I dropped my Pixel phone on the ground about a month ago and its screen cracked, making it totally unusable. I brought it in, spoke to an employee who was friendly, answering all my questions, and he also even suggested, when I reacted to the cost of the repair of my phones screen, that its quite possible I could order the part on ebay for considerably less, if I spent some time to research and find a cheap source for the part. If so, I could supply them with the part and they would do the repair and charge me only for labor. In the end, after researching parts on eBay I actually found that what these guys were quoting me for part plus repair ($150) was totally reasonable, and actually $10 less than another nearby repair shop I had checked out. So I brought the phone to them and came back after a few days, sooner than the upper limit of the number of days they estimated for the repair - they said up to 5 days (which btw was only that long because of waiting to receive the part, and bc it was just before a weekend) and I came back after 4 days. When the tech saw me he said its 99.9% ready -the glue is drying. The tech said he only had to put a speaker grill back on. I dont know if that means he had forgotten to put on the grill and that meant he would now have to temporarily remove the new screen, put the grill on, and then replace the new screen again (in which case the event that follows might be more the tech's fault), or that it was simply the last step of the repair job & that he just hadnt gotten to yet, but either way, at that moment there was a distracting customer at the counter speaking loud who also briefly - and inappropriately - stepped BEHIND the counter to point to or handle an item, and then soon left the premises. In that brief moment of activity behind the counter the tech became distracted (as the tech reported), and the new replacement screen became damaged during the grill replacement process. I was pretty upset (and so was the tech!) but he without hesitation said he will order a replacement immediately at fastest shipping, with both the part and shipping of course to be paid for by the store, and he would throw in a Tempered Glass-type screen protector, and gave me a time to come back the next day. He said this is very rare and had never happened to him before. I gave the guy the benefit of the doubt and instead of being too upset, accepted that things happen. In the end I did pick up my repaired phone the next day in wonderful condition with its new screen, at the original price quoted, and with the new glass screen protector. Its been a month now, and Ive no complaints at all about the way the phone has been functioning. Its as good, or better, than before I dropped it. The tech's mishap described above did of course upset me and I do report the story openly and dont want to gloss over it - however, the cordiality, professionalism, and down to earth openness of these guys made a strong enough impression on me that I feel fine giving the highest star rating instead of any lower rating. There were several ways my experience with these guys could have gone downhill after the mishap, but they remained poised in a professional composure, acted quickly, openly, and responsibly and Im 100% happy with the service. I do trust the tech when he said that this was the only time this event had ever occurred to him in the course of doing a screen repair. I also did end up getting my repaired phone back within the estimated time period they originally gave, not longer, even though there was that mishap. And at final pickup, it was ready at the exact time of day they said to come by the store. Thanks for the repair, guys - I appreciate it! read more

In a day and age where smartphones, and devices alike, are our connections and/or lifeline to the rest of the world, it is extremely necessary that we carefully maintain them. Unfortunately, that is not always the case and things happen. For example, I work in construction, an environment that is not really meant for fragile items such as phones or anything you may be concerned with being damaged. But I am a parent, and I have a 13 year old in junior high school and in case of an emergency, she needs to be able to get in touch with me, so I have to keep the phone on me. As careful as I have tried to be, on more than one occasion, I've damaged the phone. Now my initial reaction the very first time, much like most of us is "OMG, my phone! my phone!!!!!" Next I think of where to fix it, and how much it's going to cost. so I go on the hunt. One day after work, and a day the phone dropped face down, I was distaraught on such a hunt. I was on my way home and had not found a place so I was prepared to search the next day, when I came across the sign they have out front stating "YOU BREAK IT, WE FIX IT!" I went in and checked it out and was amazed. Not only were they able to fix it the SAME DAY!!!.....BUT AT A REALLY REASONABLE PRICE!!!!!......and if that wasn't enough, the repair guy was on point for real though! He had such a great welcoming personality and really knows how to connect with the customer. I was beyond satisfied with my very first experience there! Unfortunately it was not my last. I broke my phone a few more times and even my daughter has had problems with hers. And every time I, with no hesitation, bring them right back to @MR.FIXSMITH. I get a reliable repair and I seriously don't worry about damage any more. and its such a weight off my shoulders. I must have had my iphone 6s plus repaired 5,6 times and it still works fine. I haven't upgraded because every time its repaired, its like new again. This is an awesome establishment, and I highly, highly recommend this business. Not only for their customer and repair service, of pretty much any device, but the wide selection of accessories. Not to mention the great discounts.(headphones, cases, chargers, etc;) I really see this business as an asset the surrounding communities!!! BRAVO MATE!!!! read more

I am not a member of the millennial set, so I rarely write reviews on social media outlets. In fact, I can't recall whether I've ever written a review on yelp. However, I was so impressed with the service that I received from Steve, the "Glass Whisperer" and the team at Mr. Fixsmith that I promised to write a review. I took my son's badly damaged and cracked screen to Mr.Fixsmith earlier this week. Steve told me that the replacement would take 15 mins so I could feel free to wait. By way of background, I am an "Apple Gal." I mean, I only take Apple products to the Genius Bar for repair. Yeah, you know, that kind of Apple Gal. So, I was skeptical, to say the least. In the back of my mind I had already decided that I would get my son a new phone, if this didn't work, so I figured I had nothing to lose. Steve returned my phone after a brief wait. It looked brand new, but did it work? I checked several apps and even recorded a brief video. The functionality was perfect and responsive. I never would have thought that a non-Apple vendor could deliver Class A service on my Apple product, but I was completely wrong! I would recommend Mr. Fixsmith to anyone who is looking to repair a device with a cracked screen. Besides the quality of the workmanship, I was impressed by the attentiveness to their customers that I observed while waiting for my phone. Steve and the gang seemed to really care about delivering fast and quality service to everyone that came through their door. Besides the repaired monitor, I got a really good deal (~50% off retail), on a new case and they threw in the tempered glass screen protector for free. Simply Amazing! Thank you! PS - Even my tech-savvy son gives you 5-stars! read more

I came in with an old iPhone 5 that had the screen falling out. It turned out the battery had swollen up, pushing the screen out, and damaging some of the components. It would have cost $100 to fix by using new parts. He was able to fix it for less than half that by using used parts, which is fine since I only use it to stream music into my stereo amp. Works well. He was very friendly and accommodating to my needs. He also works quickly. While he worked, I went down the block to do some shopping, and it was done when I got back. read more

Exceptional work and the staff was extremely helpful and enthusiastic. They fixed the screen on my iPhone 7 annnnd my 6s! I thought they would've told me to throw away my 6s because it was literally falling apart and the button was hanging on by a thin wire. Their staff took care of both phones while I had lunch and not to mention a very affordable and reasonable price. They know what they're doing and I would highly recommend a visit if you have any issues with your mobile phone. read more

I was recommended this place, so I decided to come in and get my iPhone 7 fixed. A week passes by and I end up breaking it again so I ran to the store and he fixed it that same day. I also brought in my 5s and my mothers phone to be fixed because I loved the service and the prices given to me. If I have any other phone problems in the future I'm def calling mr.fixsmith. I recommend for everyone who has a tech problem to come check the store out read more

I ran in there last week with a nice crack on my I Phone 7+ that was in need of repairs ASAP . The two brothers who run the shop greeted me, advising that the shop would close in 5 minutes. By the time I showed them my phone and had a few laughs I realised 30 minutes went by and nobody reminded me about the shop closing again. I didn't feel rushed at all, and the best part is-I got my phone fixed the very next day with a new carbon phone case! read more

The screen on my Macbook was entirely black, and kept trying to reboot every time I pressed the power button. I took it here and they were very upfront with the pricing. They ordered a new part and had it fixed by the next day. I used to come here whenever I cracked my Iphone screen and they always had it fixed within the hour. My mom also really likes this place and only ever comes here for gadget issues. Highly recommend! read more

Ask for Steve!! I broke my iPhone 7's screen and took it to this shop. A little bit of small talk and Steve gave me a nice discount on the repair. The phone was back in my hands, fully functioning within 10 minutes. Best part about the experience here, involved my younger brother who had been crying in the store. Steve gave him a free fidget spinner! That's unprecedented. Seriously, ask for Steve. read more

I requested a battery replacement for an iPhone SE. After the job was done, I asked for the old battery back. After a week of usage, the phone battery still drains just as fast. So,I brought the phone and the "old" battery to a different store, and it was determined that the battery on the phone was never replaced. The "old" battery I got back isn't even for the iPhone SE. read more

I had a time sensitive issue to deal with and Anderson and Issac were so helpful and provided top notch service in helping me fix my phone, they also added screen protectors on my parents phones. Overall, very happy with their professionalism and awesome service! I recommend if anyone has an issue with their phones, to pay them a visit! read more

MR.Fixsmith is a great place to get your electronic repairs done been here multiple times with different devices, had my iPhone 5s fixed and also my iPad. excellent customer service very helpful. I got a free tempered glass with my repair and the turn around time was much faster than I expected. Thank you very much highly recommend it!! read more

New spot I didn't even know about! Cheaper prices than all the competitors. Staff was friendly, and from my knowledge they take in all phones. The only thing I can think of that needs improving is that the store hours seem a little short. But otherwise I was satisfied with the repair done on my cracked screen on my iPhone 7. read more

Great and friendly service with the best prices! These guys were very helpful when I needed to repair the front screen of my Samsung galaxy s7 edge. Everywhere else charges way too much... I was able to get my phone fixed and with new accessories, it looks better than it ever has. I highly recommend them! read more

Mr. Fixsmith one of the best place that i ever been to fix my phone. They have done great job. Price very affordable comparing to other place that i have been . No waiting . Very clean place . Workers are very professional . I would recommend Mr. Fixsmith to everyone . Thank you for the best service .. read more

One of the most knowledgable people to have around to take care of your issues. Very reliable, time efficient, and very well priced. Beats competition and very friendly environment. From broken phone screens to any internal damage, these are the go to store. Thank you again guys!!!! Amazing job! read more

Just got my son's screen fixed today and I am very happy with everything and everyone there !!! Friendly staff and great service,what else can you ask for ! I would definitely recommend this place to anyone who need any type of service with electronic devices ! 10 stars for me !!! Thank you guys !!! read more

This place is awesome. Came in for a broken screen and they had me in and out really quick so I was able to continue the rest of my day, instead of waiting around for hours like most other places. Super convenient, friendly staff, and quality work. Is there anything else that needs to be said? read more

Great customer service! I was debating on upgrading to an iPhone 7 because my iPhone 6 was giving me problems with the screen. I took it to Mr. Fixsmith to see if they can save my phone and they were able to fix it. The staff were very professional and friendly. I highly recommend this place! read more