Killian was great. He serviced our home's exterior, and the experience was perfect. He was punctual, communicated precisely where he was targeting, and gave us proper expectations for the timeline upon which the product would work. He also reassured us that Moxie would come back out free of charge if we were not happy with the service. read more

Moxie better teach their drivers to drive safely. Just had a driver tailgate me, on a residential street!!!!, then decided to pass me, speeding, (luckily, there was no other car coming in the opposite lane of this narrow street) and almost ran into a resident pulling out of his driveway. Moxie, there is no need for your drivers to be driving erratic and unsafe, especially on a residential street. Teach them better before an accident happens! read more

I contacted Moxie last year for a quote. I provided my personal information as well as my home address. I decided to go with another provider. I live in a guard gated neighborhood. While out of state, I received a call from the guard gate stating that someone from Moxie Pest was at the gate stating they were there to service our home. I told the gate attendant that we didn't use them for pest service. After hanging up, I received another call from the gate saying the tech from Moxie Pest was now stating he needed to get in the gate to pickup his sick grandmother from my home. I told the gate attendant that I had I had no idea what this guy was talking about and to not let him into the neighborhood. I then called Moxie and asked for a manager to explain to me what was going on. A manager returned my call soon after to explain that the tech was just trying to get into the gated community to solicit for new business. The employee then freaked out when they said he couldn't go through the gate so he then made up a lie! Are you kidding me?? What type of people are they hiring? The manager apologized but acted as though it wasn't that big of a problem. I told the manager to make sure to delete all of my personal information from their system asap to make sure no employee had my personal information. read more

They would always come when it's raining and then all the pest spray would wash away and it would do nothing. There was one lady that definitely helped us though I forgot her name. I really wouldn't recommend moxie. read more

Will aggressively solicit all of your neighbors for pest control. Despite having a very clear "No Soliciting" sign, their route manager Nick rang by doorbell THREE times within 36 hours, managing to interrupt me thrice during WFH business meetings. Do your business for your patrons and do it well, but leave the rest of us alone! read more

Moxie Pest Control - Tucson - Pest Control Near Me - Tucson, Arizona

Moxie Pest Control has shown up at our door three separate times despite clearly posted No Soliciting signs. Each time we've explained this, but they continue to return--most recently claiming that it doesn't count as trespassing because they're "providing services in our area," which feels like a stretch. When I brought this up in a previous review, the customer service response felt generic and dismissive--just a copy-and-paste apology with no real accountability. That seems to be a pattern across other reviews as well. Out of curiosity, I looked them up and noticed they're currently suspended with the Better Business Bureau, which, based on my experience, didn't come as a surprise.. read more

Cold call at my door and I was laying down since I wasn't feeling well. Young man started the pitch and went on for many minutes even though I told him we are all set with NW. Asked if I was the home owner. He kept talking even though again I said I need to lay down because I'm sick. He ended with would you consider if we did the same for 1/2 the price. That's no way to get business. In fact I will never use Moxie! Poor interaction and my neighbors related the same experience. read more

Their door to door salesmen are extremely pushy, and they're condescending when you don't sign up with them. We already have a pest guy. We employ local and he never knocks on our door. Not to mention, we have a no soliciting sign. But the Moxie guy didn't care. He wouldn't take no for an answer and I know companies like that sort of trait in an employee but I guarantee you, it doesn't work in real life. So many neighbors complained about this guy and won't be using this company as a direct result of their solicitors. read more

**************************2025 UPDATE************************** Here we are again, Moxie Pest Control is soliciting door-to-door in our private, gated community--where a sign at the entrance gate says: "no soliciting" and "no trespassing, private community" AGAIN. Yesterday Landon rang our bell. As he began his sales pitch, I pointed out our "No soliciting, trespassing, proselytizing, or business cards." He "explained" to me that he wasn't soliciting, he was just following a Moxie service truck as it was servicing customers in our community so he could offer services to other homes. When I explained what he was doing was, in fact, soliciting and mentioned the signs at the entrance to our community, he replied there is no law against soliciting anywhere and it's just something our "HOA made up." I explained we had a problem with Moxie a few years ago and the owner was contacted and assured us they would not send salespeople to our area again. He said that wasn't true and continued his sales pitch. He asked personal questions that had NOTHING to do with pest control. I again told him he shouldn't be soliciting in our community, he continued to pitch their services and ignore my words. Finally, my husband called from another room and I told him I needed to go. He continued to try to keep me at the front door until finally, I closed the door as he was still standing there talking. Later, I was out walking and he made a point to approach me on a hoverboard, seemingly to let me know he was still soliciting in the neighborhood. It's this kind of behavior that is incredibly disrespectful and will not only make me NEVER use their services, but also tell anyone who will listen not to patronize this company. If you don't train your salespeople to LISTEN and respect people and rules, why would I have any confidence that he would give me the services I want/need or that the services would properly be provided? read more

Bugs got worse ended up with way more crickets, appearance of scorpions and then tarantulas. They sent us an email that they wanted to start charging monthly instead of the quarterly contract and the service is quarterly, and for our property it was clearly not working unfortunately. Had to pay $270 to cancel the contract after seeing for a few months it was not working. I would not recommend this service. We went and bought bug killer today and immediately had crickets running and dying before us. At least we can spend the money we did on moxie in the future on actually killing bugs at our property- the whole point of why I had wanted the service. read more

Company rep refused to observe our "no solicitation" sign or take no as an answer from my wife. When she advised him that their prices were not cheaper then our current company he asked her to prove it. I'm not sure what ethical guidelines they teach in this company but their is no way we will ever do business with them. read more

Moxie Pest Control - Tucson - Pest Control Near Me - Tucson, Arizona

DO NOT SIGN UP WITH THEIR DOOR TO DOOR SOLICITORS. They will give you one price and then they will continue charging your credit card for different prices and then they have the audacity to charge your card $286 more when you ask them to cancel and stop charging you! This is a rip off. A very expensive rip off. read more

Moxie Pest Control is simply the best. we received an email confirming the upcoming visit. Moxie's techs are thorough and always pay attention to our notes on file. Today Carson with the Tucson office came by, he was very polite and asked questions prior to starting. Carson also very good with our lab Buddy. big shout out and many thanks for a job well done! read more

we have had moxie for 7 years we recently had a fire and the young guy that came to service came all the way from phx this young man was so concerned and kind he would not accept out tip for coming all the way out here. This young man even offered to give us money. of course we did not take it. we received a hand written card from each employee telling us that they were sorry about the fire. we did not loose any animals or any family members This company has so much respect from our family for there concern and kindness. thank you moxie for everything you do and to all your employees thank you for the card. Dustin Annette Hosley. read more

A salesperson from Moxie Pest Control knocked on my door despite a clearly visible "No Soliciting" sign. When I politely declined, they continued to push their service and wouldn't take no for an answer. The aggressive sales tactics were unwelcome and unprofessional. read more

We are very happy with Moxie. We added on rodent protection for a minimal fee and they have taken care of the pack rats for us. They come when we need them and don't charge additional to the basic fee. Tony came out today to address a rodent situation and as always, was very efficient and friendly. read more

So I moved into this new spot, new build and BAMM Scorpions! No, thanks. I called a few places and Moxie was spot on from the start. I have no more issues with any type of bugs. Customer service is amazing. They have earned my business for life. I can't recommend them enough. Shout out to Andrew S, the best exterminator I know. read more

Moxie Pest Control - Tucson - Not today! - Pest Control Near Me - Tucson, Arizona

I needed help with a pest control issue after facing a major health issue. Sydney, the Moxie representative was so helpful with getting a clear idea of the problem and scheduling service. I am very pleased with the service. Killian the Field Expert was very polite and did a thorough job . Explaining each step and letting me know what to expect next. I would definitely recommend. read more

BUYER BEWARE!! This company is a sham and takes advantage of people especially seniors. Again as noted in previous posts they solicit door to door in gated communities. They offer you a special intro rate without any kind of contract and require a credit card. Calls to the front office to tell them you are not interested in further services go unattended and they still charge your card regardless if they spray or not (I made 5 calls to their office). It's also true from other posts that they want you to pay a cancellation fee ($139) for them to stop service even though you don't have a contract. I've been inconvenienced by having to have my credit card cancelled to end this madness. I've also reported their business practices to the BBB in an attempt to help others not fall victim. read more

Always prompt and professional service. I have had far fewer bugs since I started service with them. Thanks Daniel N. read more

Poor service with a smile! This company boasts customer centricity but is more interested in roping you in. We signed up for a year service with a very clear understanding with the salesman that if we moved before the end of the year it would be a valid reason to stop the contract WITHOUT fees. We ended up moving and... you guessed it- fees! After many fruitless and frustrating discussions with the customer service they have been constantly sending texts and emails claiming high customer service but wanting money even though they didn't service the house the remainder of the year. Now they are throwing around the word collections- never do business with this company. read more

Ryan D. was out today for service. Listened to my issues asking clarifying questions and came up with a plan. fast and efficient services. I also like how Moxie calls and/or sends messages so you always know when they will arrive for service. read more

we decided to give this service a try after hearing it advertised on a nationally syndicated radio show. so far it has been a disappointment, and today really doubled down on that. we had an appointment for service scheduled weeks ago, and received a text message a little after 8am that "the technician would be there within the hour." when 10am rolled around, i called their dispatch number, told them about the text we'd received and when the technician was going to get here for service. i was told that the appointment had been marked "could not service house". what? we'd been sitting around all morning with other things to do waiting for moxie. upon "further investigation", the woman i spoke to on the phone said that the technician couldn't find the house. i told her they've been here twice before and that i couldn't understand why they would have any trouble finding the house. they said the technician was directed by google maps to an alley (probably the alley behind the house). ok - so you can't read the clearly legible nearby street signs? i was also told the technician called the two phone numbers on file. one didn't answer, and the other went to voicemail (you DO know how voicemail works, right??). baloney - neither of our phones showed any missed or blocked calls. so now we have to reschedule. more than likely going to go with a different company that has employees with some common sense. and also call in to the radio show that is running their ads to tell them about our experience. read more

I highly recommend Moxie! This company is amazing!!!! Very happy with their services, Daniel came out, he was our field expert and he was great! He cleaned the spider web off of the areas where it was needed and very kind and polite. Also the lady's who answer the phone are always very polite and helpful. Thank you Daniel & Moxie Tucson! read more

Terrible business practices. A sales agent by the name of Shea Hildebrandt came to my door February 21st 2023 while I was at work and we communicated via my Ring doorbell for roughly 10 minutes for a pest control service. She's explained to me which I accepted the first service for $99 and offered a $150 discount. When asked if there was a sort of contract he danced around the answer that we could try it once and from there can decide whether to continue. I provided my card information via the DoorCam and he asked if he could on my behalf sign the agree which I gave permission to. Fast forward a month later I noticed an invoice for a quarterly charge of $155. I called there support number and spoke with an employee Erica who explained the sales agent are to not sign contracts on behalf of customers and I sent the video of the conversation to her via email. I was called back stating because my doorbell camera cut off before providing the card information there was nothing she could do in order to stop the service without a $150 termination fee. How I could sign an agreement when I explained to her I was at work is that not proof enough. I asked for her to speak to the agent who signed on my behalf is he had done this and she called back later the day stating he no longer works with Moxie. I will never recommend this company to anyone and put out this information to my local neighborhood group. This is a terrible company and I advise anyone to stay away! read more

Aggressive sales tactic. Came to our door and wanted us to book right then and set up quarterly payments. Incredibly pushy and dishonest. I listened while my husband talked to the guy at the door. My husband said he needed to talk to me, his wife, before committing to anything and the guy said 'if she wasn't here you'd book with us right? Do you deal with pests or does she? I book up fast'. Eff off dude. read more

Had a few questions gave them call got an immediate answer and technician to my door within an hour. Killian showed up and was super informative efficient and professional. Definitely would recommend (: read more

Killian Barrett did our regular scheduled service today. He communicated exactly what he was doing, the chemicals he was using. He was friendly and very professional. Great work, Killian read more

Benny did a wonderful job at our house this morning, very polite and educational! We always get great service from moxie!

This was my second quarterly maintenance with Moxie for pest control & it was on point as usual. Big thanks to Daniel Nieves for being so friendly, professional, & thorough! Also, since using Moxie, I have had ZERO issues with any kind of pests in or around the property. Very happy with the results & this company. Thanks again!! read more

we requested a service before our scheduled time as we had seen some scorpion activity in our home. Moxie accommodated us quickly and Jalen and Benny arrived, made sure they understood what we wanted and then quickly and efficiently accomplished what we needed, inside and out. We have had Moxie for several years and they have always been helpful, pleasant and accommodating, from the office staff to the technicians. read more

I can't speak to the quality of their service, but I had a negative interaction with a door-to-door salesman for Moxie. I live in a neighborhood whose HOA posted a "No soliciting" sign at the entrance. Despite this, I was interrupted by a Moxie salesman ringing my doorbell. When I noted the sign the salesman acknowledged they were aware of it, but that company leadership informed him they weren't legally enforceable. Wow. Sounds like a great company to do business with. read more

Killian from Moxie came my mom's house today and did an outstanding job! He was very helpful, thorough, he explained everything well and very courteous. read more

Moxie came and serviced our house today. As always a great job! Braden was very informative and courteous. Moxie is spot on when unexpected needs arise for no extra charges. read more

Danial came to treat our home for pests today. He checked for webw and sprayed the yard. He is efficient and does a great job. Moxie is lucky to have him representing your company. Great job Danial. Thanks, The Camerons read more

My tech Angel A. performed well. I however think Moxie charges too much especially since they only come every other month. In spite of them saying their products last 60 days, I doubt that and I'll be looking for another company soon. read more

I regret signing up with moxie the service is mediocre at best and it is way too expensive. Also my neighbor told me the door to door guy was aggressive with his wife. read more

Always amazing service and friendly reps - no pesky pests at our house thanks to #Moxiepestcontrol! Jonathan Ponce did a great job for us today! Thanks, Moxie! read more

Moxie Pest Control - Tucson - Pest Control Near Me - Tucson, Arizona

As a business owner, I really hate giving bad reviews. But in all fairness, I reached out to them and gave them an opportunity to remedy the poor service and the misleading promises. Their response is that they were sorry and it will be $160 to cancel. Even though I was told in no uncertain terms I could cancel at any time. The primary impetus of the problem is that their service simply doesn't work. They sprayed outside and yet there was no change or reduction in the bugs. I arranged a time for them to come to spray inside the house and they simply didn't show up. But they were gracious enough to call and try to upsell termite treatment. I was told the tech said I needed it. (I live in a brick house with metal studs) It's too bad that some people feel the need to be this dishonest. read more

First of all, if Moxie does not like your HONEST 1 star review on Google they have it taken down by flagging it as inappropriate. We have first-hand knowledge of multiple reviews by unhappy individuals that simply told the TRUTH and Moxie flags them as inappropriate in order to have the review pulled. Let's see if Yelp plays by the same rules. BBB reviews are forthcoming.. The Continental Ranch/Reserve community is BEYOND fed up with the door knocking by sleazy & pushy door-to-door salesmen lying about the services they provided to neighbors. Nextdoor.com is LOADED with several 100's of complaints from this company. Since Moxie can't take a hint over the last several months, rest assured the community will collectively take action to end Moxie's blatant disregard for violation of 2019-137 § 1. Do NOT believe all the google reviews that were strong armed out of customers at time of payment (that's what they do).. want to verify for yourself?? Email some of the people who posted "5 Star" reviews.. ask them if Moxie pressured them into a 5 star review while they were on the property. OR, search the real story on Moxie Pest Control on nextdoor.com. There are PAGES upon PAGES of comments like this and if need be, we will continue to post the truth about this company. Word is out and spreading fast amongst Marana residents. If Moxie wants to keep that 5 star rating they have worked so hard to swindle out of people - STOP the harassing and threatening door-to-door soliciting in Marana IMMEDIATELY! This sales approach has not been appreciated for decades now. Top that off with extremely aggressive and pushy representatives is only making matters worse. It is very easy to place an ad in the community news letter though the association and communicate with every single household up here without banging on doors. Go to https://crcatucson.com/contact-us/ to inquire about advertising. Continue this harassing approach and we as a community will collectively continue to post REAL 1 star experiences on ANY AND ALL review sites to include the BBB. Marana PD has been made aware of our complaint. We as a community demand that Moxie Pest Control immediately cease and desist their continued violation of posted solicitation laws within the town of Marana. read more