We did not luck out. We hired Ricky, the owner, for a custom bathroom vanity and storage tower,…read moreexpecting quality craftsmanship from a local small business. Instead, we got rough, poorly finished cabinet doors and six months of being ignored.
The most visible areas -- the front-facing doors -- were left with raw wood grain and saw marks. A basic sanding and wood filler (used elsewhere on the same project) would have prevented it. When we sent photos, Ricky agreed it wasn't up to his standards and promised to replace the doors after "a busy patch." That was half a year ago. Since then: no responses to calls, texts, or emails.
We chose him over a Restoration Hardware or Rejuvenation vanity because we wanted to support a local craftsman who would stand behind their work. That trust was misplaced. Learn from our mistake -- be wary of Dad the Builder.
Project budget: $5600
Pros: energetic, young, well intentioned
Cons: poor attention to detail, follow through, communication