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    Mr Hero

    3.1 (9 reviews)
    InexpensiveSandwiches

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    2 years ago

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    6 years ago

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    4 years ago

    Online ordering is always so fast! I've never had a bad experience with them at all. & their food never disappoints!

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    7 years ago

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    Marcello's New York Pizza - Salad for 2 people was amazing!

    Marcello's New York Pizza

    4.1(27 reviews)
    11.9 mi

    We ordered take out, a deluxe large pizza tonight. First time trying this restaurant. Very good,…read more not a chain. It was hot and ready on time

    I just had the absolute worst customer service I've ever experienced at a restaurant…read more To begin the journey, I called to place a pickup order which consisted of two pizzas and two calzones. It took at least six times for me to state my order, and the gentleman I was speaking with to repeat it back to me incorrectly before we both felt comfortable that he had the details right. He was an older fellow so I tried to be patient and told him that order accuracy is everything so I was ok spending the extra time to make sure the order was right. Once I arrived and my order was ready, we realized that one of the pizzas had the wrong toppings. At first I told them just to refund that part of the order because by the time they remade that one and I got everything home, the stuff that was right wouldn't be good after sitting in the boxes for so long. They insisted that they could remake the pizza in 8 minutes and that everything was would be fine if they left the rest of the order on top of the ovens. I repeated at least twice that I would prefer the partial refund, but they continued to insist so I grudgingly agreed. Once that one was done, they showed it to me and mentioned they added extra cheese. I was handed four boxes which allegedly contained my original order. They also told me they added an extra calzone and a slice of cheesecake in an attempt to make up for their error. Fast forward to the house and when I opened the boxes, I found not only the pizza that they remade, but also a duplicate of that pizza instead of one of the calzones I ordered and the "bonus" calzone looked like it had been sitting on the counter for the last 12 hours. To top it off, as I expected the two items from the original order that actually were correct were ice cold by that point. I will never, ever do business with these people again. It's a shame, because the food is decent when they get it right. It's simply just not worth the hassle. I was wrong about giving the benefit of the doubt to the older gentleman. I arrived early and had a good 15 minutes to see how he interacted with both the employees and other customers. Someone needs to tell him he should step away from the front lines.

    Photos
    Marcello's New York Pizza - Lobby - no dine in

    Lobby - no dine in

    Marcello's New York Pizza - Single slice NY cheese pizza

    Single slice NY cheese pizza

    Marcello's New York Pizza - Storefront

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    Storefront

    Village Inn Chicken - Ordered the triple burger cooked medium. Came out over cooked and like shoe leather. The chicken is amazing.

    Village Inn Chicken

    3.0(132 reviews)
    0.8 mi
    $

    Let me start off by saying this is not a review to hurt the Village inn, This was my grandpas…read morefavorite chicken house in Barberton . There used to be quite a few but over the years they have dwindled down. Sad but true. There used to be a chicken house called Terrace Garden beside Hopocans chicken house, it was tore down many years ago. Belgrade Gardens is another that has been here for many years and is in my opinion the best Chicken house in Barberton . So let me give the Village Inn some constructive criticism . One thing they did was to do away with the dark rye bread and replaced it with wheat. The rye bread was always given clear back to the 1950's why they decided to mess with tradition is beyond me. The hot rice is overcooked to mush and is not very good. The chicken seems to not have the same taste not sure if they are still using lard or changed that also. Some things that made a restaurant an icon you just don't mess with. Let me say the food is not that bad but could use some improvement. Hopefully they will see this review and take steps to correct their path they are on before it causes them financial hardship. I do not want this place to close I want them to do good and keep a tradition and history of Barberton alive.

    Just a warning that if you go on a Tuesday night, don't order anything grilled. Since it is steak…read morenight, the grill will back up. We waited quite a while for a server to come (probably 15 minutes). Then waited another hour for food. My grilled chicken was very tough with no flavor. Another member of the party had cold potatoes. I visit the area often, but I think Village Inn can be taken off my list of places to go.

    Photos
    Village Inn Chicken - Appropriate decor for chicken place.

    Appropriate decor for chicken place.

    Village Inn Chicken - Generous portions- I loved everything

    Generous portions- I loved everything

    Village Inn Chicken - Frosted mug- that was refreshing

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    Frosted mug- that was refreshing

    Mr Hero - sandwiches - Updated May 2026

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