Kenneth was very nice and provided superior customer service. He made sure to answer all of my…read morequestions leading to an overall smooth experience with my storage unit rental.

Best storage facility I found! Reasonable rates! Ms. Jen is amazin! She makes sure you have the…read moreperfect space for all your storage needs. Stop by and ask for Ms. Jen she's there to help you

Have two storage units at this location. Rate was increased on both units, which is in the…read morecontract and we understood. Plan was to move belongings from higher rate unit to lower rate unit as they are the same size and two spaces from each other. We arrive at the facility to find our lower rate unit was broken into and are having to now move our stuff from that unit to the higher rate unit. And police report filed. We requested to have the rate remain the same as the lower rate unit since a break in is out of our control and they can't fix the unit until we vacate but Public storage refused. Aside from our unit we saw at least 4 other units that were tampered/ broken into. Do not store your belongings here.

Ms Mia went above and beyond to assist me when I was in a bit of a rush the other day. Incredibly…read morefriendly, very helpful, and above all professional! Thankyou again!

DO NOT RENT HERE - Employees will trick you in to submitting a positive review when you rent the…read moreunit, and then after six months the facility will raise your rent almost $100 a month - stating it is based on demand - which is a lie.

Extra Space Storage has been awesome. It's clean, secure, and easily accessible. Hannah was…read moreespecially great to work with, super friendly, helpful, and made the whole process really smooth. Highly recommend this place, and definitely ask for Hannah if you stop by!

This place sucks. Was one day late and they sold my stuff. Don't come to this place heed my word…read morethey will screw you over. Don't come here

Between living overseas for ten years and moving several times during that time, I have come to get…read moreto know storage facilities with feelings of both appreciation and frustration. However, my experience with YSP has been an exception to the latter. Ever since the first phone call when I set up my first two units with YSP, the staff has been exceptional in their help, advice and flexibility. I am now renting unit number five from them in my preparation to move abroad once again. They have always acted in ways that serve my best interests rather than only being concerned with their own needs as I have found other storage facilities often do. They are willing to go the extra mile to insure I want to use continue to use their facility. In my history with other storage facilities, the reverse of this attitude has often been my experience with the facility operators usually threatening the fact that they have waiting lists, yada, yada, yada. Almost forgot to mention that payments are done online and are easy to make. You really won't regret using Your Storage Place. Elray and Bill are tops in customer service and satisfaction. If there had been 20 stars, I would have given them that rating!!

I'd give zero stars if I could. make sure you check the cab before turning in those keys. my…read morehusband and i know he left his wallet and hat in the truck because he gassed up the uhual on the way to drop it off. we called several times went to go look and they "never found it" but we knew that night we left it in there. we had already dropped the keys off in the box and they were closed so we went back in the morning to look and they had already cleared out the cab. very dishonest people working there. review could change if they happened to find the wallet. until then. steer clear of this location.

Man I've rented a lot of u-hauls, this location has by far the worst experience with staff, they…read morewere friendly for the most part but the lack of attention to a single problem at a time lead to a lot of customers waiting on completed transactions for an hour minimum. Ended up waiting longer for some assistance, when finally asked what the issue was by the lady up front she said "oh I can't help you haha NEXT!" The owner needs to replace the staff from the manager down, and some form of training on finishing up with one customer at a time so no one has to wait an hour and a half for items that were already paid for.

Clean and easy to rent storage unit who really care about their customers experience. Highly…read morerecommend for anyone in Seguin.

From the owner: Come check out our self storage facility Seguin, TX. We have a variety of storage options for any…read moreof your storage needs. Give us a call today or reserve your unit online!

I've been a customer since 2018.Needed to move my things.They helped me tremendously.Several…read morepeople broke in my storage and numerous others on their premises.They called me immediately about the inconvenience and ask if I could come to see if anything was taken.Received a new lock and went to check on my storage unit.Numerous belongings were taken.The management was extremely helpful by having me have protection plan on my unit.Filled out the forms and police report and management supported me through the process.I truly appreciate them. I'm in good hands.

Great customer service! I needed a quick and easy process today getting a unit, and I got that from…read morethese wonderful employees today. Thank you so much I can't remember the names of these employees but everyone was above and beyond. Very much recommended!!

So it will be going on one year November 1st and they have already increased the rent twice within…read morea one year span. Watch out because they just keep increasing and increasing the rent. Mine went from $132 to now $165. May wanna find a place that locks in the amount for at least one year. Just my suggestion.

I've been renting from you now about 2-years , the only problem I have is that you folks raise the…read morerental fee every year, To whom it may concern, Give to your reliable customers give them a couple of months free, Doing just that would be a huge incentive for new customers. Your facility is very clean. the lighting is great. your security is top notch, But the help that receive from Eddie has been outstanding, Eddie has been courteous, willing to help what ever I needed, Eddie is a prime example of a responsible employee that most companys are looking for and will give them initiatives to stay. my hat is off to Eddie. Russell Petrello