Hot fresh and fast! I had a small cheese steak and it was very satisfying. Many sandwiches are…read moreoffered. It is tucked in the plaza so you have to look for it. Seating is limited but it is available and clean. I will be back to get lunch for our crew!

This is the best Philly cheese steak I have had in years. It so reminds me of pats in Philly. If u…read morelike Philly cheese steaks you have to go at least once. I had the lunch special. $10. Drink. Fries. Philly cheese steak. Omg so freakin good. This place makes Philly proud. I can't wait to go back.

This place in no longer in business or we were unable to locate. Phone service was inoperative so…read moreno means to communicate!

We weren't quite sure what to expect but were attracted to this restaurant because of the vegan…read moreoptions. It's tucked away in a shopping center and inside there is a small table to sit at and dine in - but we took our food to go. My wife ordered the vegan Philly cheesesteak with sweet potato fries and I ordered the 5 wing combo with sauces fries. While the establishment didn't seem the nicest - we were warmly greeted by the owner and she was very kind in directing us to what food to try and have us some options from the menu. The food - the presentation and portions were definitely fairs. I sampled the fries from both before grabbing a photo - whoops. Sweet potato fries with powdered sugar and caramel sauce on the side was like having dessert first. The batter on the fries was crisp and full of flavor. Almost couldn't stop after one. The sauced fries were great as well - just prepare to get "sticky fingers." Now on to the entrees. The vegan Philly cheesesteak was absolutely delicious. The ingredients were well sautéed and flavor able while delivering a little heat to keep your destructive taste buds from devouring the sandwhich too quickly. The vegan meat itself was almost indistinguishable from real meat per my wife - and I would have to agree. The wings were crisped nicely and the sticky sauce was very delicious. It did not need a dip to go with - and it was eaten all the way down to the bone. We will definitely be back to try out some other delicious foods- both vegan and non vegan. You can't go wrong either way!

Food was amazing, clean environment and great service. I have to say again, food was amazing. Stop…read morein and try it out. No fork? No problem

Wanted to like this place more but it just fell flat. Came…read morehere after a hike nearby with a girlfriend. She was hesitant to choose this place at first because she wanted more options than just burgers/sandwiches. Thankfully we found some Google images of the menu that had rice bowls. Friend ordered a salmon rice bowl and I ordered their famous donut burger. I thought the donut was a little too small and skinny for the price at $14. Also, this is a big kicker--no fries or sides! Within the burger, just a square of Kraft cheese, some bacon, smash burger type patty (2) but no onions, tomatoes or even cucumbers (or pickles). The value is just not it for this. Did it taste good? It did but I needed more of a crunch. Just 1 or 2 slices of raw onion would've been good. Oooooh or like crispy haystack onion straws would be perfect. Server said fries were an additional $5. Okay, no thanks! The place was really loud. It echoed slightly and just the clientele were extremely rowdy on a non-holiday Wednesday evening. It took a while to get seated, for server to even come over to take our order and to request our check. Not very impressed with the experience.

I really wish I knew the days that the young girl on the drive-thru window doesn't work because…read morethat's is when I would come. She is extremely rude and has no business working in the hospitality industry. I usually look forward to Charley's giving me a fresh, hot, tasty meal with quick amicable service. This is not the case while she is there. Peoples vibes affect the food and even though she's not cooking it, it still passes through her hands. This is enough to turn me off for this location. I'll patronize Lee Rd. or the Solon location where I have to walk in, but I'll place a mobile order and it's ALWAYS ready in 10 minutes.

The food is excellent but the service not so much. Whoever the girl is at the window it's so rude…read more She never says anything. She barely opens the window to get my money or to hand me my food. She's squeezes my bag through the window sideways. She needs to be moved to the back of the kitchen if she does not want to service customers. A hello and thank you would be nice.

Food has no seasoning and it doesn't look like the pictures. They only put enough steak on the…read moresandwich for a half of a whole. Just plain horrible. Window staff was rude and didn't care and would not redo our order. This is a big no for me!

Everything tasted okay, however there isn't much food. The sandwich was mostly bread and there were…read morehardly any fries. Better off going to Tripi off of Lorain and 41st to get an Italian beef for a few dollars more. I most likely won't go back to Charley's. I wouldn't say it's a rip-off but it isn't worth the money. I gave them 2 stars instead of 1 because the counter people were nice. As far as atmosphere...? Hope you like looking at bullet-proof glass counters.

The food is excellent and the staff dedicated to their customers…read more Unfortunately they are just not great as a logistics so you may want to just go pick up your order if you want it hot and fresh. This is a pretty universal challenge in the biz so I don't think they deserve a bad rap just for the logistics. Been ordering pizza's here for years and have never had a bad one.

This pizza was insane ! Great warm atmosphere and waitress was very nice. The pizza far…read moreexceeded any expectations while traveling in Ohio. This will definitely be a marker on map when in the area.!!

Among the local sub chains I have always preferred DiBella's, I think they make a far superior…read moreproduct. The Warrensville Heights location on Richmond is pretty typical; the stores feel more roomy and a bit more upscale then the other chains. There is plenty of seating, lots of warm wood and it just feels like they actually want you to stay and enjoy your food. On this trip I used the online ordering system which was easy and provided all of the options you could want to customize your sub. I ordered a Medium Tuna Sub on the Multigrain Bread with almost all of the veggies. The sub was ready for me to pick up, so I got in and out quickly. The Medim Sub is big enough so that I got 2 meals out of it. DiBella's bread is very good, great texture and chew, with a good flavor. The Tuna is high quality and not overly wet, plus they put a generous portion in the sub. DiBella's offers more topping options including various sweet and/or hot peppers, spinach, and mushrooms. I really appreciate being able to compliment the tuna with some crunchy and spicy items. DiBella's offers high quality subs and other items, prices are a bit higher than other chains, however you are getting better food and bigger portions. DiBella's feels more like a very good sub shop rather than a chain restaurant. If you are looking for a really good sub give them a try.

It's been years since I've had a sub from this place. I was in town and decided to stop in. The…read morerestaurant was empty and I was greeted right away. I asked the cashier what was his favorites. The cheesesteak was one that he mentioned so I decided to go with that. The cheesesteak was a great choice and the serving was plentiful. However, the sandwich could have used more mayo and cheese. It had very little cheese for what I expected in a cheesesteak and the taste was good but definitely could have been better.

Not full servings -- won't be back. Looks like somebody…read morestarted eating on my order before it was passed to me through the window.

I've been visiting this Mr Hero occasionally for years. On every visit, the service is fast and…read morefriendly. The food is exactly what I want it to be - unique, delicious, and hot. My go-to sammich is still the medium Roman burger. It's one of the best sandwiches money can buy. There's just something about those raw onions! Anyway, I will keep coming back.