John was great and very professional. He fixed the refrigerator in a timely manner, and the cost…read morewas very reasonable. I would recommend them 10 out of 10 times.

Response time was quick, they were confident in their skills in repair, professional and…read morepersonable. They communicated well throughout the process. Would definitely recommend!

Michael does fantastic work. We had a frig that stopped cooling and a leaking dishwasher that he…read morefixed in two visits, for a grand total of about $200, quite a pleasant surprise versus what could have been. I highly recommend using him for all of your appliance repair work.

Very responsive and nice to work with. He showed up on time and described what he was doing. I…read morerecommend their services.

Quick reply and came out within a day. Diagnosed dishwasher leak quickly and was able to return…read morewithin days to repair with needed part. Will definitely be using again in the future!

Quick to respond and schedule. The service call fee is higher than most at $95, but it applies to…read morethe cost of any repairs, and I was sure the needed fix for my dryer would exceed that. He listened carefully as I explained the issue and asked questions. I appreciated that. He was quick to diagnose and had the needed replacement part on hand. I was very happy with the speed of service and price of repair.

My only connection with CSR Appliance is when I called them before reading the other reviews…read more I'll never do that again! DeWayne came out and replaced the heater unit on my dryer. He said it was heating now and left. After a week of not getting any callbacks, I had to get another repairman to come and fix the timer, not the heater. That had been the problem all along. After having my bank investigate this, they sent me the reply from them. They lied in their letter that they had come 3 times.(He was only here once) They said I refused to get the vent cleaned out. That was never the issue! I just wanted my dryer to work and dry my clothes. Plus they fabricated the 2 other invoices that they added to the response to my bank. I will be their biggest cheerleader to turn people away!

Go with someone else. I wish I never canceled my appt with the company I had scheduled (Lonestar…read moreAppliance). I requested a quote online and someone called me back telling me that they would be competitive with the pricing. Spencer came to my apt and told me it would cost $325 to fix the pulley for my Samsung washer. He was here for 15 minutes..... I felt like I was getting ripped off in which I am. I called Samsung and they told me the part cost $39.00. I called the office line and the lady told me labor was $125/hr (plus parts) regardless if the technician is there for less than an hr. I was completely overcharged and someone hasn't returned my phone call. I want an explanation or breakdown of the fees but no one has provided me with an answer.

My fridge stopped working. I placed a fridge repair request here in Yelp, and they reached out…read moreimmediately asking to schedule an appointment! Simple! The appointment was made. They arrived on time, and got the assessment done immediately. My quote was extremely high compared to how old my fridge is, they recommended I just buy a new fridge as the price was the same as a new fridge. I will be taking their advice and get a new fridge.

It took over two months for them to inform us that the machine was deemed irreparable; a decision…read morethey had actually made a full month earlier. That determination was "lost" internally and never communicated to us or to American Home Shield. Despite calling weekly for updates, we were repeatedly told that parts were on order when, in reality, they were not. On top of that, getting anyone on the phone was nearly impossible. Calls routinely went unanswered, and Karen and Jennifer consistently failed to return messages. This was an extremely frustrating and unacceptable experience. I would not recommend this company as dealing with them was truly horrific.

Wade came to my rescue on a refrigerator I bought that didn't work properly. It was a pre owned…read morethat I had moved by a couple of guys with a truck He diagnosed the problem that the doors were not reinstalled properly. So a fix that was $75.00 instead of $700.00 job. I highly recommend these folks. Thanks, Wade.

The tech came and was on time and fixed the problem, even though it was a very simple problem and…read moregave me pointers on possible future issues. I would highly used them again for any repairs!!

Quite pleased with the service provided. Technician was friendly even though a tad late but you…read morenever know the situation in the prior appointment.

Remo is incredibly smart! He's repaired a couple of things on my Whirlpool refrigerator that is now…read more20 years old & also my GE microwave now 13 years old. Very reasonably priced & honest man. Saved a lot of money instead of buying new appliances that likely are of lesser quality than what I have now.

I waited all day for any kind of phone call to let them know that they were running behind or they…read morehad another emergency that they had to get to so they didn't show up until almost 930 at night backing on my washer when they were finished and bent it all up so I have tried to call them several times with no avail so I definitely wouldn't recommend

Operating now as Dallas Dual Dynamics. they did not resolve the problem and then charged more than…read morewas quoted. An employee took property from my house without permission while they were there. Owner has been unresponsive when I try to contact him.