My mother have been seeing him for a bit now, seemly he does listen and is helpful for her needs…read more But his office staff needs better communication With his patients. We had a 2:20pm with the doctor. Was brought into several different exam rooms to still be sitting in an exam waiting on the doctor. It's now 3:45pm. Still no doctor. Hey I get it, emergencies come up. But his staff knows when he is running late. How about a courtesy call ladies!!! Helps the doctor out. Makes him look like he has a staff that takes care of the practice he built up!!!

Dr Shaffer is fantastic need I say more ! He really cares about his patients but does not due…read moreunnecessary tests just to increase your bill he and his staff are highly knowledgeable and will be as helpful as can be. You won't find a better eye doctor!

Made a 10:40 appointment and it's 12 and still have not seen the doctor. There was no where to sit…read more The lobby crowded the wait area crowded. Every nurse was amazing through process. Will NEVER schedule like this again. They double book then send you a text that they will charge you 25.00 if you don't show. Absolutely diabolical. ​

This is a response to what the review by Parminderpal aka dr Singh said to my Google review. See…read morethe attached pictures for my original google review, and his response, then see my counter below. Firstly, regarding the claim that all MS patients are referred, I must point out that when Parminderpal Singh arrived for my appointment, he stated that he was unaware of the purpose of my visit and claimed he had not seen my referral. This contradiction raises significant concerns about the accuracy of your assurances. Additionally, I found his demeanor to be aggressive and rude, which left me feeling quite intimidated during what should have been a neurological eye exam. If there was any confusion regarding my referral, I would have been more than willing to seek care from a regular ophthalmologist instead through my vision benefits. Furthermore, Mr. Singh's assertion that he could conduct an exam for neurological patients--which, again, was merely a standard eye exam--felt disingenuous. It was alarming to hear him mention the financial pressures faced by the practice, suggesting a potential motive behind the misleading language used in your marketing. Asking, "Would you like glasses today?" is deceptive; the question should clearly state, "Would you like a prescription today?" if that is indeed what you are offering. On the matter of billing, I was informed that my appointment would cost $150 after insurance, a figure I accepted. However, I was subsequently charged additional fees (outside the $50 prescription) that were not communicated upfront. This lack of transparency necessitated my request for an itemized receipt, which, as of now, has yet to be provided. Under legal obligations, it is your responsibility to furnish such documentation upon request. Moreover, if my expectations of being treated with respect, transparency, and dignity are deemed atypical, then it appears that your team may be disconnected from the expectations of contemporary patient care. I firmly believe that every patient deserves to be treated courteously and honestly. While I have shared Google reviews in the past to you stated that I shared only 8 and of 8, five were all 1 star reviews, which is a False statement. I've shared 10 Google Reviews, 5 were 4 stars and above, and the remaining 5 which includes yours between 1-3 stars which outlined my unsatisfactory experiences. I strive to present factual accounts on good experiences as well as bad. Sorry you were the 5th HORRIBLE experience I posted about. But I have to warn others. Especially after looking at your lower reviews, it appears you have a patter of conning your patients out of money through your unclear presentation of prescriptions, causing them to have exams and procedures they didn't need all for your financial gain. My aim is to inform potential patients of potential issues they may encounter in your practice. This also gives you time for reflection and change so you can provide better patient care. Ultimately, while financial concerns were not my primary issue, the absence of transparency and honest communication is paramount. The way patients are treated should reflect integrity and professionalism, and my experience fell short in these regards. I hope that you will take this feedback seriously and consider improving your practices moving forward. Please refrain from your racial undertones in your response and your passive aggression and attacks regarding MS patients, especially if you are going to use God to conclude your response! That's tacky. I would recommend you do your compliance courses which you are clearly skipping, so that you don't end up in a lawsuit because of your pride and arrogance. I hope you can change for the sake of others! That's what the Christian God of would do and its clear that's not who you were referring to in your conclusion! May you mature and humble yourself a little more Parminderpal.

I highly recommend Dr. Jaron. He has been wonderful to work with during the recent eye problems…read morethat I have had since I moved to AZ. I can't thank him enough for his patience while problem-solving and making changes. And, I now have 20/20 vision with both contacts and glasses again! The staff has been great and very helpful also!

Cannot recommend enough. I have never been in a doctor's office of any kind that is run as…read moreefficiently as Dr. Jaron's. He and his staff are kind and thorough. No issues with billing or pricing.

Great selection of glasses. Had fun trying on different frames and everyone was friendly and…read morehelpful. The doctor was thorough and quick.

Best eye exam in years! This place is so thorough and my husband and I learned so much about our…read moreeyes. The village eye care had different machines to test our eyes that we have never used before (I've had glasses for 8 years now; so that 8 years of eye exams and we left this place with so much more knowledge about eye health and care) We loved how they took time with the eye exam and then trying on different lens prescriptions to see what was most comfortable was the best part. Last year I had an eye exam somewhere else and I left with glasses that were unwearable because they were too strong. (I had the worst headaches) So this year we switched to The Village Eye care and we could not be happier. The service was great, the eye exam was so informative, and we left very pleased with choosing this place.

aggressive High-pressure selling of blue lens to avoid blindness saying if you do not have these…read morelens your eyes will deteriorate. Does that mean people that do not wear glasses are going to go blind? Blue light is everywhere including sun light. I see no one going blind with most not wearing blue light coating on glasses.

What a great experience! Dr Wong is great. Give this office a try. You won't be disappointed.read more

I was new patient. Staff was helpful…read more My exam was very thorough! My time was not rushed. All of my questions were answered. Dr Mohl was very knowledgeable. It was a good experience. Harriet

Complete eye exam was very easy. Doctor explained everything. Also a great listener. I left…read morefeeling i was very well taken care of.

The entire staff and doctors are professional and efficient. The selection of frames is large and…read morethe staff help find the right frames for me and my family. My son has a simple prescription but my husband has a very complicated prescription and frame needs. My face is small but my nose bridge is too large for any usual small frame. So helping us get suitable frames is no small accomplishment!

Throughout the process of setting my appointment to the exceptional care I received at my…read moreappointment at West Valley Vision, I rate this establishment 5 out of 5 stars!

I had my first visit here last week and it was the best. I was worried about the outcome because I…read morewasn't sure how good or bad my vision was. The assistant that completed all of my tests was very helpful. She was patient and thorough with explaining everything. The doctor, Beth, was very informative and helpful. I can tell she is passionate about her profession. I asked about bringing my children in and they gave me everything I needed to do so. They even made my appointment for me for a specialist I have to see. Everyone was super friendly and knowledgeable. I didn't have to get frames, but they also have a large selection of frames and contact lenses. It's like a one stop shop for your eyeballs.

Great eye specialists. They have a wide range of state-of-the-art equipment to keep your eyesight…read moreprimo. The office is very relaxed and beautifully designed. The doctors could not be more friendly and helpful. Overall great experiences every time I have an appointment.