Do not pay their help, lack integrity, and doesnt not produce quality work for people who need the right help. Also, if you do hire them.. male sure you watch them carefully... they may help themselves to your belongings... read more

Do NOT hire these movers under ANY circumstances! I have used movers for the past 10 years and have NEVER had an experience as bad as this. They arrived 2.5 hours late with little to no communication, my husband and I loaded our truck ourselves, were so behind they rushed moving all of our items and could care less about the actual items and after our horrible experience- they promised $50 off our expenses and guess what? It never happened and I had to dispute the charges on my credit card. LOOK ELSEWHERE! Anyone has got to be better than them. read more

Period!!!! Do not use these people. The first time I used them they turned up two hours late. Second time I spoke with Casey and booked a move with him. Called on the Wednesday spoke with Maria to make a slight time change. On the move date we waited 20 minutes - no show. Called they said they were finishing up another job. Hour later now they say they never booked us and were working on another job. They would call at noon You guessed it no call. Found another moving company. Called and told them we are using someone else and they would be reported to Uhaul to be removed as a recommended mover. Then that sent a message said they would send 4 people and do our move for free. So....do not use these people. read more

I spoke with Maria who is with Moving Made Simple. Very nice woman. We made plans to hire her crew to load a moving truck on August 5th @ 8:00 am. Maria told me she had a great crew and would be sending 2 men. She also told me they would wrap the load, which I was surprised and happy. We spoke several times and I felt confident this will go well. August 5th, 8:00 am, We went to the storage units to meet the moving crew, where we had boxes that needed to be loaded in the truck, but they did not show up. I called Maria, she apologized and said, "9:30". 9:30 came, and no one showed up. We went home and I called again. Now it is 12:00 noon, and still no one showed up. I called again, now her husband KC is answering. He said, "They are on their way, coming from Kearney". Bobby called and said "they would be there in 15 minutes." Maria told me she was sending 4 men to make it up to me. I thought was OK. They did not show up until 2:20 pm. I wasn't impressed. This put us over 6 hours behind schedule. They were not the crew that was suppose to come, Maria & KC went and found them as far as I can tell. One was a woman who did not want to load the truck. She said they begged her to do it. She had no experience but she needed the money. Wait keep reading it gets interesting... They started loading the truck. I went home to pack more and my husband stayed with the crew. They got to my house @ 4:00. They loaded some furniture, couch, dining set, chase, chair, ottoman, and some boxes. Now the results of the move... 6+ hours late Not the right crew, unexperienced They did not wrap the load and it fell, poorly stacked They set big pictures on top of my antique Queen Anne table then stacked boxes, yes boxes of books on top of the pictures, OMG! They broke the side and leg of my antique Queen Anne table. Have not unpacked pictures yet. They broke the leg off my dining set, it was my mother's. I have 2 deer scene tables and 2 sets of antlers and ear got broke off. There is a dent in the top of my portable fire place. Broke my favorite lamp ever. Worst of all, the back of my chase is damaged in 2 places. They laid the back on the floor with out protection, ie blanket. It rubbed holes and black crap in 2 places. Some of these things can be fixed but not all of them. I'm so disappointed I thought this was going to be a great business transaction but now everyone knows how Moving Made Simple does business. read more

Unprofessional & when are u people going to pay my son what u rightfully owe him for jobs he worked for u? He's made many attempts to collect his money but gets an excuse Everytime & has been hungup on twice. Telling him that ur going threw legal trouble due to heroin is not acceptable & I'm going to meet with prosecutor to bring to their attention this matter as well that Casey is on paper in Kansas & that Maria has conned my son & taken advantage of his disability & misused my trust. U people are foul & surrounded in bad karma. read more

After never showing up, they still haven't contacted me close to a month later even after I left multiple voicemails. Please save yourself the trouble of using this business and find a reliable company with good reviews. read more

This was the worst moving experience of my life. The movers were initially 2 hours late when I called the first time, and was told they would be there within an hour. They didn't show up til 7 hours after that (9 hours late in total), but called every hour and half to tell me they were "on their way" so I sat around waiting all day. The movers then rushed as much as possible and banged up my furniture and walls in the process. The company promised to refund half of my payment, and has yet to do so (I moved Oct 26, 2018). They are now refusing to answer my phone calls. Do not use this moving company!!! Moving made simple is quite the ironic business name. read more

I chose them when I ordered a truck from U-Haul. I wish I could read Yelp reviews before hiring them because all other reviews are doctored. Avoid Moving Made Simple (MMS) like the plague. They were two hours late. I called the company, no answer. Left them two messages telling I was driving U-Haul to Denver from Overland Park. Finally they showed up and loaded the truck with my furniture and other stuff, it was 3/4 full and they didn't secure/tie the items. They also didn't wrap nightstands, speakers, big metal stand for TV, sides of the bed-frame, leather chairs, leather sofa. I had two dozen of blankets ordered, they used only 3-5. When unloading company in Denver opened the truck, they immediately said there could be damage because the load was not secured and everything fell backwards. Almost everything was damaged or badly scratched. I asked unloading company were the MMS supposed to tie everything? They said YES, we do it even in Denver and definitely when sending the truck to another state. That was 15' u-haul truck. They put the items next to each other in the front vertically and didn't tie them. One third of a truck in the back was empty. Once the truck started moving, everything fell backwards because the items were not tied. And on every start and stop to Denver, I guess there was more grinding and scratching. The kids who loaded the truck don't have a clue, they are not professionals, not trained. This is their side job. U-Haul is using MovingHelp.com. I opened the case there. After that MMS texted me to send the photos with damage to their email address movingmadesimplemo2017@gmail.com. I sent 7 emails with photos. Maria Williamson from MMS texted me she would call me next week. Guess what? It never happened. Next MovingHelp.com deleted my case with MMS as if they never did anything. I rated Denver company that unloaded the truck as 5 stars, MovingHelp moved $100 from MMS to Denver company. Now I only have Denver company that I rated 5 stars and nothing else. The whole case was doctored. What can be done? How can you fight this? Try to call your credit card company and get the money back. I will try to do it next. Again, avoid Moving Made Simple (MMS) like the plague. read more

Do not use! We had a 1pm appointment and they never showed. Half the day never even made contact with them. Always a excuse when I did reach someone. read more

Well..I am not sure where to start. I didn't book with this company but they were handed my job that was schedule over a month ago. They were over 2 hours late, got lost and it was a complete mess. Took way longer to move my big items and half the time one of time movers just sat around and was tired. Overall not impressed and not a good use of money spent. Could have had friends help and the move would have been way more simple. Moving made not so simple. read more

They were great! Worked hard from beginning to end! Professional and friendly, I highly recommend!

Can someone explain why my son has worked several jobs without getting paid? Your company was paid by the customers, so why hasn't my son been paid from it? When we've contacted you all, the response we get is your sorry & someone will pay him the next day but yet has not. Then was told Casey is going threw legal trouble due to Heroin but that's not our problem & my son has worked his tail off but still has not been paid. I'm going to prosecuting attorney & bringing this to her attention as well as the fact that Casey is on paper in Kansas if my son isn't paid in full by Monday. read more

I used this company to unpack us at the end of a very long and frustrating move from Florida. The team that helped us was a god send. They went immediately to work. Went fast. Were careful, and friendly. I have never been more happy with a team of movers. Thank you again! read more

Good communication and hard working men made my move very stress free. Will be recommending them and using them again.

Moving made simple picked up the job from another company who wasn't able to come due to unforeseen circumstances. The crew was professional and worked extremely hard! They were careful with our things and even though we weren't as prepared as we should have been they made the process easy. read more

I would not recommend using this company. I called when they were 30 minutes late and asked for an ETA and she said they were in Overland Park and were finishing up another job. I totally understand running late, no big deal. An hour and a half later I called again and she said the crew leader would call me. An hour or so after that I called again because nobody called back and she said she would send me the crew leaders phone number and that they were on their way to my place. Once I finally got ahold of the crew leader he said they just got to another job and they would be to me in about an hour and a half. At this point it is 4 hours past the time they were supposed to start moving my stuff. I called back and told them to refund me and that I hired someone else to do the move and she said that i could get my money back from the site I scheduled through and she would send me a check for the difference between their price and the higher price I had to pay for the last minute movers. I have yet to see the check and I'm pretty sure that she only said that to keep me from writing a bad review. They need some tips on their time management and scheduling because 5 and a half hours late is ridiculous! Also the lack of communication and transparency was even worse. Don't use this company! read more

My experience with Moving Made Simple was anything but simple. They lack in communication in all areas. They made moving a huge headache and I would never recommend them. My movers were a 2 hours late - and while I completely understand things come up, I was never notified of any delays in scheduled until I called. This review would definitely be different if there was some communication. The day before my move, Maria called me a set up a time to move - we decided on 1-2 PM. Here is how the day of my move went: I called Maria at 1:53, she did not answer and I did not leave a voicemail. I called Maria again at 2:15 - she answers and said she will check into where the movers are and that she would call me back. I called Maria back at 2:36 since she never called me back, she said someone was supposed to call me and she'll check on it again and call me back. My mover called me at 2:43 and told me he was at another job and it would be a few hours - I let him know this was completely unacceptable, as I only had the U-Haul rented for a specified time frame - which was more than enough to move a 1 bedroom apartment. At 2:44 I called Maria to let her know what I saw told and this absolutely will not work, she said she was going to call them and call me back. At 2:58 I called Maria AGAIN since I received no called back, she said they were leaving Grandview now and it would be about 20 minutes until they got there. Finally, at 3:36 mover calls me and tells me they are just now leaving Grandview...4:02 movers arrive. The company should really just be renamed Over Promise and Under Deliver. Since there was such grave lateness, I asked for a discount on the move - I took off work so I would be there ON TIME for the movers and made sure everything was completely ready for them - the only discount I got was $35 off the moving fee - definitely not enough to comp for my time and the headache. I should have read the reviews more carefully - if you look about a fourth of them have had the same exact experience. Again, absolutely would not recommend! read more

The negative reviews here seem to be on par with my experience with this company. The management appears incompetent and may be dishonest. I hired them through UHaul MovingHelp.com. When I called to confirm the job Maria suggested that I go through her company instead of UHaul and she would provide the truck because of course they were "a professional moving company." That way I wouldn't need to get up early to pick up , return or drive a moving truck. I agreed at the same pricing so that I would not have to bother with a truck. They were four hours late and I had to reschecule the move. I rescheduled for the first move of the day and they knew that I needed help moving some very heavy items. They sent three short skinny guys. Hard working and nice but they had to take three rest breaks and showed up in a Budget truck with an empty tank! They had to take time away from the move to go buy gas. They did not credit me for the rest breaks or gas run as promised which took about an hour away from the move. The movers did not bring water and I had to drive to a nearby town to get water for them. They also did not bring a furniture dolly even though they they promised that they would ( I had to buy one for $168 for them to use.) No wrapping. No tie downs. At the end of the move the owner then tries to insist on cash for payment with no advance notice. She now says that "they don't take checks" and tries to tack 4% onto a $1050 bill if I want to pay by credit card. Then she insists that I write the check out to her, Maria Williamson, instead of to her company which I find suspicious especially as she refuses to provide a receipt or invoice for the work done. (Sorry Maria this IS getting reported to the I.R.S..) The management also will not provide evidence that their employees are covered by Worker's Comp or that they are insured. That could cause liability for the homeowner hiring them. These companies that allow Moving Made Simple to list their services on their Internet sites like MovingHelp.com do not check these things or protect the consumer. read more

These guys are GREAT!!! They moved us on the weekend with short notice and they got the job done with no problems. They took great care of our things and were very professional and quick. My next move I'm using these guys again. read more

You get what you pay for. Listen, I'm mostly annoyed. Everyone was friendly and the price was right. But it would have been nice if there was some communication and they were not 3.5 hours late. We called last minute because we needed help. Other places seemed great and reliable, but this one beat their prices by $40+. So we setup a time. We were running a little late, they said no problem so are we. The woman, Maria, I think told me to "Drive Safe." We have been moving from California, so this made me feel nice. But they didn't show and didn't show and I was getting annoyed. Myself and my wife's Dad and Stepdad unloaded most of it. But finally two guys showed up. And they were great. They were friendly and professional and helped finish the job. They apologized a million times. It seems they didn't even get a call to come help us until 3:45 and that was already 1.5 hours after someone texted and told us someone was on the way. The price was right, the people were nice, the movers were really great. However, they need to get their act together. They are overpromising and underperforming, instead of the other way around. My recommendation is to just hire other movers. However, if you're time isn't that important to you and you can wait around, the service actually isn't half bad and the price is right. read more

I would not recommend this company at all. First, they arrived almost four hours after our scheduled time. After they got there, they didn't have things they were to supply like the wrap to go around the furniture or bubble wrap...both of which I provided (and they took whatever I had left with them). They were only there about an hour when they stated we need to go get something at U-haul or Lowes and left. In the interim, they call and want to add some additional people to their 2-person crew. I agree thinking they would be done quickly...not...they were even slower with more people. I truly felt like they were taking advantage of my situation, meaning no male figure was present. Then they damaged almost new furniture and thought a "quick" fix should be adequate. To add insult to injury, come to find they had also damaged my home and didn't say anything about it. I immediately called them and sent pictures and didn't hear from them as promised until after I posted a negative review and the co-owner(?-Maria) called me a "liar"...This is by far the worst experience I have had using moving help through the U-Haul website. Very unprofessional...please don't use them. read more