The lady whom sells the cars came up to me smoking a cigarette and then when asking about buying a…read morecar and asking about how they do things she mumbled and was very rude. I have never experienced this at a place ur trying to give them your business especially in sales. It was mind blowing and crazy she walk up to me while actively smoking a cigarette with my child with me whom HATES to be around cigarettes. So unprofessional and will never go back nor recommend this place to anyone. I will be sure to warn EVERYONE I know to stay far far far away from this place for sure!!!!! They lost a great customer and whom was willing to give them tons of business. I was looking to buy 3 cars at the time. I only gave them 1 star bc I could t leave none or I would have

You know why this auto rental is five stars? It's because they are easy to work with and are far…read moresuperior than any large car rental company (Hertz/Enterprise) in Gulf Shoes! I will never use either of those companies again. 4-Lane delivered me a small compact car at Jack Edwards airport that was clean and timely. Car ran like it was new. You talk to real people not a " computer app" when making reservations. They don't rip you off with mysterious add on fees. Locally owned and operated with friendly people with good southern hospitality! I want use anyone else!

Bre and Bri were absolutely amazing. This has honestly been ine of the best experiences I've had…read morewith any enterprise. Even when they were slammed they performed to a high level ensuring everyone was treated proffesionaly. These women truly made the experience everything you could ask for! Will definitely be back!

I authorized Enterprise to charge me for four days of supplemental insurance with the understanding…read morethey would contact me to authorize any future charges. They charged me for an extended period of ten days after, with no authorization. They refused to reimburse me, and I had to file a fraud charge with the bank. Do not use this location is my best advice. You cant talk to anyone over the phone, you sit on hold for hours. You have to physically go into the location to deal with anyone. Terrible experience after a terrible expeience in a no failult acciden.

Had a reservation online, went down n to pick up the car at the specified time and they said they…read moredidn't have cars and wouldn't get any in but didn't give anyone notice.

Zero stars! Showed up to pick up our CONFIRMED reservation. Doors were locked even though it was…read morebusiness hours. Found a back door and knocked then opened the door and yelled for someone. Finally a woman came to the back screaming at us, literally screaming to get out of her building. We told her we had a confirmed reservation and she just screamed we have no cars, now get out!!! Never again! Ran down the street to Enterprise and luckily they had a car on a late Friday afternoon! Then I recommend! If my credit card gets charged one red cent from Hertz I will be talking to my attorney!

Phil did our several Thousand Dollar Body Repair on our 2014 Dodge Mega cab dodge Ram truck…read more Hes work was flawless in returning our truck to like new condition in short order.....paying meticulous attention to every detail. Management and some of the front office of that shop was quite a different experiance...... The manager was cantankerous at times.....he originally quoted a repairs could take a month. After thinking about that we called to ask why so long.....the manager said that they werent going to make us happy and we should come pick up the truck.....huh?????....... Finally he got back to the length of time for the repair.....and said would probable be only 10days.

Very professional took my car in on a Friday and Monday they had it ready. I would definitely use…read morethem again

These guys are great. We have dealt with them twice and they were the best. Super friendly and…read morehelpful. They put us in contact with some great guys that helped us unload our rental truck. We couldn't be more happy with them.

I spoke with one helpful representative and received a quote for a 6-day rental package. Given the…read moreweather forecast, we decided to only rent for 2 days. When I called back to book, I spoke with someone else. The quotes were very similar for the same package, but for 4 less days. After some discussion back and forth, the representative gave a 2-day rental quote that seemed more reasonable, so we proceeded. We have kids, so we added the $25 protection insurance but, BE WARNED. It only is for BROKEN gear, not lost. We added it because we were more concerned about a kid losing a mask or snorkel in the ocean waves, not necesarily breaking one. $60 for a lost mask that was of poor quality. (Our Dollar Tree masks actually worked better.)

Superb service!!! No other compares to this place. The ease of renting beach equipment without…read morehassle or breaking the bank is a game changer!!! It was so easy to make my reservation online for what we needed. When I arrived for pick up, they gathered the items and helped get it all loaded. When we came back, even the return process was plain and simple. Totally look forward to coming back and doing it all over again. Anytime my life can be made easier during vacation and not result in a small personal loan at the same, I will do it. But excellent customer service will keep me as a customer for life!! Thank you all so much for being here--Tater & Sarah Harris--amazing business!

Pam takes care of passengers! Plenty of room and lights and music available. Good times.read more

Our cab took us to the Gulf Shores International Airport. Our "cab " was very clean and the driver…read moreKris was prompt-the music was good! our driver Kris on the other hand was rude-did not help us -5 women 60 years plus with heavy luggage! we all struggled to get our luggage up the stairs and he just sat there.

5 Stars - Lifesavers! Economy Car Service truly saved the…read moreday! I came in after a previous mechanic cleaned my throttle body and reset the computer, but my car was still acting up--erratic acceleration, hesitation, rough idling, poor throttle response, and RPMs spiking to 3,000+ (forcing me to shut off the engine).Matthew was incredibly helpful and kind over the phone and in person. He connected me with Kenneth, who's a total expert and knew exactly what to do. Kenneth fixed it completely FREE OF CHARGE! My car runs perfectly now. Thank you both so much--you're heroes! Highly recommend.

These guys are super knowledgable, personable, and honest. You can trust them to do good work and…read morenot rip you off. They also have some dogs to play with while you wait for your vehicle!

I rented a one way Penske truck for a 370 mile trip with the drop off at this location in Foley,…read moreAl. It was the best rental experience I had ever had... I was too sick and had to work, so I couldn't unload my truck in time for the scheduled drop off time. Due to this, I called the 800 number and they gave me until the next business day (2 days later) for free! This was because the drop off location was not open. However, this location changed their hours and called to let me know. The owner did his best to accommodate my situation and I returned it a day late and paid $0.79 tax only...virtually nothing...even offered a storage unit at a discount when I told him how I was moving into a smaller place. I will continue to only do business with this establishment and let everyone I know that they are the best I have ever dealt with.

From the owner: Save Up To 20% When You Reserve Online Today!read more