Called as part of an insurance claim to get our electricity restored after a bout of huge storms…read more Keeton and Justin both were not only personable and professional but quick and super great to work with! We called since our power line had been separated from our house due to a huge tree branch falling onto it knocking us out of power. We fought with the power company tooth and nail until eventually we gave up and called SAFE. We had Keeton and Justin out to our house that afternoon and our power restored only about an hour and a half of work later. Their amazing service has earned SAFE a customer for life!

Here's the thing - they have not done any work yet on my houses, so I'll update this review later,…read morebut Noelle is wonderful to work with. She is super nice, provides clear details, very friendly and has a great memory. Excellent customer service! Now let's see how the electrical work goes :)

After initially reaching out to me to say they'd be glad to take care of my electrical needs and…read morefor me to call them for a quote. I tried calling and could never get through using the number provided. So I messaged them through Yelp and they never got back with me. I eventually found someone else outside of Yelp.

Don't know if I would recommend them, because I never got a response from an actual human being…read moreafter trying to contact them by both chat and by phone. No one answered their office phone or responded to a direct message. After a couple of days waiting for a human to reply in chat, I simply got another automated response telling me to call their office if I'm still interested in this project. Well, I was interested, but I didn't get the impression that they were. I went with another company that is definitely staffed by human beings and not chatbots. This company seems to have good reviews so maybe my experience is an anomaly. First impressions are important though. If I don't feel like a valued potential client, why would I believe that this would improve as an actual customer? -Edit: I received an automated reply to this review, telling me to call their office for a complementary quote. SMH

Outstanding customer service! I was very satisfied with the quality of work and the amount of time…read moreit took to complete. HIGHLY recommend

Fast response and came within a week. We have 17' timber ceilings. They came and hung a new…read morechandelier, installed a new light and replaced a ceiling fan in under 4 hours. Very, very happy with a plug electric!!!

Service was completed quickly but extremely overpriced and electrician, Paco did not listen to our…read moreconcerns and did what he wanted. Would not use again.

From the owner: In an emergency, we're here to help you. Our 24 hour electrician can assist you with electrical…read morerepair (such as wiring repair, light switch repair, or circuit breaker repair) and restore power in a jiff. It only takes one call! For an installation, you can use our electrical installation service. We cover all types, including electric panel installation, light fixture installation, or outlet installation.

Highly recommend this company. I had a faulty circuit breaker leave us without power to our coffee…read morebar and bathroom. They were out early the next morning to fix it and also switched out a faulty GFI outlet. They knew what they were doing, were prompt and professional. I'm so glad my home warranty referred me to them. Will definitely call out again for any electrical problems I need fixed.

I had Caval Electric do some work for me today and I was really glad I did. Carlos showed up…read moreearly, which is always a plus in my book. I did something really stupid with my hard-wired smoke detector and lost power to part of my apartment. However, it turned out that really wasn't the source of the problem: when I was monkeying with the fuses in my old-fashioned fuse box after the incident, I removed one where the socket was defective. I couldn't put the fuse back in properly and thus the power loss. Carlos discovered the problem in my fuse box, crafted a solution to it, and reconnected my smoke detector. He was friendly, polite, and quick, but he took the time to explain to me what the problem was and made sure I understood how to replace the battery in my smoke detector and reattach it to the ceiling. To top it off the price was very reasonable. I will be calling Caval the next time I need an electrician.

After months of being ghosted or overquoted by other electricians in Chicago, finding Highlights…read moreChicago was a total game-changer. I needed several installs pendant lights, a ceiling fan, and vanity lights but most companies either dragged their feet on quotes or gave me "I don't want to do this" pricing. One competitor, Mr. Mighty Electric, quoted me 3x the rate and charged a trip fee just to look at the place! Boz (the owner) was a true professional from the start. He came out for a walkthrough the same week I called, took detailed notes, and was incredibly respectful (he even took his shoes off without being asked). He promised a quote the next day and delivered a very reasonable, detailed estimate. On installation day, Boz arrived on time with three workers, gave them a clear game plan, and specifically instructed them to minimize wall damage to save me from extra painting. The crew was fantastic they checked in with me on heights for the fan and pendants before finalizing anything. They worked for 8 hours and the result was outstanding. I was so happy with the quality that I tipped the whole crew. If you want fair pricing and high quality work, call Highlights. I'll be using them for every future project!

Highlights Chicago exceeded my expectations. They were…read moreresponsive, thorough and did what they said they were going to do. I don't reside in Chicago where I have property so communication was essential. Highlights Chicago was quick and effective in responding to my inquiries and issues. Boz patiently answered my many questions. Each phase of the job was videotaped to show me their progress. (Electrical panel replaced for six unit apartment building) It should be noted that this was no small job. I couldn't help but notice how they cleaned the work area at the end of each day. Hopefully, I won't need such a big job in the future. Just knowing that I have such a remarkable company to rely on, Highlights Chicago will certainly get my repeat business, big or small.

This is the first time I've ever posted a negative review of a business or owner. However this one…read morewas earned. I scheduled an appointment a week in advance but Evergreen Electric was a No Call No Show. I even called twice and spoke to a receptionist who promised to contact the owner and call me back with an update but never did. I can't believe how disrespectful they were with no regard for the time I sat home waiting. If you are experiencing a crisis or have to take time off work to wait for service I would advise that you don't use this company. Terrible terrible terrible!!! Zero stars, I just had to select one to complete this post. Thanks for nothing.

Would not recommend this company. An employee came out to assess an electrical problem and created…read morea more complicated situation. The owner has not responded to my concerns. His employee cut wiring and removed this material from my property. Was told by the owner this would be returned. No further communication. The fact that they worsened this situation demonstrates their lack of accountability as professionals. Beware.