Marilena Stensland is an amazing escrow manager! When she handles my transactions, she is very…read morecommunicative, professional and great with my customers. She goes over and above to find out all the details that will protect my clients and their real estate transaction.! Marlene truly cares about the real estate agents as well as the buyers and sellers! She answers my questions as well as my clients questions with ease, and never is bothered by many phone calls that she may receive from us! You're looking for a truly caring escrow agent Marlene is your girl !

Service was unacceptable. MS, Escrow Officer, was flipped and rude. Wouldn't work with us to…read moreschedule a signing when we flew in to do our final walkthrough of property even though we requested ahead of time. Lender said they sent everything over to her ahead of time and asked her to schedule as well. She waited until we flew out of state and then told us we had to sign by the end of the day forcing us to leave work and scramble. We have purchased and sold several homes and this service was beyond sub-par. I would never recommend Premier Title Agency in Chandler based on our experience with this Escrow Officer.

I would like to alert the public about a terrible business practice being done by dessert financial…read morethat has left myself and 2 other families literally homeless. They act like you are doing a loan with them but are outsourcing all FHA loans through a company called NewRez to actually do all processing and underwriting. We have been working with Cory Talbert at Desert financial Who advised all parties loans had gone through. We all moved out out of our homes only to find out the loan was not processed at all. This left us with U-Haul's packed up and no Home to live in. instead of rectifying the solution he asked for another three week extension. Upon the clothes of the three week extension, May 22, we were alerted that they underwriting still had not completed processing the loan efforts and we were stuck again, not knowing anything other than it's not his fault and they outsourced to NewRez. This Company also fails to respond or take responsibility accountability. We are all still homeless with no concrete closed date provided. I'm gonna recommend anyone that I know to stay away from these two companies as they are not reliable and will end up costing me money in the long run.

Did you know that with an account at a credit union you can do an overdraft against your checking…read moreaccount (business or personal) it just has to be active for at least 30 days? Because I had no idea. And the fee is crazy low compared to what a credit card is going to charge you. So you can borrow up to $800 against your account for a one time $30 fee. You have 45 days in which to pay this back. **Make sure not to have anything else come out of this account before this is paid off or they will charge you $30 for each occurrence. I did find this very helpful in a pinch. I'm really glad my banker told me about this service. Considering moving my other account from Wells over here, since there's also no fee for a personal account.

We cannot thank Monique and her staff adequately for all they do for us, and for our company…read more We've been using CF for our small business for nearly 6 years now. When we began the year before I was a neophyte and Monique always took time to explain things to me. She's a patient teacher, a good team leader, and has always guided us in a good direction. If I needed an updated certificate certificate I always heard "I'll get that out to your contractor." They do that as part of their service to a small business owner. After our second year we discovered CF had a good reputation on boats and SXS. When our lithium battery exploded in our boat's compartment, burning the electrical and new decking carpet, seats kind of melted, and the smell of toxicity that made us gag and cough - that lithium soaked into EVERYTHING... CF reps really stepped up. I cried for 3 weeks as it was a special older boat that we upgraded and rehabbed back to beautiful over years. I figured there was no way to replace it. They offered us an option to buy it back that made sense. My husband hired a fellow bass fisherman to pull everything off it that was a mess. And he even surprised me by replacing the seats. CF and my husband were a good team - I use that term carefully. We have never felt it was us against them. As a small business working with water pipes, any call we had, a claim, was handled without reservation. When I questioned why they would pay a university for a rented copier that was barely dampened on the top only, they said, "We got you. It's okay." Yes insurance fraud on the university's part. Did not phase them. Skip ahead a year, and a brand new truck which I bought to keep my husband safe....well, it did its job. Both occupants walked away with only air bag burns and bruising. Our CF agent Monique turned us over quickly to another department and our truck was inspected a few days later. When first collision center turned out to be a bad decision on my part, I explained it felt like we were being reeled in and they would rip them (CF) off any way they could. They truly heard me. I explained I initialed things carefully and crossed out a paragraph explaining the center was NOT to order parts. Well, they did. And it was a partial tear down. They were going to drag out ordering things layer by layer. Not acceptable. Manager laughed at my "Maybe 6 months?" He retorted "Ha. It might be a year. We can't promise you how long." CF said "Get the truck out of there asap. We will figure out the expense later. You pay for it now and we will do all we can on the backside if it's totaled." Our next experience was more professional - conversations on day one explaining their process. Goal - we were trying to get a new truck with 4000 miles fixed asap OR get it totaled out. Extended wait times due to lack of OEM parts would mean our work truck would sit a minimum of 6 months up to 9 or 10 months. The looming UAW strike made it worse. But thanks to Valerie S at AutoNation Tempe's collision center AND our CF adjusters and their coordinators ....and the fact it was a HD diesel truck we have to have (hard to rent one)....they totaled it. This part was painless. My husband did not dicker even when they asked us if their offer was close/fair. "What we're you thinking?" That was Country Financial's attitude. We knew it was a fair offer. They could have chosen to not total it. Are we a good customer? Yes. We have everything with CF. I moved our house over to CF two years ago. And we will not consider switching - we won't shop other ins groups as long as we have our business. Our office manager rarely has to spend more than 5 minutes a week communicating on anything insurance related - this saves us money on office costs. Ms Allan knows small business needs and contracting office concerns really well. As long as she's on board my stress level is low. If you're a contractor set an appt and meet her. Actually we took a YEAR before we ever stepped into her office - we felt THAT confident after our phone meeting/interview. Customer service is great. Turn around is fast. And she cares about her clients. She saw my original home policy was weak. She stepped it up. Owner/agents do not have a simple job. Accidents. Fires. Injuries. Deaths. 7 days a week. We're ALL A TEAM IN THIS. She gets that.

A while back we were referred to Monique Allan/Country Financial by one of my neighbors when we…read morewere switching companies. They just couldn't stop singing her praises as their age and as a company. I figured I definitely want an agent and company like they were describing. We called to setup home, auto, and added an umbrella policy. What can I say but Wow! My neighbor was right. She is at the top of her game. She was extremely thorough on finding out our needs, situation, and putting together a whole picture for us and connecting the dots for everything. She was extremely patient, answered my many many questions via phone and email. Her knowledge of the industry, what we actual would need and not need, the limits, etc were incredible. We are now moving to Georgia and unfortunately Country Financial couldn't compete price wise with many of the other insurers we looked at. Monique gave us honest feedback on the other companies positive and negative. She even called back for a follow-up to let us know to consider another one we hadn't for a quote. We will very much miss Monique, and it is very rare to find someone who truly loves what they do and shares their knowledge in an unbiased manner so the customer is offered what fits their personal situation the best, instead of just adding someone to their customer base. Give her a call and you will never regret it!

Terrible company no integrity very dishonest lies and doesn't communicate wait till the last minute…read moreto throw the deal under the bus. They do not do their job do not ever use this company ever ever ever there is something very wrong. Couldn't even get a call back from Geoff after waiting until after COE they had over a month never communicated any issues and the. Just out of nowhere walked leaving everyone hanging. Dont waste your time with them!

Geoff Rooker and his team was referred us to by our realtor, Patrick Halpine. Their constant…read morecommunication was excellent and very much appreciated. Geoff called when he said he would and e-mailed us when he said he would. We applied for our mortgage lending on a Friday evening and had a pre-approval letter in hand on Sunday afternoon! If that isn't service, I don't know what is. I think the mortgage lending business is a unique one that leaves a lot of average consumers scratching their heads. You're officially buying the largest item in your entire life. As such, the numbers can be daunting. There's two important things that a home buyer needs to know: How much do I need to put down and based upon how much I'm putting down, what's my monthly mortgage payment going to be after taxes, insurance, PMI (if applicable), HOA fees (if applicable) and everything else tossed in. Those questions are important. I think Geoff and his team did a good job with explaining these numbers to my wife and I. There is a lot going on behind the scenes when you're purchasing a home and again, I think a lot of that gets lost with the average consumer. They kept everything on task and we closed on the day everyone said we would close. No hiccups. No issues. No problems. No delays. Even their underwriting team was phenomenal which is typically unheard of... they expedited our file in every way imaginable. From the moment my wife and I compiled all of our data and applied for our mortgage lending up until the day we got the keys in our hand, a mere three and a half weeks had elapsed. Granted, we fell in love with the very first home we looked at in person thanks to our awesome realtor, but still - Geoff Rooker and his team at PRMI did a phenomenal job in keeping everything moving along as smooth as can be. I would not hesitate to recommend Geoff and his team to any of my friends or family (or the rest of the Yelp community) for their mortgage lending needs! Thanks everyone for all the help!

Ryan Ehler was outstanding to work with. He informed me of all of my options and helped me choose…read morethe option that worked best for me. He was easy to get in touch with when I had questions. I would definitely recommend Academy Mortgage to friends and family that are looking to purchase or refinance a home.

Stephanie & her team - did what they said they could do. With a great rate & closed on time.read more

I would like to alert the public about a terrible business practice being done by dessert financial…read morethat has left myself and 2 other families literally homeless. They act like you are doing a loan with them but are outsourcing all FHA loans through a company called NewRez to actually do all processing and underwriting. We have been working with Cory Talbert at Desert financial Who advised all parties loans had gone through. We all moved out out of our homes only to find out the loan was not processed at all. This left us with U-Haul's packed up and no Home to live in. instead of rectifying the solution he asked for another three week extension. Upon the clothes of the three week extension, May 22, we were alerted that they underwriting still had not completed processing the loan efforts and we were stuck again, not knowing anything other than it's not his fault and they outsourced to NewRez. This Company also fails to respond or take responsibility accountability. We are all still homeless with no concrete closed date provided. I'm gonna recommend anyone that I know to stay away from these two companies as they are not reliable and will end up costing me money in the long run.

Went in to sign up for a new account. The person who helped (Lily) me was very nice and sweet. She…read moreexplained everything to me, went over any options I might like to add and made sure to answer all my questions. At the end she told me they do follow up calls to make sure everything is going ok. I missed her first call and keep forgetting to call back. So far I'm very happy with this place. So glad I found this stand alone as mostly I only see this bank inside grocery stores and I didn't want an experience like that.

It's that time of year again... when I remember why I no longer use Responsive…read more I'll keep this simple since most people won't read a long review: call someone else. There are plenty of solid tax professionals in Chandler - I know have learned. My experience with Responsive started well--good initial conversations and a strong first impression with Billy and the tax professional Irene. Unfortunately, that's where the positives ended. Follow-up was consistently poor. Communication only happened if I repeatedly chased them down, and even then it was excuse after excuse--office closures, travel, annual fishing trips, "I'll call you tomorrow"... "I'll call when we get back in the office"... which rarely happened. The breaking point: I paid them to set up my LLC, and they suggested that they be the Statutory Agent. (I agreed) A few months later, they quietly resigned as the agent through the Arizona Corporation Commission without any notice to me. No call. No email. No explanation--despite multiple attempts on my end to get answers. Even more confusing, they continued to handle my taxes afterward as if nothing happened. So weird. This review is long overdue. I'm still waiting on a refund for services that were effectively abandoned. If you value communication and accountability, I'd strongly recommend looking elsewhere. #ChandlerAZ #TaxPreparer #SmallBusinessTaxes #LLCArizona #Bookkeeping #TaxServices #ArizonaBusiness

Stay away from this Tax service!! The communication is zero and you'll have to request to talk…read morewith your CPA, otherwise drop off and pick up and figure it out for yourself! I had to call several times to find out if my taxes were completed. Then a few weeks afterwards I was notified by the IRS that my taxes were rejected, I called Marcy immediately to find out why and how best to rectify this and never spoke with her, it was handled with no communication, then to make things worse I received a bill from the IRS for nearly $1,000 because Marcy did a shitty job configuring my taxes. Plus, she's either not available or not in the office! They need to rename this place as Nonresponsive Tax and Accounting! I have no idea how Marcy retains any Clients!!!

They have the most professional staff. Always on top of dotting every I and crossing every T.read more

STAY AWAY AND FAR. Eventually the years will let you…read moreexperience what they put me thru in over 13 years servicing two loans as I am the lender. Horribly unprofessional, no email replies, different employees at all times and out of order institution. I give them minus 10 stars , yes , that bad.