Since the last review was left two years ago, I wanted to update Yelp that Kat is still the…read moreabsolute BEST. I echo everything in Susan's review: Kat is a perfectionist, professional, efficient and SO much fun. Since moving back to NY and trying a few places around CP, I tried Kat in June. I haven't missed an appointment since, and wouldn't go anywhere else! She uses hard and soft wax, will talk you through exactly what you want and makes the whole experience 10/10!!

Katerina is hilarious, terrifying, gorgeous, and welcoming, all at once. This woman understands…read morethat making a customer feel comfortable is absolutely necessary before ripping out all the hair in their ladybits. And Kat doesn't let you *not* feel comfortable. You WILL laugh and joke and chat and feel like you made a friend, and leave her business sort of stunned that you got all that plus a fantastic wax. You don't have a choice. Because Kat is THROUGH. I have never had a wax this smooth or this complete. She even denuded my lower belly ("this happy trail is not so happy") and parts of my upper thighs I'm too lazy to always shave ("it's messing up my masterpiece"). She used three different kinds of wax and was intensely efficient without ever making me feel rushed. She also didn't make me feel like a fat glob of rolling and undulating lard deposits, as is so often the case for big girls when we get waxed. She asked me to hold some of my skin tight, but I never felt grotesque or like I didn't belong there. I also had much less irritation than I've had with other wax experiences, and I really like that she didn't tell me to come back in four weeks. Six to eight. That seems so much more rational, manageable. Very refreshing. Bottom line: go see Kat. Your confidence will skyrocket ... but it might be difficult to resist the urge to show everyone how dang smooth you are down there.

I've hopped around various EWCs in several states over the years, it's never the place it's the…read morewoman who does the wax that makes the difference. Here I highly recommend Navia. Book any service with her and you'll leave hair free and she's lovely to chat with.

I loved this place when it was in Saratoga Springs! I use to go during Covid /all the time ! I had…read moregreat people that waxed me down there ! And one time a lady said I should do only fans which I didn't know what that was at the time I did find out and the fact that she suggested it I thought was weird I never did it but other than that they did a good job

I have been going here since they have opened. First and foremost the place is clean. It is not…read morelike the chain salons where you feel you are just another customer. Alicia is wonderful! She makes you feel so comfortable no matter what wax you get. You are the only client every there at one time. Alicia's knowledge of products is amazing! The pricing is more than reasonable. I can't say enough about this place. Brittany also does massage there as well. It can be your one stop for true pampering! Try it out I guarantee you won't be disappointed!

This place is very welcoming and you are usually the only client there (you might walk past one…read morewhen leaving/entering). They do a great job and even have a slight discount for return customers!

They do not answer their phone and do not respond to emails, fb messages, or direct messages from…read moretheir website.

Are you open?? I have a gift certificate that I would like to use. No one had returned my calls.read more

My skin looks and feels so different. Kate did wonderful work! I felt so relaxed and comfortable…read more My face got the attention and care it deserved. The products smelled great and Kate is experienced and knowledgeable about skin and products. She gave me so many wonderful tips. Even after a week, my face is so bright and fresh. Thank you so much! I will be returning!

A forever client now! This was not only my first time…read moregetting a Brazilian but also trying sugaring. I've had bikini hard wax before at other places that were horrible experiences, which left me scared of trying something new but SO glad I tried with Kate! She is very knowledgeable, very warm, welcoming and meticulous with her work. I'm looking forward to my next visit with her!

Love my long time hairstylist here, but the new owners have raised the prices drastically. What…read moreused to be a $50 cut cost me more than $70 today. it's not the stylists fault but at this rate, they will drive out both clients and staff. Shame on them. Get rid of the gimmicky new services and get back to basics.

Went for a facial. Waited over 20 minutes and the esthetician never apologized. oh wait she barely…read morespoke during the entire appointment. Did not ask what products I currently use, etc. The entire atmosphere was miserable. The rooms are crammed and the damn music too loud. Every second she was opening and closing doors and the endless screeching when she moved the lamp. What a waste of my time and money? This place sucks and the staff needs to be trained

Red Lotus is my go to place because they do an amazing job every time. I have been going here for…read moreyears. Today was also an amazing day as I watched a young mom getting her nails done and trying to keep her very cute boy occupied. Not an easy feat. Annie took the time to entertain him while they finished up. Such a nice gesture!

Clean, friendly, quality service and relaxing each time I visit Red Lotus. I wouldn't go anywhere…read moreelse.

Jerry is the Best! He always does beautiful designs…read more Anne and Will are amazing owners.

That place is trash. I am never going back , and never will recommend anyone . It's pricey and the…read moreservice is awful . I got my nails done there , the next day I had to get it redone for 35$ . While I got charge 45 dollars for acrylic , 15$ for gel polish , 1$ for materials , 5$ because I wanted French on 2 nails. You breath you get charge , you sneeze you get charge , I needed a pedicure , they said it was too late , it was 6pm , while I was getting my nails Polished , they took 4 new clients and denied me meanwhile I was there from 4 pm . My friend's nail started falling off after a week. It was all a mess .

I come here regularly for my eyebrow threading and it's always a satisfactory experience. Found…read morethis shop on happenstance when in the area one day and it's now my regular. Haven't gotten any other services done, but 100% recommend eyebrow threading! Best place I've been to for it. It's always a fast service even as a walk in. Accurate and as painless as possible too. If you're looking for a new place or even a first ever experience this is the place! 10/10 all the way around.

Im not from upstate NY, and extremely picky about who touches my brows. I was hesitant to try…read moresomeone locally when there are so many options in NYC but decided to give Reema a chance. Wow. She is great. She's been my go to while in Albany and I highly recommend her. As per COVID concerns, she is strict about taking precautions and does not put the thread in her mouth while threading. She wraps it around her neck instead. She offers other services as well (waxing is with a roller not with popsicle sticks). But have only gotten my eyebrows threaded with her. I just want to add that I'm a bit obnoxious and picky about places that I go to, but Reema is truly great. She is the owner and the ONLY one there so you know you'll always get a great job done.