The girl at the desk is super condescending and rude…read more Not only did they change my appointment saying they wanted to maximize the RMT's schedule (which I agreed to, no problem).. but they changed my appointment to a longer time and charged me 90 mins when I was only there for 60 mins. When I showed them the text from the spa.. the rude girl at the desk kept arguing with me so I paid and left. Arg, rly annoyed and disappointed from being a loyal customer for over 10 years..

Marda loop location Booked a 60 minute massage, woman gave…read moreme 90 minute by mistake, was charged for the 90 minutes which is such bad business. Would never return or recommend any Leela spa again

This place is WONDERFUL! The Staff, the serenity, the scent. It's a once in a while treat, but I…read morelove it every time. Megan is the best. I've had the Spa Gel Pedicure and it lasts 4-5 weeks each time.

Simona is the absolute best esthetician in Calgary I've been going to her fur facials for over 20…read moreyears and I have followed her over the years. I would never go to any one else.

Cringy.... Do not waste your time or money. Nov 2023 * Solo…read moreAvoid this place at all cost! It's very hard to believe that the hotel is associated to such a low end spa. My facial was the weirdest, cringiest, awful spa experience ever. It was so crazy- I was confused and just wanted it to end. I think she used dollar store products on my face the whole time, no lovely smells, musky steam machine... she wiped my face with baby wipes!!!!! No name baby wipes to wash my face?!? And then she placed the wipe over my face for an extended time at one point! It felt like she was just trying to do things to fill the hour... she just slapped some lotion on that didn't even smell good and then roughly wiped it off and then I think she put one of those dollar store sheet masks on (right from the tinfoil package) and continued to dump the remaining liquid on my face. She kept shining the very bright light in my eyes, it would be so bright and then she turned it off and turned it on and off - nothing covering my eyes... it was not relaxing! She did some weird massage that wasn't a Massage. She just basically poured baby oil in my hair and then poked around a bit. It was horrible- almost hilarious as it was unbelievable. I laughed at one point when she was snapping over my face. Do yourself a favour.., choose a different place to spend your time and money.

Fantastic experience - great prices. The gentleman at the front desk was so kind and so was my…read moretechnician. One of the best facials and messages I have ever received. Thank you Divine Massage!

I've been going here for many years, the staff is always very professional and the facilities are…read morealways clean. Highly recommended for high-quality therapeutic massage services.

Such a great way to unwind after a weekend of snowboarding! We did a couples massage and the…read moreatmosphere was relaxing. I had Vera as my therapist and I specifically wanted a deep massage with emphasis on my trouble areas (back, neck, shoulders)... and man did she deliver!! She did not hold back on the pressure, but did it to the level that I found to really relieve my tight spots. Truly impressed by her abilities and skill. Will return again the next time we're in Calgary! TIPS: -They have a larger designated room for a couples massage -With your service you also get COMPLIMENTARY access to the hotel pool!

I started coming to this spot back when it was a quaint little 4 room service spa…read more Now it's got plentiful more rooms, enough staff to serve a kingdom and way more services I'd like to try...when I win the lotto. It's a full service spa, you get a locker with robe, slippers and sauna access. No pool. Single vanity area with hair dryer, q-tips, hair ties, etc. Bring your own brush. I'll review what I have tried: Facials - man, no one does it better. They tuck you into an electronically warmed blanket. I like my facials to really do the nitty gritty, get all my pores cleansed and tightened. This means extractions. And if you have no idea what extractions are like, well maybe you don't want to. If you do, you'll know how tedious and painful it can be. Well S.E.S has it down to an art. They have special tools for extractions that they constantly clean. I know this because they constantly spray down their tools with alcohol. I can hear it and smell it while in between being in pain. They exfoliate - steam - extract - cleanse - mask - tone. The whole shebang and they don't even charge you extra like some other places. In between waiting times while your face is soaking up the mask? They massage your hands. Body scrub - pretty neat concept and makes your whole body feel like you just came from the womb. Seriously. The only thing that stops me from getting this service more often is the fact that I have to lay there naked while two women scrub me all over while I am laying in an open capsule. After the scrub they close the capsule (head outside) and the water jets spray you down. There's a good resting period where it warms up like a sauna and you are totally encased in a good steam. There's light therapy that goes on so your body is illuminated in techno colored lights. The whole techie capsule thing is quite the experience. Weight loss - yes. I tried it. I could only bring myself to try it a handful of times. Hard to explain, they offer target area treatments, and hook a massage device up to a machine. There's light therapy added to the rolling device that they use and treat your choice of area for x amount of time. They log your measurements after every session. I effectively lost an inch (no I am not going to disclose where) but of course gained it all back in three fold. Not my fault they are across from a DQ. Massage - I've never heard of lumbar. I've never heard of pressure point massages. All I know is that it works and I always feel great afterwards. I'll leave it up to them to explain the sorcery behind all of that, but I will tell you that I can never stay away through a whole session. They won't make small talk if you don't want to. I love it. Yes, they do insurance claims. Eyelash extensions - no, they aren't advertising much of this like other places. I'm guessing because they are so extremely booked for extensions they don't need to. Natural looking, yup. Longer fuller doll looking, yup. The technician who is also the owner, Sandy has been doing this before all the lash places became a thing. Why she never got recognition as one of the first people in Calgary to be doing extensions is beyond me. She knows her stuff. Perfect set all the time. Parking is situated at the back, through the alley. It shares a small lot with the condos upstairs and another spa right next door (I don't understand this). You can enter from the back by ringing the doorbell. There's also street parking, free on the weekends. Review #4 of Yelp's 30 Day Challenge 2012

Quick summary: Sandy at European Spa performed my facial three weeks ago and I have permanent…read morescaring on my cheeks from her overly deep extractions! I would not recommend this place to anyone. I had clear, acne-free skin without any scars prior to my visit. I am deeply disappointed. My experience: I frequent a different salon on a regular basis and never experienced scarring before. My skin was clear before my facial at European Spa and now I'm waiting for a visit to my dermatologist to hopefully remove the extraction scars. I have since cancelled future appointments and informed them of the situation, where I was not offered any solutions. During the facial, I noticed it was more painful than my regular visits with my other spa. Sandy even warned me that the next couple of extractions were going to be painful since they were deep. When the facial was finished, my face had many blood spots and was very red. I thought the dark spots would go away within a couple weeks, but it has now been three weeks and my scaring is permanent. After further research, I've since learned "extractions are a good way to rid your skin of blackheads -- not whiteheads -- but don't let the aesthetician go too deep. A good practitioner will back away from anything not coming out easily." In sum, I do not recommend European Spa for facials.

Love the atmosphere, vibe, services, spa and relaxation. From cleanliness of the facility to the…read morestaff.

We were a group of 7 who booked in a week before and split our time between pedicures and massages…read more My massage was fantastic, I am so relaxed, my massage therapist was amazingly friendly and skilled. The whole place was beautiful and relaxing.

This location is very convenient for me so I really wanted to like it. However, I tried three…read moretimes, with three different practitioners, and the service varied from weird at best, to genuinely bad. One woman spent a truly bizarre amount of my session rubbing my ribs and my left kneecap - I am not kidding, it was just beyond strange. Bright sides: the space is nice. But I can understand why it's always empty.

This was my go to spa before it change hands in the summer of 2025. The changeover was a mess. The…read moreprevious owners never notified clients and the spa was just closed for several months with no communication about scheduled appointments, etc. I was grateful that my gift certificate was honoured by the new owners. I've now been two or three times under the new ownership. Sadly, the previous staff is gone -- who can blame them given the rocky transition. I had one or two favourite therapists and I miss them. The staff size has also been reduced so there is way less availability during the day. The massage therapist I've been seeing is good, but overall I feel the facility is losing ground. The place used to be immaculate and really felt like a spa like experience. I was in there last week, and spa shoes were dirty (they aren't cleaning them between clients - something I've noticed during previous visits), the floor has traces of salt and snow on it whereas it used to always be pristine, the decor is not as sleek as before -- there's a white leather couch that looks kind of tacky and holiday decorations that look the same. I always loved that they sent you away with a cup of hot tea. The tea is still there. I wasn't offered one during my last visit, but the time before was offered one -- so overall it's an inconsistent practice and I feel too silly to ask when not offered. I probably won't be returning once I use up my massage series, unless these new folks up their game soon.

Best massages ever And we've had MANY! Mandy and Rita are so strong! My hubby and I both went. I've…read morenever felt so relaxed! Highly recommend this place.

I really enjoyed my massage with Eva. I love deep tissue massage and she applied the pressure at…read moreexactly where I needed it. She was very friendly.