Been a customer for over 25 years... apart from having a limited number of branches, it's awesome...read more

Madison Mayorga has assisted my family for many years. She is always very professional and…read moreprovides excellent client experience.

Great staff! Branch manager opened our accts. Location and accessibility not the most convenient at…read morethis location. So I recommend going to a stand alone branch to do your day to day banking.

Love this branch! Friendly staff members that always take care of me and my family…read more It's close by to my home and they stay open late for me since I get off of work in the evening.

Such a terrible experience here, I had my phone stolen and my bank account drained. they closed my…read moreaccount then reopened it and put refunded some money (not all) into the SAME account without my permission which allowed the fraudsters to double dip. They then lied to me that they were processing my refund when they weren't and then after months of waiting and fighting for my money refused to pay me and had some dork named Jose accuse me of lying and accused me of falsifying a police report. I hate this place

They would get zero if I could give it !!!! Don't sue this credit union - they don't care at all…read more!!! My husband died and they wipe out 11 years of bill pay and current bills I had in bill pay !!! Has left me expecting me to r renter over 30 companies we bulk paid !!!! N order to pay bills in 2 days and they didn't care at all when all they had to do as transfer file and they refused !!!! Horrible horrible people !!!!! Run from this place because you are not a person to them at all !!!!

This is the best MidFirst branch in the east valley hands down…read more The assistant manager Brad is very customer oriented and the friendliest guy. All the tellers here are quick to solve any issue I have and help me with anything I need.

Great customer and online services available via their website and functional mobile app. Big bank…read moreexperience w/o big bank expense.

5/5 Stars - Fantastic Experience at the Gilbert/Germann Branch!…read moreI've been banking with Arizona Financial for a while now, and I have to say--this branch on Gilbert and Germann has really improved and stands out as one of the best! Every visit feels welcoming and efficient, and I always leave feeling like the team is genuinely here to provide a positive experience. I'm sure a big part of that comes down to Linda's excellent management skills--she clearly sets a high standard and fosters a great team environment. The staff here are exceptional, and I want to give a shoutout to just a few who always go above and beyond: Jasmine, Trey, Sarah, Renata, and I can't forget Vanessa--she's always glowing with her beautiful smile and brings such a wealth of knowledge on even the most complex banking matters, she brings a ton of value. Whether it's helping with tricky transactions, answering questions patiently, or just making the process smooth and friendly, they make you feel valued as a member. Thank you to the entire team for all you do! You've turned what could be a routine banking stop into something I actually look forward to. Highly recommend this location to anyone in the Gilbert/Chandler area--keep up the amazing work!

Yadira Berg at Arizona Financial Credit Union did a great job helping our son open his debit…read moreaccount. He was so excited. She was very friendly and helpful. We love our bank!

Undisclosed tracker found in car is now on its way to Aruba. Scandalous allowed loan without…read morecontacting both people on the title. Only giving it one star because it wouldn't let me give zero or a half

most horrible money sucking title loan place worst place ever they took my car sold it and still…read moretelling me i owe the whole loan wtffffffff it should of got paid with my car being sold.dont trust them they are evil scammers and fraudulent individuals who prey on the ones in need.they act like they helping the raza but just hungry motha***** literally they look hungry.dont go there save ur title dont trust them

Absolutely dogshit branch. They have no idea what they are doing. Idiots ran my credit without my…read moreconsent. Told me it was because of Credit Karma, however not one of the other lenders ran my credit. They are misleading, highly recommend avoiding this branch.

So I had an approval for one main financial in Gilbert. I set my appointment for today at 11am to…read moredo the paperwork for the loan. At 11am I got a call and they said that they needed my bank statement to verify that my checks go in there. During the uploading of my paperwork I spoke to a lady letting her know that my files were not uploading and she was arguing with me about it. After I finally got my bank statements uploaded I called back and my statements showed exactly the same thing as my paystub said but yet all of a sudden I was denied. I do believe she was racist with a 700 credit score and an approval now all of a sudden it was denied makes no sense to me.

I have been trying to call them because they locked my account. I've been on hold on different days…read morefor 45 minutes each day.. still never reached anyone. WORST CREDIT UNION EVER!!! Update: manager posted an apology.. how about hire more people and fix your problems! An apology without action is just an excuse!

Always an amazing experience. Excellent customer service, and everyone always has a smile on their…read moreface.

Their online banking format is horrible. When I needed account information, I had my statement on…read morehand, passcode and the works but the system would not recognize me. The response system was simply given one or two statements to repeat and I would not process my request. I am not asking for a loan or anything other than information on my account. I highly recommend that you do NOT open an account here.

Using this credit union for a refinance of my home equity loan and an auto loan. Not this branch…read morespecifically but using the phone services so this review is more for them than the branch. All I can tell you is bring your track shoes with you they are going to make you jump through and over as many hurdles as they can. Not a very streamlined process. They asked for a lot of duplicate information. Rates aren't too bad but they will make you work for it.

Great credit union... always answer your questions always nice very professional ..... customer…read moreservice answers 34/7

I came to this location to handle some business. Getting started and settled in a new place is…read morestressful enough, and worrying about finances is the last thing you need. I got a new credit card because of the awesome promo they had going on. Denzel helped me out and not only was he professional and polite, he really listened to me. He helped me get approved in a matter of minutes and I was out the door in less than 10 minutes. I've never been to a Navy Federal that I didn't like. The employees are always so friendly and they're quick processing transactions. I've been a lifer since I was pretty much born (thanks, Dad!)!! I'll never leave NFCU!! Thank you, Denzel!!