TL;DR: They're amazing and you should use them!…read more This was our second time using Good Guys and both times have been amazing! We called yesterday morning when we noticed our AC was not kicking on and they were able to get a tech out today! Butch arrived on time and was friendly as could be. He wasted no time jumping in and trying to diagnose the problem. He went through everything he could think of, figured it out, and advised us of best solutions. We never felt pressured or unsure of the decisions we were making. He also pointed out things to keep an eye on, as they appeared to be going bad or outdated, but again, never once did he push for us to buy or do anything now. He was also honest with us about replacing the unit altogether (yes, you're thinking he wants us to spend the money and they make it), but the unit is 32 years old with a life expectancy of 20, soo he's not wrong. Beyond suggesting a new unit he priced out different components that we could replace, as we wanted to, in order to squeeze as much life out as we could. We were already considering replacing, so he helped us set up a no obligation consultation later this week. And honestly, if not for the service and respect we've been shown, we'd consider shopping around more, but this family owned company has earned our business and trust for years to come! If you need service or repairs, do not hesitate to reach out and use Good Guys, because they truly are: Good Guys!

We had a new 4 ton HVAC system today. I have to highly…read morerecommend Good Guys. We had a team of 4 guys worked their booties off 8-9 hours.

He was prompt in coming to evaluate my needs, clearly stated his opinion as to my needs, gave me…read moretechnical options with no obvious hard sell tactics, and offered a fair priced proposal. Although immediate service was not available, I was able to wait. And when scheduled the work was done well and promptly. V

Found Ted to be professional & courteous. Left a message to schedule a HVAC checkup & tune-up,…read morereceived a quick response. Ted arrived within the scheduled two hour window, clearly explained what he was going to do & answered my questions in understandable responses. We will definitely use them again & recommend them to anyone looking for HVAC work.

We needed our AC system replaced after our last AC repair guys mishandled our repair. We decided to…read moregive American Energy Home Pros a chance after they helped spot many issues with our current AC unit. We went with a Carrier Unit and American Energy was able to fit us in within a week. We are expecting a child and they made sure we were a priority and respectful of our circumstances. Armaan and Kano showed up this morning a few minutes early and immediately congratulated us on our newest arrival. They were respectful of our home and busy schedules and handled the install in a timely manner. They cleaned up their workspaces and were sure to leave our home the way they found it. I am pleased to say our AC is working and house is cool ahead of this heat wave. I can't recommend these guys enough. They did one hell of a job. And shoutout to them for employing a veteran. Semper Fi Kano! We needed our AC system replaced after our last AC repair guys mishandled our repair. We decided to give American Energy Home Pros a chance after they helped spot many issues with our current AC unit. We went with a Carrier Unit and American Energy was able to fit us in within a week. We are expecting a child and they made sure we were a priority and respectful of our circumstances. Armaan and Kano showed up this morning a few minutes early and immediately congratulated us on our newest arrival. They were respectful of our home and busy schedules and handled the install in a timely manner. They cleaned up their workspaces and were sure to leave our home the way they found it. I am pleased to say our AC is working and house is cool ahead of this heat wave. I can't recommend these guys enough. They did one hell of a job. And shoutout to them for employing a veteran. Semper Fi Kano!

I had my HVAC system replaced by American Energy a few years ago, and they provided a very…read morecompetitive price compared to other quotes I received. The installation was handled professionally and efficiently. When my heater didn't perform as expected, they replaced the unit at no additional cost. They also promptly addressed minor damage to my crawl space caused during the installation. Most recently, Craig came to perform the annual maintenance on my heater, and once again, he demonstrated professionalism and efficiency. During his visit, I inquired whether the company had expanded to offer plumbing services, as I needed to replace my tankless hot water heater. To my delight, they had recently added plumbing services. After receiving a quote, I decided to hire them for the replacement. Anthony provided the quote and then returned the following week to complete the installation, which was done once again with professionalism and efficiency. They ensure everything is done cleanly, leaving no mess behind. Another fantastic job by this company! I highly recommend American Energy for their quality service and excellent value. Get a quote from them and see for yourself!

Give Scott a try if you need ac/heat services. He just installed a new system for me and he and his…read moretech Josh did a wonderful job.

Alpine heating and air conditioning gets my highest marks for integrity and quality of service. I…read morecalled scott because my thermostat was not working, and instead of charging me for a visit, he told me over the phone how I could fix it myself. A few hours later I was up and running and everybody in my house was happy that the system was repaired quickly. This local business deserves our support and I will be sure to go back to him next time I need anything concerning heating or air-conditioning. Thank you scott!

Corey came out really fast and fix the air conditioning. He knew right away what the problem was…read more Very nice young man. I highly recommend Air Craftsman for HVAC systems.

My 90 year old mom was freezing in her long term rental. A friend told her that the thermostat…read moreneeded to be reprogrammed. Air Craftsman HVAC came to the rescue! I called and Corey answered right away and sent out his technician, Chris, within the hour. Chris called me when he got there (I live out of town), and he reprogrammed the thermostat, set it for a nice, warm temperature for my mom, and noted that the propane tank was empty too. (I'll take care of that right after this review). Crisis averted, and all is well in mom's little corner of the world again. Everything fixed within an hour, and under $100!! Thank you Corey and Chris!! If anyone needs HVAC services, definitely call Air Craftsman HVAC!

I cannot express just how good the customer service is at this place. Our air conditioning broke…read moreover Fourth of July weekend and within twenty minutes of opening after I left a message during the holiday, I received a call back from Gabrielle and they sent out Jim that same day. The problem was diagnosed almost immediately and repair completed quickly. However the story doesn't end there! The initial repair led to the discovery of a secondary issue -- which was slightly delayed because we left on vacation during the first repair, so when we got back to a hot apartment they once again made us feel like we were top priority. When Jim couldn't reproduce the issue we had the second time, he even came back outside of his scheduled route to do a double check and was then able to diagnose the problem and complete a repair! During this whole process they received a lot of phone calls from me--enough for me to annoy them definitely, but they never came across annoyed. Gabrielle was always friendly and super helpful over the phone, and if she missed my call I never went more than 15-20 minutes without receiving a call back. In the same way, Jim was super friendly and responsive on-sight and explained what was going on in all of his work I would highly recommend this business and if I ever need HVAC service in the future, I know who I'm calling.

This might be the easiest 5-star review I've ever written but I called comfort king on Saturday and…read morethey called me back on Monday morning AND sent Jim Silva over the same day to look at our broken AC system. Ok, we are in the middle of a brutal heat wave so I didn't expect a call back so fast let alone having someone available to come over so fast AND fix the AC, but that's exactly what happened. An hour and $230 later and the problem was diagnosed and repaired and my house is now pumping out the most amazing cold air I've ever experienced (ok the cooler section at Costco might be a bit cooler but still). I've already passed this on to my entire neighborhood and strongly recommended they have a maintenance inspection from comfort king and Jim. Simply amazing and THANK YOU!!

I've been a full-time real estate agent since 2001. My husband retired as a contractor in…read moreresidential and commercial remodeling. In those 25+ years, we've worked alongside and hired many, many tradespeople. Micah and his team of technicians are excellent - knowledgeable, responsive and transparent. Instead of trying to "upsell," the technician diagnoses the issue and offers me and my customers a range of solutions. Their work is first-rate, and they've lived up to their name again and again for us. Phoenix Energy SOLUTIONS. Problem solved!

Terrible experience with this company. We are in the process of selling our home and the buyers…read morehired this company to perform an HVAC inspection. While the technician was at our home (I won't name names) he asked to use the restroom. I said sure assuming he may need to pee. He was in there a while and left the door cracked and you could tell he pooped. I get it, when you have to go you have to go. I ran out for an errand and when I came back I noticed the smell was still lingering. I opened the toilet and was mortified to find a giant shit and when I tried to flush it bubbled up. So not only did he shit in our toilet but he clogged it and left it. He did not let me know or even try to unclog it. Not the way to start my Monday... and I know he was the one who did it because we have cameras in the living room that show the bathroom door and he was the last one to use it. To make things worse the appraiser came while I was out and had to appraise the value of our house with the downstairs smelling like a sewer. Completely unprofessional. Would not recommend.

I don't often leave reviews, so when I do it's because I'm super impressed with the service. I live…read morein the East Bay and was trying to find a company that deals with Fujitsu AC issues still under the manufacturers warranty. Chat GPT recommended Kendrick as the number 1 company. When I phoned them they mentioned they don't come down as far as the East Bay, but told me they would find out who did service the Bay Area from the manufacturers rep who was on leave at the time. True to their word they phoned me a week later with the information. I'm impressed that they took the time to phone me (thankyou Wade for your call) and made the effort to find the information I needed, when they had nothing to gain. This is service at its best, and I'll make sure I'll always recommend them to friends who live in their area.

Very disappointed with Kendrick Heating and Air. I gave them thousands to fix my AC before, and…read moreit's been working fine, however my heater had an error code this time. When I first called the quote was $89 diagnostic and they told me if a repair was needed the $89 would go to my repair if a repair was needed. After telling them what type of heater/AC unit I had, they said my heater unit was complex, and that the diagnostic would be $250 and if any repair were needed the $250 would not contribute to the cost of the repair. $250 is quite expensive to have a guy come out and diagnose a problem. Especially in the beginning of the phone call I was quoted with $89 and it went all the way up to $250. I asked them what if it was a simple problem, would they still charge me $250? The guy on the phone told me if it is simple why are you calling us? Very rude. Instead of giving this greedy company my money, I took the time and actually was able to fix the error code on my heater on my own, so in fact if Kendrick, it would have been a huge waste of money. There are a lot of repair companies out there, Kendrick customer service is quite rude, I will be taking my business elsewhere.

Fox Faily Heat and Air Technician Mac Noble did a great job servicing our unit for the summer…read moreseason. I signed up for the semi-annual service and have always had great service from everyone at Fox. My variable speed Trane heat pump unit has cut my heating and cooling bills by at least 30% in the summer and 65-70% vs. old gas furnace $$ in the winter. Fox installed it 4 years ago and has serviced it every year since. Fox Family is highly recommended. Thankyou!

Jalen of Fox Family HVAC did an excellent job with our yearly heater checkup. He took his time and…read moredid a quality job. At the end, he emailed the report and 31 pictures of everything he checked. He was professional and well-mannered. I would highly recommend Jalen and Fox Family HVAC.