***THERES ALWAYS AN EXCEPTION TO A RULE WHEN ITS LIFE OR DEATH***
OWNER...
Larry Reed - BAD BUSINESS!!!
I paid $1000 for a service that was NEVER PROVIDED! I hired Mr. Reed, to do a service for my daughter's wedding, which didn't happen due to her husband's mother passing well before the planned date in June!
I cancelled with Moving Memories, giving Mr. Reed OVER 100 days notice, ALONG with offering him to keep $250 (out of Good-Will). Again, NO SERVICES were provided, as in, he did NOTHING!!! I NEVER gave him
1-photo or ANYTHING!!! When I asked for a refund, Mr. Reed's EXACT response was (as he chuckled), "I'm sorry for your loss, but I don't give refunds, I'm happy to give you 5-yrs of cloud storage though"!!! I told him, "NO! I DON'T want cloud storage!!" AND, there was NOTHING in the contract that said "No refunds"!
...At the end of the day, he did ABSOLUTELY NOTHING; except keep my $$, & pour salt in our very deep wounds, as we mourn through our loss!
"WHERES THE EMPATHY OR COMPASSION , Mr. Reed"??? AND WHY did you NOT inform that you had a no-refund policy, verbally OR in your executed contract? Was there hidden fine print somewhere? Should I post that NEXT???
Below are Pics from the OUT OF STATE Emergency wedding,,put together in 3 days, so groom's mother could be present for her & her son's day of a lifetime. We flew our entire family to AZ, which was very costly! But such an honor since mom wasn't going to make it to June, for original wedding that was canceled.
Groom's mom was removed from hospice for 6hrs to be part of the ceremony held inside her home. Immediately following, she was placed back into hospice, where she passed, just days later.
We now live in TX, where our entire family just relocated.
I informed Reed of this well in advance prior to purchasing his package, informing there'd NEVER be need for his "Free 5yr Web Storage". Ha! FREE???
Oh & BTW... Let's NOT try to save face by bringing the LORD into your bad attempt to look holier than thou! I've taught BIBLE STUDY over 25yrs & it has NOTHING TO DO WITH THIS!! Since YOU went there, you should then know better since there's several books n the Bible, referencing those who use HIS HOLY name in VAIN, & take scripture out of context for their selfish GAIN/GREED. Ohhhh, & filing a lawsuit attempt to collect an extra $7000?? That's SO godly! Actually, I think that's called, hypocrisy.
YOU MR. Reed did a BAD thing! I'm just using my "freedom of speech" to speak truth to others!
I tried calling to discuss in a professional & kind manner! YOU chuckled at me & refused my offer! read more