being told the cheaper pads contain more metal and often squeak. Juan said Mark would call me to discuss the lack of disclosure. That call never happened. Multiple missed updates, unclear communication, undisclosed product issues, and inconsistent pricing. Based on this, I cannot recommend South Chicago Jeep/Dodge.

Alex has great customer service and was very helpful every step of the way. I'm now in my new 2023…read moreChevy Traverse and extremely happy.

I am hoping this is the correct Sam's Auto Sales. The address we went to was at 6815 S. Western…read more BUT I must say Frank was awesome! We were able to walk around the lot and not be harrassed by a "sales" person. We found a great vehicle at a great price and it had some issues and Frank took care of all of them! They really help my son with the financing and found him different options that would suit what he needed. I would recommend Sam's to anyone who ask.

From the owner: we have all kinds of vehicles.read more

Just bought a brand-new Car from this place. Thank you.I am so comfortable with my payment. I will…read moredefinitely recommend these guys to my family and friends. They have a huge selection of cars and trucks. Very polite staff.

I walked away from this experience feeling like I needed to bathe. These are not honorable people,…read moreespecially Lenore and Linden. After being promised a price on a car if I left to go home and print out rebates. I came back to a different price. They did not stand behind what was advertised, even after I showed them emails that THEY SENT! Just a bad experience all around.

Drove 40 minutes to Webb from the city on a Saturday morning to look at a 2010 Lexus HS250h with…read more71K miles I saw on cars.com that I had been looking at for about two weeks but that the dealer had just dropped the price on to move the day prior. Was in and out with the vehicle in about an hour after a test drive, a request that they let me take the vehicle to a nearby mechanic I found on Yelp (John's Automotive FTW!) to make sure it had a relatively clean bill of health and no surprises. The guys also threw in a full tank of gas and a car wash before I left. Was treated really well. Thanks Webb staff.

My husband and I got our suv from Webb Auto Outlet and everything went so smoothly. The staff at…read morethis dealership was fantastic and had great attitudes. We work with Sam and he went up and beyond for us. We honestly feel like we made friends. Very knowledgeable hard-working people here. I highly recommend.

Thank you I love my Tahoe will be back for my second truck and definitely sending my family to you…read morefor theirs!

scam they tried selling me a truck that broke down they better give me the cash i gave them they…read morewant you to make a deposit right away and sell you a broken down car

Do NOT work with BURNELL. I gave this man my car in August 2020 to fix the timing chain. Had to pay…read morehalf upfront. I did not get my car back, after numerous excuses, until January of 2021. He did not ask for the rest money for the timing chain but he did say he did a tune up on my car. I paid him for the tune up. A couple weeks later my car break down again. I didn't take it back to him this time, I took it to Pep Boys. I needed a tune up and camshafts replaced(he replaced this on my car previously and they said it was placed incorrectly) . If I had to do all this again I would've just took my car to pep boys. You try to save a little money but in the end spend way more.

From the owner: Auto sales Body work…read moreAuto repairs

I just recently purchased a vehicle from rocket auto I…read morewalked out extremely happy. they were so friendly and helpful. Im so greatful I found the. I was in and out. best experience ever. I'd totally recommend!!

I would give it a zero... The own doesn't care about his customers, especially disabled person who…read moreliving thru 4 near death experiences... They sold me a car that causes nothing but issues! Don't believe anything they say. If you are that desperate to purchase a car, sure go ahead buy a car by them... but know if you have any questions or can't find something about the car, dont expect the owner to call you back! Still never received my license plate or my title car! I am waiting from ADA to look into this company & hopefully the real Rocket company is aware!